We talked to Randy and Dimitri before we made the appo. When we arrived the car we wanted was parked out front, clean and full of gas. The buying experience was quick, easy and exactly what we had hoped we would get for the trade and down payments. Both Randy and Dimitri were very friendly and professtional.
Multiple times I've had issues with my vehicle and every time I call to schedule an appointment the wait was two to three weeks. Once I had a break issue and the other time my check engine light was flashing. It didn't matter what I said the dealership wouldn't budge. I've never have this experience with Lexus.
I had an appointment with Jaguar Bellevue and the experience was terrible. The appointment was @ 12 noon and the person who was supposed to meet us (Justin Reed) incorrectly took the appointment time as 2pm. So we had to put up with another person Olivia Marshall, looks like she didn't even care. They were not even apologetic about the mistake. We had to wait so long to get anyone to help us even when Olivia was not doing anything. They didn't have any customers there and she was still being reluctant to help us. The previous day we had one of the best experiences with Maserati and Porsche. Jaguar was my favorite brand of cars and because of this experience my husband doesn't even want to consider this brand at all. I am trying to convince that not all sales people are this bad and I am planning to find an appointment with another Jaguar showroom. I hope to have better experience.
"Best experience ever for purchasing a vehicle!!!!!"
- Kathie W
From the moment I walked in to the final sale with driving off in my new car, I was greeted and treated with the best customer service I have ever experienced. I have never dealt with a woman salesperson but Rachel was a breath of fresh air and made the buying process fun instead of being stressful. Thank you Rachel and everyone I met that day for helping me with a vehicle to fit my needs and budget.
You guys rock!!!
Rachel helped me a couple years ago with my Range Rover Full Sized at the Lynnwood store. Now that the kids are out of the house, I was able to get myself a new toy. I found out that she has moved to the Bellevue store so I decided to come, and in about less than 1 hour, before I even knew it, I was driving my new F-Type R home. This has been one of the best buying experiences I have had.
We recently purchased a new Range Rover from Lila in Bellevue and could not have been more pleased with our experience. Lila was very knowledgable about her product and was a delight to deal with. Would highly recommend Lila to anyone who asks and will most definitely purchase our next Rover from her.
Came in over 2 months ago. Terry took me out for a drive. She was very knowledgeable w/ a great service oriented attitude. And although I wasn't quite ready yet to make a deal. I'm bringing in my friend from CA in Jan who is ready to buy! See you then, Terry!
I have never been in a Range Rover and came into the Bellevue dealership after seeing an Evogue in the Bellevue Square Mal praking garage. Terry DeJohnette took on a test drive and the drive was great! She told me that she was new to the sales team but was able to answer my questions. The car was anazing and I got it on a. lease.