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Jaguar Land Rover Parsippany

Parsippany, NJ

4.2
483 Reviews

220 U.S. West

Parsippany, NJ

07054

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483 Reviews of Jaguar Land Rover Parsippany

November 20, 2023

They have Excellent service. Very professional Very reliable friendly service. Always will recommend them. Always service on a timely matter. More

by SkenderM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael
Nov 21, 2023 -

Jaguar Land Rover Parsippany responded

Thank you for the 5-star rating! We appreciate your kind words about our service at Land Rover Parsippany. Drive safely!

September 21, 2023

Luis was excellent in conveying the message about what's needed for my Land Rover Defender. More

by aadirika
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Balderas-Rojas
Sep 21, 2023 -

Jaguar Land Rover Parsippany responded

We really appreciate you taking the time to leave Land Rover Parsippany this awesome review, thank you!

September 07, 2023

Our second time here. Our second Jaguar. So easy to work with the people here. More

by SQ
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Barbara Ravettine
Sep 08, 2023 -

Jaguar Land Rover Parsippany responded

Thank you for choosing us once again for your Jaguar purchase! We're thrilled to have you back as a valued customer, and we appreciate your loyalty at Land Rover Parsippany!

August 19, 2023

The staff is very professional very efficient explained everything very thoroughly and the vehicle was finished when it was promised with a call and any email very satisfied with the services More

by gencoproperties
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis
Aug 21, 2023 -

Jaguar Land Rover Parsippany responded

We're glad to know you had a satisfying experience with our team at Land Rover Parsippany. We strive for professionalism and efficiency in all we do, so it's great to see that reflected in your visit. Thanks for the review!

July 26, 2023

Service was awesome. John Wakely, my sales, was able to find my dream car at such a short time. Everyone there was really nice. Definitely the best customer service. More

by usbossman
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Wakely
Jul 26, 2023 -

Jaguar Land Rover Parsippany responded

We're happy to hear that John and our team at Land Rover Parsippany were able to help you find your dream car. Thanks for the kind words about our customer service. We hope you enjoy every ride with your new vehicle!

May 28, 2023

Bob is the best been keeping my 2008 Rover on the road and always a true professional More

by John Hale
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob
May 31, 2023 -

Jaguar Land Rover Parsippany responded

We're so happy to be part of the team who cares for your 2008 vehicle, John! We appreciate you leaving Bob and Land Rover Parsippany five stars!

May 27, 2023

Scheduled yearly maintenance- no waiting and car was ready, including the free wash, right on time. A very nice waiting area, including an outdoor space and an espresso bar, that makes the waiting time More

by CJA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Sgourdas
May 30, 2023 -

Jaguar Land Rover Parsippany responded

Thank you for visiting Land Rover Parsippany! We appreciate you taking the time to share this kind feedback about your experience and look forward to serving you again in the future. Take care!

May 13, 2023

Great customer service from the service department. Bob Decker is awesome. Problems addressed in a timely way even on short notice. More

by doctors-rescues0b
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Decker
May 16, 2023 -

Jaguar Land Rover Parsippany responded

Bob and the team are so glad you had a five-star experience during your service visit! We hope you come to see us again next time! Thank you! - Land Rover Parsippany

April 24, 2023

Experts on vehicle. Fair business dealing. Excellent service. Goes beyond to satisfy client. Had best inventory and timing. More

by Car guy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Pappas
Apr 26, 2023 -

Jaguar Land Rover Parsippany responded

We're so glad you trust the Land Rover Parsippany team to provide five-star service during your visit! We hope you come to visit us again soon! Thank you!

April 12, 2023

I'm Dissapointed in the service I've rec'd. The work was incomplete/ half done job . I had to return to this facility on more than one occassion for the same issue. i was given erroneous More

by msimp45864
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
No
Employees Worked With
Anthony
Apr 13, 2023 -

Jaguar Land Rover Parsippany responded

Thank you for reaching out. I sincerely apologize for the lack of communication and will be reaching out to you shortly so that we can discuss these concerns in greater detail. Respectfully, Bill Gonyea - General Manager - +1 (973) 575-8055

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