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Jay Buick GMC
Bedford, OH
205 Reviews
Welcome to Jay Buick GMC, conveniently located on the Bedford Automile, near Broadway Ave on Rockside Rd. As one of the last family owned dealerships in the Greater Cleveland area, Jay Buick GMC has consistently offered the best deals on New Buick Vehicles, New GMC Trucks & Used Cars in Cleveland & the Bedford area for more than 50 years! At Jay Buick GMC, we know our business; we excel at customer service, & we'll continue our tradition of offering you the best new Buick, GMC, & used car deals in Cleveland. Stop by Jay Buick GMC & find out what makes us the preferred Buick GMC Dealership in Cleveland, Parma, & Bedford!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 205 reviews
November 21, 2025
Timely, Courteous, professional service. The video is a nice feature to keep the customer informed. The video is a nice feature to keep the customer informed. More
by JGAMBATESE
Verified CustomerEmployees Worked With
November 21, 2025
It don't matter the cost of the vehicle, after is out of the dealer they don't care about it anymore. had really experienced with my ultimate denali they treated like is another particular car.😡😡😡😡 the dealer they don't care about it anymore. had really experienced with my ultimate denali they treated like is another particular car.😡😡😡😡 More
by clevelandfoamandroofing
Employees Worked With
Other Employees :
who ever is in charge of the service department also his boss
November 17, 2025
I’ve always had a good experience at the dealership and they do show good relations. This is my second car I bought there. they do show good relations. This is my second car I bought there. More
by DFSMITH44
November 15, 2025
They are great! We will only go to them for our car’s service. Thank you We will only go to them for our car’s service. Thank you More
by pweissflynn
November 14, 2025
Excellent service department. Knowledgeable and friendly. Saleforce is also knowledgeable and deliver fair deals. Buick is a great car. Knowledgeable and friendly. Saleforce is also knowledgeable and deliver fair deals. Buick is a great car. More
by jim@goodmanrealestate.com
Employees Worked With
November 08, 2025
They were veryFriendly, my service person explained everything. The Waiting room was clean and comfortable everything. The Waiting room was clean and comfortable More
by CANNMCINTYRE
November 08, 2025
Very good workmanship at Jay Buick! Work was done on time and correct – very happy with the results Work was done on time and correct – very happy with the results More
by EAST14100
November 06, 2025
Was easy to make an appointment. Dave is so friendly and professional. Really like the report showing what service was done and what maintenance will be coming due. Dave is so friendly and professional. Really like the report showing what service was done and what maintenance will be coming due. More
by j.soukup
November 03, 2025
Friendly staff and clean waiting room washed my car and it was just an all around great location for an oil change I will go back for sure ! it was just an all around great location for an oil change I will go back for sure ! More
by FIONASMOMMY
Employees Worked With
Sec dept unsure of name
November 02, 2025
So kind, understanding, and patient. Very nice staff and I walked out with my dream car! One of the best dealerships in Ohio! Very nice staff and I walked out with my dream car! One of the best dealerships in Ohio! More
by chauntellejacobs
