Jaguar Sarasota

Salesmen was rude, didn’t even fill up gas tank all the way. He made us feel like we are lower class of people because we are buying aNissan at Jaguar dealership. Also he gave us only one key and had no e way. He made us feel like we are lower class of people because we are buying aNissan at Jaguar dealership. Also he gave us only one key and had no explanation where the second one was. Also the final price of the car was agreed to $18k and at the end it was $18.250 More

Jason Lewis was the best service advisor I have ever had! !! you should try to get him back!!!!!! !! you should try to get him back!!!!!! More

High pressure sale, car that was certified was missing spare tire bolt, extra key and gas cap. Just not a good experience overall. spare tire bolt, extra key and gas cap. Just not a good experience overall. More

They employ an old school closer that will attempt to talk you out of any sort of deal you might think you’re going to get. They also have over 4k in dealer fees. Bought another car a month prior, dealer talk you out of any sort of deal you might think you’re going to get. They also have over 4k in dealer fees. Bought another car a month prior, dealership was up front with all the numbers, including what they had paid for it. We made a fair deal and everyone was happy.. definitely hope they change tactics moving forward. More

Very accommodating staff. They understood my situation and were able to keep me in a loaner for the duration of the maintenance. Too notch customer service in my opinion. The They understood my situation and were able to keep me in a loaner for the duration of the maintenance. Too notch customer service in my opinion. The service department was very thorough as well. They would not release my car back until it was safe to drive though they could have. More

The staff was very professional and updated me in real time while the service was going on. time while the service was going on. More

Excellent dealership services. Service personnel are polite, knowledgeable & accommodating. Services rendered are explained in detail. Service personnel are polite, knowledgeable & accommodating. Services rendered are explained in detail. More

It was ok. I don't like the fact that they try to charge you some fees that are extremely expensive, so I the end, the car that was at a good price is no longe I don't like the fact that they try to charge you some fees that are extremely expensive, so I the end, the car that was at a good price is no longer at a good price. AND these fees are no optional so you must get them. That's xx. The attention of the staff was very nice and respectful, but the deals aren't what you see online. Lots of hidden stuff. I don't know why dealers can't honor the price they say the car is without inflating it with xx fees plus the regular taxes you spend on buying a vehicle. More

When I got to the car dealership although I had an appointment they had at told me they lost the car. Then they found the car. Then they lost the keys. I waited over an hour for all this to happen. appointment they had at told me they lost the car. Then they found the car. Then they lost the keys. I waited over an hour for all this to happen. They charged me $1,000 for protection plan that I did not want and a $550 filing fee. Those were non-negotiable and they would not negotiate with me on anything else to lower the price as they increased it by $1500. They did not give me a spare tire, they did not give me two keys ( Close to another $1000. to replace tire, jack, etc and a new key fob.and although I signed paperwork saying that I was going to receive a full tank of gas I got a quarter of a tank of gas and had to drive 2 hours home on that. A few days later someone called me at work asking for my opinion on the experience. I told him I was not happy and I was at work and would like to talk to them at a later date. No one called me back. The experience was not pleasant, and far more than the price that was advertised. I would not recommend this place to anyone. More

Mike the advisor was great in keeping me informed during my visit and very helpful: Manager James was wonderful in explaining everything before hand via email and very prompt! I appreciate everyone’s help a my visit and very helpful: Manager James was wonderful in explaining everything before hand via email and very prompt! I appreciate everyone’s help and the prompt service! More