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Jaguar Land Rover Riverside - Service Center

Riverside, CA

4.8
304 Reviews

304 Reviews of Jaguar Land Rover Riverside - Service Center

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October 24, 2023

Our Service Writer Ivan was very courteous and helpful. As always, our experience was excellent! Johnny & Jill More

by Johnaprahamian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Yates
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 24, 2023

This was my second experience with Ivan and it was just as excellent as the first. More

by christinemarie909
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ivan
October 24, 2023

The service writer was on point with keeping me updated and scheduling my repairs. Loved the follow up calls and feedback. More

by JFFBARROW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erin, Service Department
October 23, 2023

Mark was fantastic as always! Great attention to detail, quick responses to my questions, car was repaired earlier than promised, exceptional customer service from start to finish More

by M.C.HOFFMANS2001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Espinoza
October 22, 2023

World class service at the dealership. However, this Survey is a 2out of 10. It should not require you to put a min of 15 words. I would normally just skip the survey for that reason. Howe More

by LORENASELLAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Yates
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 19, 2023

Great experience with dealership, from scheduling appointment to end of service , process was seamless. Service advisor “Ivan” great person. Waiting area clean, lady at coffee station was doing great More

by VISHAV SINGH
Recommend Dealer
Yes
Employees Worked With
Ivan Carrillo
October 14, 2023

Mark was extremely helpful and knowledgeable through my entire service experience. I was kept informed and accommodated extremely well. More

by mannyjay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark was my service advisor
October 14, 2023

Mark was very friendly and knowledgeable. Service was timely. I will bring my range again. More

by HARBBOYS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Yates
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 13, 2023

I had an emergency drop off situation and the service rep got me in right away. Repairs were straight forward, they honored my warranty no questions asked and were helpful in getting me a loaner vehicle whil More

by LIBBYTRAV16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ivan Carillo
October 12, 2023

Knowledgeable staff, exceptionally good customer service and professional. I would surely recommend them to my family and some friends. More

by LOUIS.ANUMUDU
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Yates
5.0
This rating includes all reviews, with more weight given to recent reviews.
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