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Jaguar Land Rover Sacramento

Sacramento, CA

Overview
Employees
Reviews
Vehicles
4.8
67 Reviews
Welcome to Land Rover Sacramento Land Rover Sacramento in Sacramento, CA treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence!
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3210 Auburn Blvd

Sacramento, CA

95821

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Showing 67 reviews

March 24, 2024

I am happy with the service I received. They went above and beyond for me and I appreciate everything they did. They made the process of buying a car so easy. More

by APE24MUNIZ
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Phillip Barna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Abe and Ryan.
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Mar 25, 2024 -

Jaguar Land Rover Sacramento responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Eddie Thomas General Manager ethomas@niello.com (916) 283-7219

Helpful
March 17, 2024

Do not trust. They do not back what they say after sale. Lack of honesty. More

by Gregrayorrgregrayorr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Edgar Gonzalez
2.0
This rating includes all reviews, with more weight given to recent reviews.
Abe Prasad
3.0
This rating includes all reviews, with more weight given to recent reviews.
Bryce Pratt
2.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Havard
2.0
This rating includes all reviews, with more weight given to recent reviews.
Peirce McDermott
2.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 22, 2024 -

Jaguar Land Rover Sacramento responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. James Gabbard Service Manager jgabbard@niello.com (916) 283-7219

Helpful
February 13, 2024

very good guys. with always kindness I hope that all the time it is like when you go for the first time More

by VAZQUEZ1226
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Edgar Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Phillip Barna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sammy Rayyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 13, 2024 -

Jaguar Land Rover Sacramento responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Jaguar Land Rover Sacramento. Eddie Thomas General Manager ethomas@niello.com (916) 283-7219

Helpful
January 29, 2024

Pierce- very friendly honest accommodating, answer all questions. Casey- Knows his job very well. Philip- helpful More

by MARIACHONA
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Casey Shears
5.0
This rating includes all reviews, with more weight given to recent reviews.
Phillip Barna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Peirce McDermott
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 29, 2024 -

Jaguar Land Rover Sacramento responded

Maria, It's fantastic to hear that Casey and Phillip provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Jaguar Land Rover Sacramento! Eddie Thomas General Manager ethomas@niello.com (916) 283-7219

Helpful
January 03, 2024

Great experience. I would recommend this dealership and team to anyone wanting to purchase a Land Rover. More

by COLIN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eddie Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Abe Prasad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Phillip Barna
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 03, 2024 -

Jaguar Land Rover Sacramento responded

Thank you so much, Coilin, for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else. Eddie Thomas General Manager ethomas@niello.com (916) 283-7219

Helpful
December 26, 2023

Shane and Abe went above and beyond helping me get my new car. Great experience as always at Sacramento Land Rover / Jaguar More

by ALEXISNTAYLOR27
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shane Launitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Abe Prasad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Phillip Barna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 28, 2023 -

Jaguar Land Rover Sacramento responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. I'm glad Shane and Abe were so helpful. Congratulations on your ne car! Eddie Thomas General Manager ethomas@niello.com (916) 283-7219

Helpful
December 09, 2023

The staff was knowledgeable, friendly, and a pleasure to interact with. Including Abe, Steve and Brandon! More

by ROXANNE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Abe Prasad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryce Pratt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Townsley
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Dec 11, 2023 -

Jaguar Land Rover Sacramento responded

Roxanne, Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else Steve, Abe, and our team can do to assist you, please do not hesitate to let us know. We are always happy to help! Eddie Thomas General Manager ethomas@niello.com (916) 283-7219

Helpful
December 01, 2023

Best customer service I’ve experienced when buying a car. First class facility and very informative experience people. More

by JWHUNT0
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shane Launitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Abe Prasad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Phillip Barna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryce Pratt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 03, 2023 -

Jaguar Land Rover Sacramento responded

Thank you for choosing Jaguar Land Rover Sacramento. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Eddie Thomas General Manager ethomas@niello.com (916) 283-7219

Helpful
December 01, 2023

They were pleasant attentive and expert in how the car operates and sets up for us a new owners. We are very pleased with the dealership. This is the 8th car we have bought over the last 20 years from t More

by RDOYLE3
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Edgar Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Phillip Barna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryce Pratt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Peter Alexan, Steve Townsley
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Dec 03, 2023 -

Jaguar Land Rover Sacramento responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We appreciate you being a loyal customer! We will share your comments with our team, and we look forward to working with you again. Eddie Thomas General Manager ethomas@niello.com (916) 283-7219

Helpful
November 21, 2023

Great manager. Great sales rep. Great used car manager. Awesome team. My second car from them in 45 days. Will come back More

by MAJEDABRICE
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eddie Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shane Launitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Edgar Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Phillip Barna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryce Pratt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ted, Michael Martinez
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Nov 22, 2023 -

Jaguar Land Rover Sacramento responded

Congratulations on your new vehicle and thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Eddie Thomas General Manager ethomas@niello.com (916) 283-7219

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