I can honestly say this was the best experience I have had, bar none, purchasing a car, either new or used.
I worked with Vic Kirilenko, who greeted my wife and I when we showed up one Sunday afternoon to shop for something sporty and fun to replace my aging Acura TL (which I loved, but... well, it had been 5 years...). He was friendly, absolutely no pressure, just answered questions. He handed us the keys to a couple of Porsche 911s and told us to go have fun. So we did, and thoroughly enjoyed the experience.
That ended up getting me hooked on the 911 (which I had never driven before), so he let me take one overnight; actually 2. First night a stick, second night one with PDK. So I could figure out which I'd prefer to drive on the commute. I was pretty sure I was going to go with a 911; but they didn't have quite what I wanted on the lot, but they could order one, and ship it up. I decided to trade in the Acura, and wanted to get the trade in value up-front. Vic was happy to do that, and quoted me a trade-in that was more than fair (it was actually the top of the Kelley Blue Book range for that car). It was nice to get this up-front (although not in writing...), since many dealers would let me haggle the price of the car, and then turn around and try and gouge me on the trade in (e.g. Acura of Lynnwood offering half the trade-in value).
The third night I tried an Audi S5 cabriolet they had on the lot, and was hooked. The Porsche 911s were fun to drive fast on open roads, but Seattle traffic doesn't allow for much of that. The Audi was the perfect blend of comfort, looks, and performance. Getting to take all 3 cars overnight really helped me make a decision I am happy with, and there was no pressure at any point to make a deal. Vic even went as far as to say (when I made an offer below the asking price on the Audi) that they'd happily negotiate, and if I wasn't happy with their best offer, no worries, no hard feelings. He was genuine about it, and made the whole experience feel very easy. I felt I could easily walk away with no hassle should I feel the need.
When I decided to go for the S5, the negotiation was easy-going and reasonable. Once or twice something came up that had me concerned, but Vic was always reasonable and willing to accommodate. I got a good deal, and there were no surprises at signing. I got exactly what was quoted - verbally - for trade in, no pressure to add on anything, and a fast turnaround too. I drove away with a car I loved, feeling like I was treated fairly. This is a first for me when purchasing a new or used car.
I would definitely recommend this dealer - especially if you go talk to Vic. My wife will be buying her new car from him also. We're really happy to have finally found a car dealer who's honest and a pleasure to work with.