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James Wood Motors, Inc - Buick Chevrolet GMC Hyundai

Decatur, TX

Overview
Employees
Reviews
4.8
1,234 Reviews
Your DECATUR TRUCK Dealer Welcome to James Wood Motors, where we proudly serve Texas customers with a wide selection of new and used cars, trucks, and SUVs from Chevy, Buick, GMC, and Hyundai. Please feel free to research financing options or request a quick quote on a vehicle. We welcome the opportunity to serve you, and our goal is to put you behind the wheel of your dream car. We are conveniently located near Saginaw and Rhome, so stop in and visit us today.
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2111 US-287

Decatur, TX

76234

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Showing 1,234 reviews

May 15, 2023

Best experience I have ever had buying a new car. Rocco made the whole experience awesome!!! More

by pmenuey
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rocco Rotundo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 17, 2023 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for this amazing review! We really appreciate your business. Sincerely, Amanda Williams | Internet Director - James Wood, Inc. | 940-627-7643 | amanda_williams@jameswood.com | JamesWoodDecatur.com

Helpful
May 15, 2023

Everyone I dealt with was professional and courteous. Handled most of the transaction online and it was a pleasant experience overall. More

by paulstaf
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeremy Mundy
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May 17, 2023 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, Amanda Williams | Internet Director - James Wood, Inc. | 940-627-7643 | amanda_williams@jameswood.com | JamesWoodDecatur.com

Helpful
May 15, 2023

Clay and Dane had me in and out of there in 40 minutes with a new truck.... Great work! More

by brian@hecelectric.com
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Clay Estes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dane Shelton
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May 17, 2023 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Amanda Williams | Internet Director - James Wood, Inc. | 940-627-7643 | amanda_williams@jameswood.com | JamesWoodDecatur.com

Helpful
May 15, 2023

PEOPLE ARE GREAT TO WORK WITH. THEY GO OUT OF THERE WAY TO HELP YOU More

by rbounds0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad Gunter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Clay Estes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Billy Balderas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Beau Bell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Frazier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ricky Delgado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Harwell, Karen Garrett
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May 18, 2023 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for taking the time to provide this review of your experience. We are concerned with the rating you've assigned us. We would appreciate the opportunity to speak with you regarding your visit so we can move forward in a positive light and gain another life-long customer. Please reach out to us at your earliest convenience. Sincerely, Amanda Williams | Internet Director - James Wood, Inc. | 940-627-7643 | amanda_williams@jameswood.com | JamesWoodDecatur.com

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May 15, 2023

Clay our salesman made the deal easy. Dane in finance made the paperwork simple easy and we were out the door with our 3rd vehicle from James Wood Decatur in less than a year More

by dkdougan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Clay Estes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 17, 2023 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Sincerely, Amanda Williams | Internet Director - James Wood, Inc. | 940-627-7643 | amanda_williams@jameswood.com | JamesWoodDecatur.com

Helpful
May 14, 2023

Appointment scheduling was easy and I didn't wait long. However, the chip / paint repair didn't last but a few days. Disappointing More

by pjgemail
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Rice
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May 17, 2023 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we’re ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Sincerely, Amanda Williams | Internet Director - James Wood, Inc. | 940-627-7643 | amanda_williams@jameswood.com | JamesWoodDecatur.com

Helpful
May 14, 2023

Always honest, fair, upfront, helpful. Definitely a pleasant experience. Will eventually use James Wood again. More

by cashaw76
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Mike Wheat
5.0
This rating includes all reviews, with more weight given to recent reviews.
Asa Johnson Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 17, 2023 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

Helpful
May 14, 2023

Tyler Mayfield really is the best salesman ever! ! He keeps in touch even after the sale! So professional and courteous also! More

by cwalker92
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyler Mayfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 17, 2023 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

Helpful
May 14, 2023

Professional and courteous personnel who take pride in the work they do. Had my vehicles oil changed, tires rotated , and vehicle washed in 1 hour. More

by msgkoch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
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May 17, 2023 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, Amanda Williams | Internet Director - James Wood, Inc. | 940-627-7643 | amanda_williams@jameswood.com | JamesWoodDecatur.com

Helpful
May 14, 2023

I had a great experience purchasing my IONIQ 6 from JAMES WOOD HYUNDAI and will purchase any new car there as well! More

by cmvet
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chad Huddleston
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 17, 2023 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, Amanda Williams | Internet Director - James Wood, Inc. | 940-627-7643 | amanda_williams@jameswood.com | JamesWoodDecatur.com

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