Jay Wolfe Toyota of West County

Sad employees Different experience, this time. I had to come back after my 5000 miles service due to a noise in one of my tires. ( It turned out to just be a hub Different experience, this time. I had to come back after my 5000 miles service due to a noise in one of my tires. ( It turned out to just be a hub cap that wasn't put on properly when they did the tire rotation). I explained the sounds to the service person and he didn't seem connected. No smile, no personal attention. (interpersonal skills). He told me to go in the waiting area and he would come and get me when they were finished. After they were finished, I started to talk to the rep next to him and then my service rep seemed to lighten up and become more friendly. Maybe an off day? More

servicw experience 1st time to take advantage of Bistro while waiting.. nice additional service req outlined with est costs, will look for 2nd opinion due to cost and a 1st time to take advantage of Bistro while waiting.. nice additional service req outlined with est costs, will look for 2nd opinion due to cost and age of vehicle More

Great people all around Had a great experience the staff was friendly and knowledgeable. My salesman Steve worked very hard to get the deal done. He had the ability to close Had a great experience the staff was friendly and knowledgeable. My salesman Steve worked very hard to get the deal done. He had the ability to close while being not overly aggressive....thanks More

came here over the south county branch Aaron was really helpful. I choose this dealer over the south county one. The service center in south county seems questionable. It looked like the Aaron was really helpful. I choose this dealer over the south county one. The service center in south county seems questionable. It looked like they didn't even rotate my tires when I went there. The people at jay Wolfe seem to be more focused. More

Nice salesmen Eric Poe was able to find the car that I wanted and delivered to the dealership. Eric was very helpful and did everything he said he would. It was the Eric Poe was able to find the car that I wanted and delivered to the dealership. Eric was very helpful and did everything he said he would. It was the best car buying experience I have had. More

Brandon Pocost Brandon is very friendly and understood what I was saying was wrong with my car. He made sure it was fixed correctly and returned in a timely manor. Brandon is very friendly and understood what I was saying was wrong with my car. He made sure it was fixed correctly and returned in a timely manor. I really like the Bistro and lounge when I have to wait for my vehicle. I will be back in a few months for a warm cookie and an oil change and inspection. More

We LOVE Jay Wolfe We love the service at Jay Wolfe! Most importantly, we love the way that Mark Hurt treats us. We get both our Toyota vehicles taken care of there and We love the service at Jay Wolfe! Most importantly, we love the way that Mark Hurt treats us. We get both our Toyota vehicles taken care of there and trust Mark explicitly! He has always been so wonderful and makes sure to clarify service needs each and every appointment. More

Great Service Mat always looks out for me and my car, not only making sure that I keep up on regular service but keeping an eye on future needs. Mat always looks out for me and my car, not only making sure that I keep up on regular service but keeping an eye on future needs. More

Disappointed Miss my regular service employee Rob. He knew me and I did not have to answer the basic questions. Always greeted me with a smile. Brandon was good Miss my regular service employee Rob. He knew me and I did not have to answer the basic questions. Always greeted me with a smile. Brandon was good but realized how much I will miss Rob when Brandon asked my name. I have been coming there since 2005. High suggestion for text messages is to not make them before noon on a Sunday. 0740 is too early More

Great Awesome friendly timely service. Bistro and environment top notch. My service director was extremely knowledgibke. Dick herberger came out and greeted Awesome friendly timely service. Bistro and environment top notch. My service director was extremely knowledgibke. Dick herberger came out and greeted me personally. Will come back More