Bill Jacobs Land Rover - Service Center

I always take my car there They have great service I’ll definitely go back there definitely go back there More

Great customer service everyone made you feel welcome from the time you drive to the picking up your vehicle from the time you drive to the picking up your vehicle More

Poor communication about services and clear lack of expertise when it comes to repairs. I had my car serviced and laid $2,000 only to have the engine light come on and another $1500 estimate. I believe expertise when it comes to repairs. I had my car serviced and laid $2,000 only to have the engine light come on and another $1500 estimate. I believe the additional repairs required were triggered by their service team as nothing in the new service recommendations were in the outlay report. I would not recommend coming to this dealership and as a previous customer I would not trust them to give me accurate recommendations and good customer care. More

The service and attention is wonderful at HInsdale Land Rover. Jawad Sayal in service was terrific. Rover. Jawad Sayal in service was terrific. More

Jawad Sayal is an excellent service representative and pays attention to the consumer's concerns. When our Land Rover's engine failed at 65,000 miles, he helped to make sure we didn't waste time and money pays attention to the consumer's concerns. When our Land Rover's engine failed at 65,000 miles, he helped to make sure we didn't waste time and money on unnecessary diagnostics and repairs. I'm disappointed that we were on our own dealing with a non functioning vehicle, but I suspect that is a dealer decision because it's not worth the dealer's time and money to provide that service even if we might have been interested in considering another Land Rover. More

I arrived for my appointment today and Mike Mashburn was there and ready to check me n immediately. He explained the recommended services for my Range Rover and had me on my way quickly. there and ready to check me n immediately. He explained the recommended services for my Range Rover and had me on my way quickly. More

The car was delivered at the time promised and is running great. Loaner was very good. Joe Rosone is an excellent service advisor and has been there to accommodate our wishes/needs. He is one of th running great. Loaner was very good. Joe Rosone is an excellent service advisor and has been there to accommodate our wishes/needs. He is one of the main reasons that we'll buy our fourth car from JLR Hinsdale More

Had to wait 4 days to get my car in for appointment. Then when I got it there I was told that it would be another 5-6 days before we can look at it I appreciate the loaner car ( even though the last pe Then when I got it there I was told that it would be another 5-6 days before we can look at it I appreciate the loaner car ( even though the last person’s garbage was still in the hatchback ) but I really needed my car which was still operable. It would have been better to just have me bring it in the day before you could look at it. More

My service representative Jawad S. is superb. He makes sure he goes above and beyond with his communication and customer relation skills. Jawad makes sure my vehicle is well taken care is superb. He makes sure he goes above and beyond with his communication and customer relation skills. Jawad makes sure my vehicle is well taken care of. Customer service at Land Rover Hinsdale is great! More

Great service, including explaining repair needs. No pressure related to selecting repair work to be performed. No pressure related to selecting repair work to be performed. More