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Edwin Chan
Edwin Chan at James Wood AutoPark
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Edwin Chan

Service Advisor

James Wood AutoPark

3906 I-35E South
Denton, TX 76210

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4.8
159 Reviews
4.8

159 Reviews

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159 Reviews of Edwin Chan

May 11, 2024

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Employee Rating

Received excellent care for my 2017 chevy spark. Waiting area was comfortable. Spark was ready as promised on time. More

by E.BOWMAN1953
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Workmanship
Service Time
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Recommend Dealer
Yes
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May 14, 2024

James Wood AutoPark responded

Thank you for sharing your positive experience with James Wood Chevrolet Denton! We are delighted to hear that you received excellent care for your 2017 Chevy Spark and that you found our waiting area comfortable. We appreciate your feedback and look forward to serving you again in the future! Sincerely, James Wood AutoPark Management | 940-591-9663

May 10, 2024

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Thank you Edwin for all your help and kindness. You are a blessing to work with. More

by mrsdlcooper
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Recommend Dealer
Yes
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May 13, 2024

James Wood AutoPark responded

Thank you for your kind words, Mrs. Cooper! We're delighted to hear about your positive experience with Edwin at James Wood Chevrolet Denton. We appreciate your business and look forward to serving you again in the future. Take care! Sincerely, James Wood AutoPark Management | 940-591-9663

May 10, 2024

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We have written personal checks for our past vehicles. We are retiring in our 70 their has to be A way to checkout personal checking. We had to get a room and stay overnight when. The wire was oked More

by e98749
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Bryan Buckhanan

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May 14, 2024

James Wood AutoPark responded

Thank you for sharing your experience with us. We understand that dealing with personal checks can sometimes be challenging, especially during retirement. We appreciate your feedback and want to make the process as convenient as possible for you. Please feel free to reach out to us directly so we can discuss this with you. We value your business and hope to provide you with a seamless experience in the future. Thank you for choosing James Wood Chevrolet Denton. Sincerely, James Wood AutoPark Management | 940-591-9663

May 05, 2024

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This dealership has been excellent in service and has exceeded expectations. I have no fear trusting them with all of my service needs. More

by jordanpaul.anderson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: BJ Worley, Gavynn Norris

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May 08, 2024

James Wood AutoPark responded

Thanks for this awesome review, Jordan! We work hard to meet expectations like yours, and we’re happy to hear that we managed to hit the mark for you during your visit. Please feel free to come back and see us again for any automotive need that you might have. Until then, take care! Sincerely, James Wood AutoPark Management | 940-591-9663

April 30, 2024

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Outstanding service. ....good job Edwin chan is aways outstanding to work with . good job Edwin More

by Nlburgess
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Recommend Dealer
Yes
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May 02, 2024

James Wood AutoPark responded

Thank you for reaching out to us and letting us know about your recent visit. We appreciate everything Edwin does for James Wood Chevrolet Denton and our customers. Hope to see you again soon! Sincerely, James Wood AutoPark Management | 940-591-9663

April 29, 2024

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Employee Rating

Ryan Unver was honest and efficient, along with great service from Juan Olivares, both of these individuals displayed great customer service More

by arielspits
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ryan Unver , Juan Olivares

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May 02, 2024

James Wood AutoPark responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Sincerely, James Wood AutoPark Management | 940-591-9663

May 04, 2024

arielspits responded

I dont know why it only posted 4 stars i meant for it to be 5 stars. This car buying experience was definitely a 5 star experience who needs Sewell when you have Ryan Unver on staff and Mr. Olivares. These to gentleman are a prime example of customer service at its besr. Mr. James Wood, would have been proud of these 2 representing his cimpany.

April 26, 2024

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Employee Rating

Everything went just great and it took less time than expected and I really appreciate the car wash. More

by LOUELLEN0
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Recommend Dealer
Yes
Helpful
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Apr 29, 2024

James Wood AutoPark responded

We are glad to hear you enjoyed your recent visit to our service department. At James Wood Chevrolet Denton we believe clean cars make happy customers and are pleased to hear you appreciated your car wash! Sincerely, James Wood AutoPark Management | 940-591-9663

April 25, 2024

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Employee Rating

Quick and efficient. Very helpful. Got a timely quote for new tires. No hassle. Thanks! More

by neal.gaige
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Helpful
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Apr 26, 2024

James Wood AutoPark responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, James Wood AutoPark Management | 940-591-9663

April 25, 2024

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I went in for an oil change and car wash and was in and out very quickly. Everyone is always so friendly and helpful. More

by delh54
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Recommend Dealer
Yes
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Apr 26, 2024

James Wood AutoPark responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, James Wood AutoPark Management | 940-591-9663

April 20, 2024

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Employee Rating

This was my first service on my new vehicle. I arrived for my appointment 15 minutes early and there was a line already but was still checked in by my appointment time. My service advisor was Fr More

by CGOAD66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Samantha Oliphant, Tim Wilkins, Gavynn Norris

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Apr 23, 2024

James Wood AutoPark responded

Thank you for your outstanding rating about our service department. We appreciate the opportunity to service your vehicle and look forward to doing so in the future. Thanks for taking the time to write this review! Sincerely, James Wood AutoPark Management | 940-591-9663

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