Jaguar Land Rover Tysons Corner

Great Team / Even for Long-distance Purchase This review recognizes the ‘dream team’ (sales) of Craig Faunce and James Duncan, who, together, made my (long-distance) purchase come to fruition. No This review recognizes the ‘dream team’ (sales) of Craig Faunce and James Duncan, who, together, made my (long-distance) purchase come to fruition. No matter if you are local or far these two double team to make sure all the steps/logistics come together. They are both highly accessible (in person, cell, text and e-mail), even on their day off. They ‘get it’ in terms of keeping buyers informed and following through on the misc. items and back-office paperwork. If you are buying from Rosenthal seek these two out. Or if you are looking to buy a Jaguar or Landrover, they can probably find and get the car you for even ifnot on their lot. Write them at: cfaunce@rosenthaljaguar.com and jduncan@rosenthaljaguar.com . Of course, there are others involved too. And these two made a positive difference as well: Ahmad Samha (Service Advisor) and Khampoun Phonseya (back office title work). More

Best dealership in Northern Virginia From the general manager of sales Mr Ogun down to everyone in sales were fantastic to work with. Mr Ogun is the best, he has me come into the dealersh From the general manager of sales Mr Ogun down to everyone in sales were fantastic to work with. Mr Ogun is the best, he has me come into the dealership and promised a straightforward transaction within an hour or two. I came in picked a car, he and Mr Cabbagesalk worked their magic and was out in 2 hours with a fantastic deal. Everyone was a please to work with. More

Exceptional Customer Service I encountered Mr. Andy Moshrefi right at the dealership closing hours and without hesitation Mr. Moshrefi made sure all of my questions was answered a I encountered Mr. Andy Moshrefi right at the dealership closing hours and without hesitation Mr. Moshrefi made sure all of my questions was answered about a Range Rover Land Rover. Moreover, Andy provided a short ride in the vehicle. I had some strong reservations about paint issues on the hood of the vehicle and Andy assured me that if purchased the paint issues would be resolved. In fact, Andy made a promise. In short, Mr. Andy Moshrefi delivered on his promise and I'm happy with my purchase of a Range Rover from this dealership. I recommend this dealership and Mr. Moshrefi to anyone interested in purchasing a luxury vehicle. More

New car purchase made easy by sales consultant Andy Moshrefi My experience working with Andy has been best ever. The car I wanted was a brand new Jag XJL supercharged in dark sapphire metallic with London Tan i My experience working with Andy has been best ever. The car I wanted was a brand new Jag XJL supercharged in dark sapphire metallic with London Tan interior. Unfortunately the car was not in the dealer current inventory, so to get a feel for the color we toured the storage lot to look at other Jags with the same color and I got comfortable and confirmed my color choice. So we put in the order in the ordering system, made a token credit card deposit. In the computer print outs the color listed in the Jag inventory system lists the color as Loire Blue and not as dark sapphire metallic. I was concerned but Andy has good product knowledge and convinced me that it is the same color, but to make me comfortable we toured the storage lot and looked at the Rangerovers that have the identical color as the color I want but the name in Range Rover is Loire Blue. Four days later my car arrived and it is exactly the same as I wanted. Many thanks to Andy and Rosenthal. Andy also went through with me all the Jag features, I highly recommend him and the dealership. I would also like to thank Colin, the tech expert in setting up the profiles, apps and activating the car SIM card. Also would like to thank Ana Bejarano for resolving the SIM card issue. More

Helpful, patient and attentive - Andy is the best! From beginning to end Andy made the buying process low-stress and ensured I was able to get everything I wanted. This was particularly challenging as From beginning to end Andy made the buying process low-stress and ensured I was able to get everything I wanted. This was particularly challenging as I can be a demanding shopper, and was looking at a first model year vehicle (the F-Pace). And to close things out Tyler in the finance department was able to get me out the door smoothly and quickly. More

Marvelous Customer Care For Mr. Augi Trust us this is one of the best customer service we have received as of now. The way you handled our request, demonstrated the pro For Mr. Augi Trust us this is one of the best customer service we have received as of now. The way you handled our request, demonstrated the product, negotiated the deal and finally made it working is truly exceptional. Thanks for wonderful support and stay in touch. Thanks! People like you make Landover Customer Service Exceptional!! - Manish and Ruchi More

New Car Buying Experience No haggle, no hassle buying experience with a professional salesman who had the vehicle ready to go when promised, with satellite radio stations progr No haggle, no hassle buying experience with a professional salesman who had the vehicle ready to go when promised, with satellite radio stations programmed and the paperwork in order. More

Augie Borges was the BEST Salesman I Evered met! My husband and I been to many Car Dealerships. Lexus, Porsche, Mercedes and Now Rosenthal Jaguar Land Rover and I have to say the customer Service is My husband and I been to many Car Dealerships. Lexus, Porsche, Mercedes and Now Rosenthal Jaguar Land Rover and I have to say the customer Service is great and clean. Also very friendly! Augie greeted my husband and I so kindly and he help us through our car purchase so smoothly. I am so happy with my Car!!!! I would most definitely be back!! Thank Augie More

Very Happy At first when I went to the dealership, I was going in for a sensor fix on my 2013 XF. I had already chosen what I would want in my next car and had At first when I went to the dealership, I was going in for a sensor fix on my 2013 XF. I had already chosen what I would want in my next car and had my whole printout of the specifics that I wanted. When I was approached by a salesman, I said that I wanted to test drive what they had for an XE. I saw a couple of them, but was not impressed. They were either not the interior that I wanted or they were scratched up and a bit dirty. The salesman kept pressing me like he wanted me to walk out of there with a car that day. I said no, that I have all the specifications right here printed out and I wanted to order a brand new car with my specifications. He took the packet and wrote up the order. About a week and a half later, another senor on my XF had kept coming on and it ended up being an O2 sensor. They did not charge me for anything, but I went to find the guy that placed the order for me for my new car. I was informed that he had been let go. I was not impressed by him in the first place, so was extremely happy to be placed in the hands of Mr. Andy Moshrefi. He assured me that everything was moving along and he would let me know when my new car had arrived. It was due to arrive on 17 March with a pickup date of 22 March. But, to my excitement, it actually arrived early. I just went up to get it on 4 March and Andy was awesome. He knew everything about the car, showed me all of the settings and things that the car has to make me feel more comfortable when first getting in the car to drive it away. My husband was also with me and he mentioned that Andy was a wonderful representative of the company. He is extremely friendly, well spoken, took total care of us and knew straight out all of the paperwork necessary for this whole process. I highly recommend Andy Moshrefi as a terrific asset. A little bit of awkwardness happened when the original guy (who had been re-hired) recognized me and my husband and asked what we were doing there. Andy handled it very well with telling him to speak to the manager. I totally did not want to deal with the first salesman again at all. Overall, Andy was great, your finance guy, Taylor was great as well. More

Amazing Best service ever. Salesman Andy was amazing and so was the manager Mo. they were very friendly professional and made sure I left the dealership happy Best service ever. Salesman Andy was amazing and so was the manager Mo. they were very friendly professional and made sure I left the dealership happy. I have purchased a lot of cars and this was by far the best experience. More