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James Wood AutoPark - Service Center

Denton, TX

4.7
2,834 Reviews

2,834 Reviews of James Wood AutoPark - Service Center

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August 01, 2025

Awesome experience for an unforeseen emergency so to speak when the A/C stopped working correctly. Tim Wilkins got right on it with his knowledge, professionalism, courtesy, customer service, and updat More

by aylfj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Gattenby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Spurgeon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Wilkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 01, 2025

Great service on my GMC Sierra. Brandon’s team is superior to other service departments More

by jackstolp52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jarrett Abel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Edwin Chan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Wilkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Doug Richey
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 01, 2025

Excellent service all around. Good communication and work was done efficiently. We have bought 8 cars from James Woods in the last 18 years. And will continue to do so in the futu More

by maleuschen72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rudy Rangel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Taylor Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rachel Alvey
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 01, 2025

All were very professional and helpful fixed my problem fast. The driver that carried me home was a great driver and very pleasant. More

by BEVANNSTREETY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jarrett Abel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Samantha Oliphant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Wilkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jared Laska
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gavynn Norris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Belew
4.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Cook
5.0
This rating includes all reviews, with more weight given to recent reviews.
Franklin Wood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Taylor Adams
4.0
This rating includes all reviews, with more weight given to recent reviews.
Rachel Alvey
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 31, 2025

Samantha is awesome. She took care of me service needs and ensured communication was great. More

by magiaone
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha Oliphant
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 31, 2025

Samantha was my service rep for this visit, and she was fantastic. She kept me informed regarding the status of my vehicle while in service, and worked to quickly resolve some issues that were encountered More

by CADDOJUMPER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha Oliphant
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 31, 2025

Great experience with a very quick process and turnaround. From entry to leaving, I felt very comfortable. More

by cbag05
Recommend Dealer
Yes
Employees Worked With
Samantha Oliphant
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 31, 2025

Friendly staff and great service. The service took a little longer than expected but very happy with the quality of the service. More

by rpcj_gar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha Oliphant
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 30, 2025

Jarret was great. Kept us updated and apologetheic when service was running long. Thank you More

by AaronM
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jarrett Abel
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 30, 2025

He would rather pleasant I liked tim. I will be returning and next year I will probably come in to buy another new car. More

by KNAPP.PHIL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Wilkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
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