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Jaguar Sarasota - Service Center

Sarasota, FL

4.4
239 Reviews

239 Reviews of Jaguar Sarasota - Service Center

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December 08, 2021

Marshal went above and beyoung his position and call of duty to assist me and make sure my request was honored he did so with a pleasant professional manner and continued on o assure me it would be right a More

by Feliciamiller74
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shayne Gilley, Marshall Jones
Dec 08, 2021 -

Jaguar Sarasota responded

Your feedback and satisfaction are our top priority. We are so happy to hear that Marshall could go above and beyond while helping you! it was a pleasure working with you, and thank you for choosing Wilde!

Dec 08, 2021 -

Feliciamiller74 responded

Again Marshal went above and beyond his position and call of duty to assist me in the service dept with him working in sales! Bill Kennedy was awesome as well and Shayne didn’t hesitate- however Marshal is the real MVP for me- satisfaction guaranteed 5plus star for me) he needs this recognition bc I had some bad experiences and what he did made up for most of the other rep’s thank you

December 04, 2021

Lou Grasso was very courteous and professional. Very eager to help. Customer service at this dealership is outstanding. More

by ojjones36
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Jones, Louis Grasso
Dec 08, 2021 -

Jaguar Sarasota responded

We greatly appreciate your positive feedback, and we are happy to hear that Louis could help you! It was wonderful working with you, and thank you for choosing Wilde!

September 24, 2021

We had excellent service, Bob Morse was courteous and very helpful. No hassles, repair was very fast. Really appreciated, will be going back not only for service as needed, but for our next car. More

by D. Elvine
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Bob Morse
Sep 24, 2021 -

Jaguar Sarasota responded

Your feedback is greatly appreciated, and we are so happy to hear that Bob could help! It was wonderful working with you, and thank you for choosing Wilde!

May 31, 2021

My son Marshall was very patient with me and he find what I wanted I appreciate u son / Thank You Love You keep up the good job More

by Mamie Thompson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Fink, Marshall Jones
Jun 04, 2021 -

Jaguar Sarasota responded

Thank you for taking the time to share your feedback with us! We are thrilled that Marshall could help you. It was wonderful working with you, and we hope that you enjoy your new Wilde vehicle!

November 30, 2020

I scheduled a date & time to have my Jaguar XK painted. Joe Serrone was extremely courteous, professional, and thoroughly explained what work would be done and how many days were required. Joe kept me info More

by Keith34202
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Serrone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 03, 2020 -

Jaguar Sarasota responded

Hello Keith, thank you for your review! We are honored to have you as a continued customer and appreciate your business. Your satisfaction is our top priority so we are thrilled to hear that Joe fulfilled this with your most recent service experience. We look forward to our next interaction. Until then, enjoy!

August 27, 2020

One of the absolute worst places to have your car serviced...bad attitude and totally unhelpful...i serviced by FType R a few times...the door speakers were making a noise and they couldn’t fix it an More

by chitradeep
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Uriah Smith
Aug 28, 2020 -

Jaguar Sarasota responded

Your feedback and satisfaction are our top priority, and we are concerned by your comments. At your earliest convenience, please contact me, Shayne Gilley, Service Director, at (941) 924-3019.

May 15, 2020

I am an a Business Attorney, in Sarasots 30 years. I own 8 vehicles, and purchase a new one every 18 months. I simply came in to have my Range Rover service walked out with a new Land Rover. I’ve never h More

by george1960
Recommend Dealer
Yes
Employees Worked With
Ronnie, Dave Jones, Raf Sanchez
May 19, 2020 -

Jaguar Sarasota responded

Hello George, thank you so much for your review and recommendation of Wilde Jaguar! We are thrilled to hear that both Raf and Dave ere able to make your time with us easy and enjoyable. Enjoy your new Land Rover and we look forward to working with you again!

June 11, 2019

Service center manager needs an attitude check. I brought my vehicle in for a regular service and as I walked in to speak with someone, the service department was clearly very busy. I waited and wai More

by jagfordays
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Shayne Gilley
March 15, 2019

Service department When car brakes we have been told 3 times that there is no loaner cars and we should rent one. Will have to wait weeks for a loaner car. Most of th More

by Jeff123
Recommend Dealer
No
Employees Worked With
Brian
Mar 20, 2019 -

Jaguar Sarasota responded

Thank you for taking the time to share your feedback with us. We are disappointed to hear that your experience did not exceed your expectations, and we would like the opportunity to speak with you in order to learn more. At your earliest convenience, please contact me, Shayne Gilley, Service Director, at (941) 924-3019.

March 11, 2019

Shayne Gilley A knowledgeable, responsive and caring service manager. She takes the concerns and problems of her customers to heart, and does the very best to fully More

by Jerry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shayne Gilley, Toby Gray
Mar 11, 2019 -

Jaguar Sarasota responded

Thank you for your feedback! We are thrilled to hear that Shayne could help make your experience so memorable. It was wonderful working with you, and thank you for choosing Wilde!