Jarrett Gordon Ford Davenport - Service Center

I took my truck into their service department for a warranty repair on my drivers mirror that was moving slower than the passenger side. After 19 days i still have not gotten my truck back, they ha warranty repair on my drivers mirror that was moving slower than the passenger side. After 19 days i still have not gotten my truck back, they have not had me sign any authorization paperwork, they do not call and give status updates like i have requested and when i went to pick it up today, "the repair was done but they didnt submit my warranty claims yet." They tried to charge me 1600 dollars to pick it up today. When ive called and complained during the past 19 days the managers were unwilling to do anything to help or be transparent. Every day it was "itll be done tomorrow or on monday." They dont care that i use my truck for business or that it has both of the car seats for my children in it. When i asked why i would ever buy another ford or use their service again they said thats my choice and they didnt care. Stay far away from these guys. Theyre dishonest and do not care at all about customers. Theyre ruining the ford brand name. More

Spoke with Albert in the Service Dept. when my truck's check engine light came on because it was sputtering when accelerating. Turned out to be 2 cracked spark plugs (recently replaced all when my truck's check engine light came on because it was sputtering when accelerating. Turned out to be 2 cracked spark plugs (recently replaced all plugs and wires by another shop) which they were able to knock out and return my truck to me the same day. More

I have been going here for years and am happy with it but getting so expensive for service. My recent service something is not right with my front brakes. I have already talked to Terry and will be returni getting so expensive for service. My recent service something is not right with my front brakes. I have already talked to Terry and will be returning next week More

I used the quick line and the experience was very good, I was attended to quickly and in an hour the service was done was attended to quickly and in an hour the service was done More

Walking into the "quick lane" service area no one greeted me. Stood there for at least 5 minutes before someone asked "can I help you". I had an appointment for oil change and was there over 2 hours. I was s me. Stood there for at least 5 minutes before someone asked "can I help you". I had an appointment for oil change and was there over 2 hours. I was sent a text saying my car was being taken care of and clearly it was still sitting in front of me. Sent a text that the tech stated another 15-20 minutes, which was really 35. More

Been coming to this dealership for fifteen years. Have purchased several vehicles over the years and endless service calls. Thank you, Jarrett-Gordon ford, It's been great doing business with you. Have purchased several vehicles over the years and endless service calls. Thank you, Jarrett-Gordon ford, It's been great doing business with you. More

Great service. Love the mobile service. Technician very nice and helpful. He went above and beyond. Love the mobile service. Technician very nice and helpful. He went above and beyond. More

I called for same day appointment and when arrived I was greeted with warm welcome and my car was serviced right away. greeted with warm welcome and my car was serviced right away. More

I was very satisfied with Jarrett-Gordon Ford. I know they keep me safe on the road. I went in to get oil changed and the tire checked. The tire had to be replaced for safety issues. I also wen I know they keep me safe on the road. I went in to get oil changed and the tire checked. The tire had to be replaced for safety issues. I also went back the extend my warranty. I dealt with the service dept. and Finance department. More

They treat people with respect and are up front about what you could have troubles with. They are friendly and make you feel like you matter not just a money sign but a person. what you could have troubles with. They are friendly and make you feel like you matter not just a money sign but a person. More