Jarrett Gordon Ford Davenport - Service Center

Great people I bought 5 cars from them last 5 years Always great service and people Never had a bad service from sales or service department thx I bought 5 cars from them last 5 years Always great service and people Never had a bad service from sales or service department thx More

Great Service I needed the airbag on my Fusion replaced and since I moved here three years ago I didn't have a dealership in Florida to turn to. Even though this wa I needed the airbag on my Fusion replaced and since I moved here three years ago I didn't have a dealership in Florida to turn to. Even though this was the first time working with this dealer, I was given great service. They went out of the way to make the process as easy as possible including giving me a loaner for the time it would take to complete the replacement. I now have a dealer in Florida and look forward to working with them again when I replace my Fusion. More

Great people but poor service I had a service appointment set for 10:00 am for a 45 to 60 minute estimated process. It took over 6 hours for the job to be completed. I had to cance I had a service appointment set for 10:00 am for a 45 to 60 minute estimated process. It took over 6 hours for the job to be completed. I had to cancel afternoon appointments because I did not have another vehicle. I’ve tried my best to work with Jennifer each time I’ve had work performed here. Jennifer is a fantastic person to work with. However, unfortunately she has no control over the mechanics, this is where the service department fails. I’ve responded to the service manager by responding to his email asking us about our service and he never responds. Good people working there but I feel management is a little weak. More

Excelent Customers Service Edgar me dió y dedicó buena parte de su tiempo para escuchar mis requerimientos acerca del servicio que yo necesitaba para mi vehículo, muy servicial Edgar me dió y dedicó buena parte de su tiempo para escuchar mis requerimientos acerca del servicio que yo necesitaba para mi vehículo, muy servicial estoy muy agradecido More

Love the Service Department, Not the Sales Department I recently took my car there to be serviced with the Works Package. While I was there, I asked them to look into tiring pricing as well since I knew m I recently took my car there to be serviced with the Works Package. While I was there, I asked them to look into tiring pricing as well since I knew my car was in need of new tires. They provided me prices that couldn't be beat when considering the mail in rebates as well. Jared at the counter was nothing but helpful the entire time. The service department closed at 6:00PM that day but he and the other mechanics stayed late, 1.5 hours later to ensure that my care was set with everything that it needed to perform to its best. I've never had issues with the service department as they always exceed my expectations. Have had issues with the sales department on previous encounters but service has friendly, helpful staff willing to help you every step of the way. Thank-you! More

Quick service Very professional service personnel. The only problem, which occurred on my previous visit that the screen was not cleared. I had to call the dealer Very professional service personnel. The only problem, which occurred on my previous visit that the screen was not cleared. I had to call the dealership to walk me through the procedure to clear the screen and get me back to my original settings. More

truck tires and service AFTER 15 YEARS OF DEALING WITH JARRETTE-GORDON FORD DAVENPORT IT STILL AMAZES THIS WRITER THE GREAT SERVICE YOU STILL GET, AND THATS AFTER 5 TRUCKS A AFTER 15 YEARS OF DEALING WITH JARRETTE-GORDON FORD DAVENPORT IT STILL AMAZES THIS WRITER THE GREAT SERVICE YOU STILL GET, AND THATS AFTER 5 TRUCKS A FORD EDGE AND A TRAILBLAZER FOR MY SON.. THE DEALERSHIP TREATS YOU LIKE FAMILY. J.S WINTER HAVEN More

ATTENTIVE TO DETAIL I WAS ACKNOWLEDGED, CHECKED IN AND OUT THE DOOR QUICKLY. THE WORK WAS DONE CORRECTLY AND COMPLETELY. NO COMPLAINTS SO FAR. THEY DO A GOOD JOB. I WAS ACKNOWLEDGED, CHECKED IN AND OUT THE DOOR QUICKLY. THE WORK WAS DONE CORRECTLY AND COMPLETELY. NO COMPLAINTS SO FAR. THEY DO A GOOD JOB. More

Roadside assist and battery replacement We recently suffered from a flat battery twice in the space of four days! The roadside assistance which came with the car when we bought it from JGF w We recently suffered from a flat battery twice in the space of four days! The roadside assistance which came with the car when we bought it from JGF worked well on both occasions and we were back on the road within an hour. Obviously there was an underlying problem with the battery and we booked an appointment at the JGF quick lane service centre. The vehicle was booked in promptly and the course of action to be taken was explained to us. While we waited, we were kept informed of progress and at the end we drove off with a new battery replaced without cost to us under the vehicles 3 year bumper to bumper warranty. Being from the UK, we are accustomed to car batteries lasting 8 to 10 years, it just goes to show how different climates can effect the life of vehicle batteries. More

Thought we would need a new car With smoke pouring out of the tailpipe and the temp gauge running hot and cold we thought our Flex of 134,500 miles was a goner. Jarrett-Gordon was ve With smoke pouring out of the tailpipe and the temp gauge running hot and cold we thought our Flex of 134,500 miles was a goner. Jarrett-Gordon was very reassuring that they would do the best they could to diagnosis the problem and see if it could be fixed. As it turned out it was a leaky hose and it was done very quickly and at a very reasonable price. Service was very helpful. More