Jay Wolfe Acura

What a trip! Service writter tried to charge me for free service? When I asked about it, she turned into a SNOT! Found oil on my chassis, steering wheel, and drivers seat from my oil change, I guess from a service? When I asked about it, she turned into a SNOT! Found oil on my chassis, steering wheel, and drivers seat from my oil change, I guess from a sloppy lube tech? Called my salesman and he was no help? Service Mgr. did help me with a refund. I think the service dept. here is very marginal. Buyer beware! If you want to ruin your day, please start it out here with this bunch! More

Danny was great to work with! He made the experience very easy and seamless. He even delivered our new vehicle to our home, which was great with our business schedule. very easy and seamless. He even delivered our new vehicle to our home, which was great with our business schedule. More

Had a problem with a service visit to repair my Acura that purchased at Jay Wolfe Acura. Found out that the certified pre-owned warranty doesn't cover as much at the salespeople say they do. And to bea that purchased at Jay Wolfe Acura. Found out that the certified pre-owned warranty doesn't cover as much at the salespeople say they do. And to beat all, we purchased the extended warranty after being told that if we didn't we would have to pay a MUCH higher percentage rate. Come to find out that is pretty much illegal - not cool. However, the service manager told me that our repair wasn't covered by the extended warranty either. Funny to hear that after being told differently by the finance person that the warranty covered "everything." Should have read the small print on what was covered with the warranty at the time of purchase you say? Too bad the finance person said "you will be mailed a coverage booklet in the mail." Not cool - thanks for xxxxxx me for the extended warranty Jeff Johnson. More

I see some old reviews that say bad things, but I'd just like to say how much I like the staff at Jay Wolfe. I've heard nothing but good things about them in the last 3 years that I've owned my TL, nor have like to say how much I like the staff at Jay Wolfe. I've heard nothing but good things about them in the last 3 years that I've owned my TL, nor have I had any problems with them whatsoever. Many times over they've helped me on costs or done non-warranty work for free. They're very knowledgeable and I trust them with my car all the time. More

They steal out of the vehicles that are taken there for body work and service. body work and service. More

Salesperson lied to me about the order time. The car did not arrive until a full two weeks after I was told it would be in. I missed a vacation a had planned because of it. Finance department was very pus not arrive until a full two weeks after I was told it would be in. I missed a vacation a had planned because of it. Finance department was very pushy and tried to charge me a higher interest rate. Quickly changed their story when I threatened to get my own loan. I love the car though. More

These snout nosed baboons will lie to you to get you to drive down to their store. The old bait and switch routine is alive and well here! Get everything in writing and watch your wallet. drive down to their store. The old bait and switch routine is alive and well here! Get everything in writing and watch your wallet. More