James Motor Company Mercedes-Benz

My most recent visit to James Motor Company was to have my E350 Serviced. They always provide a courtesy vehicle to drive, which makes getting your car serviced easy. When I purchased my car in June of 2 my E350 Serviced. They always provide a courtesy vehicle to drive, which makes getting your car serviced easy. When I purchased my car in June of 2008, my Salesman, Tony Brusate, was very professional and took his time to explain every feature of the car and the scheduled service and related costs. Each time I have had the car serviced it was exactly as he explained. No surprises in the time it would take or the cost. The staff at James Motors are very friendly and professional. I would recommend James Motor Company to anyone. They are a first rate dealer that makes the car buying and service experience pleasure. More

Having visited 2 other MB dealers, I purchased my E350 at James Motor Company because: 1. I found the price margin lower than that of other dealerships. 2. My salesman, David Dunn, is very patient and exce James Motor Company because: 1. I found the price margin lower than that of other dealerships. 2. My salesman, David Dunn, is very patient and exceptionally knowledgable in Mercedes-Benz vehicles. As a first time owner of a E350, David took his time to show and demonstrate the functionality of every accessory item in the vehicle. James Motor Company and David Dunn will be my go to dealership in the future. Thanks More

Even though I did not purchase at this time David Dunn answered all my questions I had. Looking for a preowned vehicle can be a difficult process and James Motor Company makes it a joy. Thanks for your h answered all my questions I had. Looking for a preowned vehicle can be a difficult process and James Motor Company makes it a joy. Thanks for your help and I'm sure I will be back soon........... More

The people at James Motor Company are true professional and customer-service oriented people. I had the most satisfying experience purchasing my mercedes from them. My salesman, Mr. Larry Cartwright, s and customer-service oriented people. I had the most satisfying experience purchasing my mercedes from them. My salesman, Mr. Larry Cartwright, spent about 4 hrs working with me while I was trying to make my mind up about which vehicle to buy. The vehicle I purchased was used and what I appreciated most is his honesty in pointing every tiny issue related to the vehicle. After spending little time with Larry, you will feel he is your personal friend. There was no sale pressure whatsoever. I will be doing more business in the future with James Motor Company. If you g there, ask for Larry Cartwright and you will be happy you did. More

The main reason we bought our Mercedes at James Motors(in Lexington,KY) was because of the excellant salesmanship of Scott Stoess. We were not even seriously thinking about buying a mercedes to begin with, b Lexington,KY) was because of the excellant salesmanship of Scott Stoess. We were not even seriously thinking about buying a mercedes to begin with, but Scott really impressed my wife the first time she visited the dealership. Long story short, we bought not only one but two mercedes at the same time, because he listened to what our needs were and worked hard to help us decide on the right vehicles. Even after time had passed, he always answered his phone if we had any questions, concerns, or problems with our vehicles. He is probably the most professional and caring car sales representative I have ever met or had dealings with. More

We came into James Motor Co. to simply have our older mercedes serviced and as we were waiting my wife and I decided to walk around the lot. We were approached by JW and he was extremely helpful. He show mercedes serviced and as we were waiting my wife and I decided to walk around the lot. We were approached by JW and he was extremely helpful. He showed us many options and many different cars. Patiently talked with us and was so nice. We ended up driving off the lot with a brand new car. I cant say enough great things about this dealership and its employees. Thank you again JW! We love our new mercedes! More

Great customer service and followup! Reviewed the features of the auto with me, answered all questions, and followed up after the sale to make sure everything was satisfactory. During delivery of th features of the auto with me, answered all questions, and followed up after the sale to make sure everything was satisfactory. During delivery of the vehicle, a trim piece was damaged. Mr. Dunn pointed out the damaged, immediately ordered a replacement part, and scheduled installation. More

I have purchased more than 55 cars from this dealer. They are AWESOME. Mark Gold, the General Manager has been wonderful to work with for 21 years I've been a customer. Eddie Brantley, the Pre-Owned M They are AWESOME. Mark Gold, the General Manager has been wonderful to work with for 21 years I've been a customer. Eddie Brantley, the Pre-Owned Manager is straight forward and helps me iron out a suitable deal. David Dunn is the consumate professional and I would HIGHLY recommend both he and James Motor Company! They treat you like family and do not pressure anyone. More

My husband and I walked onto the lot with zero knowledge of what kind of car we wanted. We were approached by a salesman ( JW Frederick ) and his kindness, patience, and knowledge of the vehicles was so won of what kind of car we wanted. We were approached by a salesman ( JW Frederick ) and his kindness, patience, and knowledge of the vehicles was so wonderful to us both. He answered every question I had, showed us different options, and got us in our new car very quickly. He even called and followed up with me to make sure I was still satisfied. Thank you to JW Frederick for being so honest and so helpful. We love our new vehicle and will always choose to come back to James Motor Company. More

I recently visited James Motor COmpany after viewing their on line listings and went over for a physical inspection and test drive. There I met John Wayne Fredrick who was very helpful and easy to talk their on line listings and went over for a physical inspection and test drive. There I met John Wayne Fredrick who was very helpful and easy to talk to. He demonstrated the car and worked extensively to get me the price i was comfortable with. I am really enjoying my car and the service and sales has been top notch! Thanks More