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Jaguar Land Rover Santa Monica - Service Center

Santa Monica, CA

4.6
285 Reviews

285 Reviews of Jaguar Land Rover Santa Monica - Service Center

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May 23, 2024

Mario is the best. I’ve been following him for over 10 years. Will continue. More

by KRESSGARY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mario Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 04, 2024 -

Jaguar Land Rover Santa Monica responded

Thank you for your kind words and this wonderful review! We will pass the message along to Mario. We are always more than happy to assist you if anything else comes up. Take care!

May 21, 2024

john was great with his , very well experinced and very professioanl. I am very happy to him as my sevice adviser. More

by MOJSHABO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Bevardos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 04, 2024 -

Jaguar Land Rover Santa Monica responded

Thank you for your kind words and this wonderful review! We will pass the message along to John. We are always more than happy to assist you if anything else comes up. Take care!

May 18, 2024

Great service and professionalism demonstrated during my interaction with the sales and service team group More

by michael.cutri
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JLR Marketing
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Fox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Grigor Georgizian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mario Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Armando Saenz Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jorge Rojas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ara Kharazyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kat Marenzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maria Teresa Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ali Shahi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 04, 2024 -

Jaguar Land Rover Santa Monica responded

Thank you for your kind words and this wonderful review! We will pass the message along to our team. We are always more than happy to assist you if anything else comes up. Take care!

May 17, 2024

John is professional, informative, communicates well regarding repairs and what is needed. I feel my Jaguar is in good hands with him. More

by CAROL9646
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Bevardos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 04, 2024 -

Jaguar Land Rover Santa Monica responded

Thank you for your kind words and this wonderful review! We will pass the message along to John. We are always more than happy to assist you if anything else comes up. Take care!

May 15, 2024

Best Land Rover service center in Los Angeles. Honest and professional customer service. Easy to do business with. More

by frenchmariel1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge Rojas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 04, 2024 -

Jaguar Land Rover Santa Monica responded

Thank you for your kind words and this wonderful review! We are always more than happy to assist you if anything else comes up. Take care!

May 13, 2024

John Bevardos is absolutely great to work with. He is always available, attentive, and knows exactly what needs doing. Highest recommendation More

by jdonen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Bevardos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 04, 2024 -

Jaguar Land Rover Santa Monica responded

Thank you for your kind words and this wonderful review! We will pass the message along to John. We are always more than happy to assist you if anything else comes up. Take care!

May 13, 2024

Great Service. Armando is excellent to work with and very helpful. Service is very important to me. More

by KHMM0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Armando Saenz Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 04, 2024 -

Jaguar Land Rover Santa Monica responded

We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Jaguar Land Rover of Santa Monica Service! We will pass the message along to Armando.

May 11, 2024

My service is always excellent and the personnel are always friendly and professional. Thank you for your good customer service. More

by mawfly757
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mario Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 04, 2024 -

Jaguar Land Rover Santa Monica responded

We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

May 09, 2024

I have tried to get you to realize you have the wrong email address for whoever it is that leave this stupid car. I have been unable to stop you from bothering me with this nonsense for years. Maybe a ne More

by markrubin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
JLR Marketing
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 04, 2024 -

Jaguar Land Rover Santa Monica responded

Hello, We regret to see these sentiments, that does not meet our standards and we'll address it with the team immediately. Please email us at marketing@jlrsm.com, we will remove you from our system. Thank you!

May 06, 2024

I recently brought our Land Rover in for some factory scheduled maintenance and had the pleasure of having Mario as our service advisor. His expertise and knowledge are evident, and I was impressed by More

by REBECCASSCHWARTZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mario Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 07, 2024 -

Jaguar Land Rover Santa Monica responded

Thank you for the kind words! We will pass along the message to Mario and our team. We hope to be of service to you again in the future. Best wishes, Jaguar Land Rover of Santa Monica Service

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