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James Wood AutoPark - Service Center

Denton, TX

4.7
2,622 Reviews

2,622 Reviews of James Wood AutoPark - Service Center

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October 17, 2024

Everything went smooth. Jarrett did a good job of keeping me informed and I would recommend them to anyone. More

by rpcj_gar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jarrett Abel
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 19, 2024 -

James Wood AutoPark responded

Thank you for your kind words! We're thrilled to hear that everything went smoothly during your experience at James Wood Chevrolet Denton. It's great to know that Jarrett kept you informed throughout the process. We appreciate your recommendation and look forward to assisting you again in the future! Sincerely, James Wood AutoPark Management | 940-591-9663

October 17, 2024

The employees I met with were very cordial and kind. Treated with with respect and appreciation. Work was completed and seems fine. Thanks More

by SCADENHEAD217
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gavynn Norris
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 19, 2024 -

James Wood AutoPark responded

Thank you for the kind words! We’re thrilled to hear that our team at James Wood Chevrolet Denton provided you with respectful and appreciative service. It's great to know the work was completed to your satisfaction. We appreciate your feedback and hope to see you again soon! Sincerely, James Wood AutoPark Management | 940-591-9663

October 17, 2024

Rachel is always very nice and professional with a smile on her face! She also has good candy in her bowl! 😂 More

by NANASPATRICK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachel Alvey
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 19, 2024 -

James Wood AutoPark responded

Thank you so much for your kind words! We're thrilled to hear that Rachel made your experience memorable with her professionalism and cheerful demeanor at James Wood Chevrolet Denton. We're also glad you enjoyed the candy! We look forward to seeing you again soon! Sincerely, James Wood AutoPark Management | 940-591-9663

October 16, 2024

Service was great and Taylor went above and beyond to get my issues taken care of. More

by jodie.cleary
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Cook
5.0
This rating includes all reviews, with more weight given to recent reviews.
Taylor Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 19, 2024 -

James Wood AutoPark responded

Thank you, Jodie! We truly appreciate your kind words about your experience at James Wood Chevrolet Denton. It's wonderful to hear that Taylor went above and beyond to assist you. We aim to provide excellent service and are glad that we could address your needs. We hope to see you again soon! Sincerely, James Wood AutoPark Management | 940-591-9663

October 16, 2024

Recall processed in a short time quicker than expected; Jarrett does an excellent job of keeping the customer informed More

by STANFORDTJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jarrett Abel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 19, 2024 -

James Wood AutoPark responded

Thank you for your wonderful review! We’re thrilled to hear that your recall was processed quickly and that Jarrett provided excellent communication throughout the process. At James Wood Chevrolet Denton, we always strive to keep our customers informed and satisfied. We appreciate your feedback and look forward to seeing you again! Sincerely, James Wood AutoPark Management | 940-591-9663

October 16, 2024

Tim got my truck oil change done quickly and efficiently. Spoke with him about other concerns and he helped me in getting them taken care of. More

by randegge
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Wilkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 19, 2024 -

James Wood AutoPark responded

Thank you for your great review! We're thrilled to hear that Tim was able to assist you with your truck's oil change and address your other concerns efficiently. At James Wood Chevrolet Denton, we're committed to providing top-notch service. We look forward to seeing you again! Sincerely, James Wood AutoPark Management | 940-591-9663

October 16, 2024

Edwin attended to my on October 15 at denton. He was friendly and customer service was excellent. More

by amobinkechi
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edwin Chan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 19, 2024 -

James Wood AutoPark responded

Thank you for your wonderful review! We're glad to hear that Edwin provided you with friendly and excellent customer service during your visit to James Wood Chevrolet Denton. We truly appreciate your feedback and hope to see you again soon for any of your automotive needs! Sincerely, James Wood AutoPark Management | 940-591-9663

October 15, 2024

I requested tires rotation and it was not done, personnel had to do it after I arrived and to wait more than half hour More

by TETEMORENO80
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha Oliphant
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 17, 2024 -

James Wood AutoPark responded

Thank you for your feedback. We understand your experience regarding the tire rotation at James Wood AutoPark, and we appreciate you bringing this to our attention. We strive for efficiency in our service and we are disappointed to hear about your extended wait time. Please feel free to reach out to us directly if you have any further concerns. We value your time and will work to improve our services in the future. Sincerely, James Wood AutoPark Management | 940-591-9663

October 15, 2024

Always get great service from James Wood. Really good people. Service Advisor Mike Belew takes great care of my 23 Chevy Traverse, and Shop Foreman Robert Cook looks after my vehicle as we More

by TWILKE32959
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Belew
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Cook
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 17, 2024 -

James Wood AutoPark responded

Thank you so much for your kind words! We appreciate you taking the time to share your positive experience with us at James Wood Chevrolet Denton. We're thrilled to hear that Mike and Robert provided you with great service for your 2023 Chevy Traverse. Your satisfaction is our top priority, and we look forward to assisting you again in the future! Sincerely, James Wood AutoPark Management | 940-591-9663

October 15, 2024

Our experience has been top notch. The service was performed very well and professionally. We are very pleased with the service we have received from James Wood. More

by ARTBEHRENS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Belew
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rachel Alvey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 17, 2024 -

James Wood AutoPark responded

Thank you for your wonderful review! We're thrilled to hear that your experience with James Wood Chevrolet Denton was top-notch and that you were pleased with the professional service. We appreciate your feedback and hope to serve you again in the future! Sincerely, James Wood AutoPark Management | 940-591-9663

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