253 Reviews of Jaguar Sarasota - Service Center
Michelle lane, was the best! After buying new Range Rovers from Fields. I will now look at Sarasota at Jaguar Sarasota for my new car needs. I had a blow out Friday, 17 night and After buying new Range Rovers from Fields. I will now look at Sarasota at Jaguar Sarasota for my new car needs. I had a blow out Friday, 17 night and had it towed to Jaguars Sarasota as I did not have a spare. MS Lane called me Saturday morning, told me there was a recall she whould take care of and made sure my tire was fixed. I was out the door by noon and could not speak highly of her service. Best, Wallace Devlin More
The service was fast and affordable with coupon. Staff was very friendly. Nice experience. Will use next time. Staff was very friendly. Nice experience. Will use next time. More
Brought in my car for USB not connecting to my IPHONe and GPS system thru I-Phone. USB was defective and had to be replaced to the tune of $4,500.00 Vehicle was in dealership a week . I came to pick up v GPS system thru I-Phone. USB was defective and had to be replaced to the tune of $4,500.00 Vehicle was in dealership a week . I came to pick up vehicle and they didn’t update my MAPS. I had to drive back (four times) within 15 minutes. Every time I drove off something went wrong with the system. No one knows what they are doing! I’ve been leaving messages and voice mails for Mike with no response nice person, horrible communicator. I will be calling Monday morning I want to talk with a person of authority. I don’t know if the service department is owned or managed by the dealership but it’s a very POOR reflection on the company. I feel as if I’m dealing with a sleazy, used , car dealership Sincerely Grace Dawson More
The dealership has gotten definitely been better since they have new management! Everything was addressed on my vehicle and fixed beyond my expectation. Very happy with my service advisor Mike Stevenso they have new management! Everything was addressed on my vehicle and fixed beyond my expectation. Very happy with my service advisor Mike Stevenson More
I had a Great experience. Everyone was helpful. I will continue to use your service. Thank you. Everyone was helpful. I will continue to use your service. Thank you. More
Communication was poor. Had to go to another dept to get better service and items addressed. I still have outstanding follow ups. Was not given an ETA on costs or timing Had to go to another dept to get better service and items addressed. I still have outstanding follow ups. Was not given an ETA on costs or timing up front or hardly throughout the process. Frustrating to work with. More
Waiting area are comfortable. Nice chairs, Staff was courteous and helpful. Used coffee machine. Thank you Nice chairs, Staff was courteous and helpful. Used coffee machine. Thank you More
They did the maintenance service and I was happy with that. Submitting this information is becoming difficult. I’ve had to do it the third time over. that. Submitting this information is becoming difficult. I’ve had to do it the third time over. More