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Land Rover Tulsa - Service Center

Tulsa, OK

4.6
337 Reviews

337 Reviews of Land Rover Tulsa - Service Center

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May 04, 2024

Hard to get a loaner when the ca is being serviced. thank you. For your time. More

by andrewgold10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Corey Huggan
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2024 -

Jaguar Land Rover Tulsa responded

Thank you for your valuable feedback and for choosing our dealership, Andrew! We're delighted to hear about your positive experience overall. We apologize for any inconvenience regarding the loaner vehicle availability and appreciate your patience. Your satisfaction is important to us, and we'll strive to improve in this aspect. We look forward to serving you again in the future! 🌟

April 29, 2024

Corey is efficient, knowledgeable and has very good communication skills. He answers questions and concerns about service with 360 detail , so that you are entirely informed about any coexisting concer More

by bdhorn0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Corey Huggan
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Arbuckle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2024 -

Jaguar Land Rover Tulsa responded

Bruce, thank you for your thoughtful feedback! We're thrilled to hear that Corey provided you with efficient and knowledgeable service, along with excellent communication skills. Ensuring that our customers are fully informed about their service is a top priority for us, and we're glad Corey was able to address your questions and concerns with such detail. We appreciate your trust in us, and we look forward to serving you again in the future!

April 27, 2024

Everyone is really friendly and helpful and if you have to sit there it’s comfortable More

by bbroyles1125
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Meyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Corey Huggan
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Arbuckle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2024 -

Jaguar Land Rover Tulsa responded

We're thrilled to hear that you found our team friendly and helpful, and we strive to make your experience as comfortable as possible, even if you have to wait. Your comfort and satisfaction are our top priorities, and we're grateful for your kind words. If there's anything else we can do for you, please don't hesitate to reach out. We're always here to assist you!

April 21, 2024

Super quick and helpful with what I needed! Thank you Jaguar Tulsa! I will always come back if I need anything. More

by kari.nicole.walker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Corey Huggan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2024 -

Jaguar Land Rover Tulsa responded

Thank you for your kind words! We're delighted to hear that you had a positive experience with us and that Corey was able to assist you quickly and effectively. We truly appreciate your loyalty and look forward to serving you again in the future. If you ever need anything else, don't hesitate to reach out. We're here to help!

April 21, 2024

John went over the service details. I was able to get a shuttle to and fro, which made getting my service done very easy. More

by jasontjohn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Meyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Arbuckle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Simon Moss
Apr 29, 2024 -

Jaguar Land Rover Tulsa responded

Thank you for your feedback, Jason! We're glad to hear that John provided you with excellent service and that our shuttle service made your visit convenient. We appreciate your 5-star rating and look forward to serving you again in the future. If you ever need anything else, feel free to reach out. We're here to help!

April 20, 2024

Communication was slow and so was the attention to the problem. The battery was dead. Towed on Saturday took until Wednesday to get it back More

by GRAUHAUSARCH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
John Arbuckle
3.0
This rating includes all reviews, with more weight given to recent reviews.
April 20, 2024

Pros: Corey was great! He was even able to get us a loaner vehicle for the day so we could run our errands. Corey kept us updated with timelines throughout the day! Cons More

by amvilla1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Corey Huggan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2024 -

Jaguar Land Rover Tulsa responded

Thank you for your feedback, Austin, and for acknowledging Corey's excellent service! We're glad he could provide you with a loaner vehicle and keep you updated throughout the day. We apologize for the oversight regarding the cleanliness of your tires and rims after the new tire installation. Your comments are valuable to us, and we'll address this issue with our team to ensure it doesn't happen again in the future. We appreciate your business and hope to exceed your expectations during your next visit. If you have any further concerns or questions, please don't hesitate to reach out to us.

April 20, 2024

John and Corey are outstanding! !! They are so friendly and kind and accommodating. They also explain things well so I can understand what is being done and why. I always enjoy getti More

by JESUSANDMEGIFTS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Corey Huggan
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Arbuckle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2024 -

Jaguar Land Rover Tulsa responded

Thank you, Linda, for your kind words! We're delighted to hear that John and Corey provided you with outstanding service and made your car servicing experience pleasant from start to finish. Our team takes pride in delivering friendly, accommodating, and knowledgeable service, and we're thrilled that they met your expectations. Your satisfaction is our priority, and we look forward to continuing to provide you with excellent service in the future. If there's anything else we can assist you with, please don't hesitate to let us know!

April 19, 2024

John and everyone did a great job from the moment I walked in until the moment I walked out. I appreciated the great communication throughout the entire service! More

by DEBBIEPAULING
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Arbuckle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2024 -

Jaguar Land Rover Tulsa responded

Thank you so much for your kind words, Debbie! We're thrilled to hear that John and our team provided you with a great experience from start to finish. Excellent communication is essential to us, so we're pleased to know that it made a positive impact on your service visit. If there's anything else we can do for you in the future, please don't hesitate to let us know. We appreciate your feedback and look forward to welcoming you back again soon!

April 19, 2024

Customer Service is incredible! Corey, my service advisor was knowledgeable, communicative, and friendly. Very pleased with this dealership. More

by shannon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Corey Huggan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2024 -

Jaguar Land Rover Tulsa responded

Thank you for your fantastic feedback, Shannon! We're delighted to hear that Corey provided you with exceptional customer service during your visit. It's wonderful to know that he was knowledgeable, communicative, and friendly throughout your experience. We strive to provide top-notch service to all our customers, and we're thrilled that you were pleased with your dealership experience. If you ever need anything in the future, please don't hesitate to reach out. We appreciate your kind words and look forward to serving you again!

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