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Jay Buick GMC

Bedford, OH

4.8
133 Reviews
Welcome to Jay Buick GMC, conveniently located on the Bedford Automile, near Broadway Ave on Rockside Rd. As one of the last family owned dealerships in the Greater Cleveland area, Jay Buick GMC has consistently offered the best deals on New Buick Vehicles, New GMC Trucks & Used Cars in Cleveland & the Bedford area for more than 50 years! At Jay Buick GMC, we know our business; we excel at customer service, & we'll continue our tradition of offering you the best new Buick, GMC, & used car deals in Cleveland. Stop by Jay Buick GMC & find out what makes us the preferred Buick GMC Dealership in Cleveland, Parma, & Bedford!
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18800 Rockside Rd

Bedford, OH

44146

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Showing 133 reviews

August 12, 2025

They took care of all of our questions and handled the purchase quickly and thoroughly. More

by bvokurka
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Employees Worked With
Naldo
August 12, 2025

Very welcoming environment nice generous employees. Greeted as soon as you arrive. Tariq was AMAZING no exaggeration! he was really patient with me as I am an older woman who's indecisive and wanted to More

by BARBARA
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tariq
August 11, 2025

The service is always excellent at this dealership. The service members really care about the vehicles they service. They always reset the seat to the position it was in when I released the vehicle i More

by ABARNES6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Mixson
August 10, 2025

Dalton and Melissa were super easy to deal with throughout the transaction. I'd recommend to anyone. More

by ekastelic
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin Walter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Timen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Croom
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Melissa Page, Dalton Perry
August 10, 2025

Go here just for Mike Croom he is always amazing, and never feel forced into anything with him!!! More

by md44123
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Croom
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 09, 2025

Nice experience from beginning to end. They gave us a fair amount for our trade in. More

by jrubino113
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Croom
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alann Sawyer, Arnaldo Valenzuela
August 09, 2025

Told the guys what happened and they went to work. Came out and spoke with me and got me on my way More

by DARLEne
Recommend Dealer
Yes
Employees Worked With
Service
August 09, 2025

PLESEANT EXPERIENCE I HAD THE SALES STAFF EXCEPTIONAL, MRS. NICOLE WENT ABOVE AND BEYOND TO LET US KNOW EVERYTHING ABOUT OUR PURCHASE PROCESS, ABOUT THINGS I DIDN'T QUIT UNDERSTAND SHE PUT MY PURCHASHING More

by jacquelynewhite63
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
MRS NICOLE AT JAY BUICK ROCKSIDE RIAD FACILITY
August 09, 2025

All when well with finding out what the problem was. When the parts come in they’ll call me back for the repair. More

by JLAV69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Timen
4.0
This rating includes all reviews, with more weight given to recent reviews.
August 07, 2025

Dave was exceptional. I had been at the Jay Buick Service Center for an oil change about 3 weeks ago. Following the oil change, the check engine light came on. At first More

by MARIA.SCALI.EDER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Did not work with anyone other in the service department
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