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Jay Buick GMC

Bedford, OH

4.7
205 Reviews
Welcome to Jay Buick GMC, conveniently located on the Bedford Automile, near Broadway Ave on Rockside Rd. As one of the last family owned dealerships in the Greater Cleveland area, Jay Buick GMC has consistently offered the best deals on New Buick Vehicles, New GMC Trucks & Used Cars in Cleveland & the Bedford area for more than 50 years! At Jay Buick GMC, we know our business; we excel at customer service, & we'll continue our tradition of offering you the best new Buick, GMC, & used car deals in Cleveland. Stop by Jay Buick GMC & find out what makes us the preferred Buick GMC Dealership in Cleveland, Parma, & Bedford!
Contact Dealership

18800 Rockside Rd

Bedford, OH

44146

Directions

Top Reviewed Employees

Michael Croom at Jay Buick GMC

Michael Croom

Assistant Sales Manager
4.9
This rating includes all reviews, with more weight given to recent reviews.
Mark Timen at Jay Buick GMC

Mark Timen

Operations Manager
4.7
This rating includes all reviews, with more weight given to recent reviews.
Kevin Walter at Jay Buick GMC

Kevin Walter

Marketing Director
4.7
This rating includes all reviews, with more weight given to recent reviews.

Latest Reviews

November 21, 2025

Timely, Courteous, professional service. The video is a nice feature to keep the customer informed. More
by JGAMBATESE Verified Customer

Employees Worked With

Mark Timen
5.0
This rating includes all reviews, with more weight given to recent reviews.

November 21, 2025

It don't matter the cost of the vehicle, after is out of the dealer they don't care about it anymore. had really experienced with my ultimate denali they treated like is another particular car.😡😡😡😡 More
by clevelandfoamandroofing Verified Customer

Employees Worked With

Kevin Walter
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Timen
1.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Croom
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : who ever is in charge of the service department also his boss

November 17, 2025

I’ve always had a good experience at the dealership and they do show good relations. This is my second car I bought there. More
by DFSMITH44 Verified Customer

Employees Worked With

Kevin Walter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Croom
5.0
This rating includes all reviews, with more weight given to recent reviews.

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Photos

Jay Buick GMC, Bedford, OH, 44146