Back

Jeep Chrysler Dodge RAM of Ontario

Ontario, CA

4.6
436 Reviews

1202 Auto Center Dr

Ontario, CA

91761

Directions

By Type

436 Reviews of Jeep Chrysler Dodge RAM of Ontario

May 06, 2023

Engine replaced because of a bad lifter but they didn’t replace belts & hoses nor offer the option! At less than 4k miles engine burning oil,Fontana dodge replaced part at no cost!.Less than 10k miles ,eng More

by Checkrock55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dale Sponseller
May 08, 2023 -

Jeep Chrysler Dodge RAM of Ontario responded

We're discouraged to read that you had engine issues after it was replaced and you're dissatisfied with the resolution provided by our team. We understand you took your vehicle to another dealership, but should you like to discuss any of this further, please feel free to contact me. Regards, Kirk Irvine Service Director Kirk@jcdofontario.com

May 03, 2023

Service department is top tier. I did not purchase from this dealership but they still take care of me like I did. For lube changes they are quick and schedule things just right. I More

by Charging Em
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carl
May 05, 2023 -

Jeep Chrysler Dodge RAM of Ontario responded

We're so glad to hear your visit went smoothly! We look forward to delivering another 5-star visit next time! Don't hesitate to reach out if there's anything else we can assist with - you're family! Regards, Chris Howard General Sales Manager chris@jcdontario.com

May 03, 2023

They were not the typical pushy sales staff. They were kind and walked me thru the lease process as this was my first lease. Fred was amazing and guided me the entire process More

by janiceormiston
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Fred Ramirez, Brandon Goodermont, Jason Keene
May 05, 2023 -

Jeep Chrysler Dodge RAM of Ontario responded

Thank you for sharing your experience, Janice. We're proud of Fred & our team for ensuring a 5-star shopping visit. Congratulations on your new Jeep and welcome to the family! Regards, Chris Howard General Sales Manager chris@jcdontario.com

May 03, 2023

JCDR of Ontario made buying my new Jeep a fun and friendly experience. I would recommend them to my friends and family. More

by Damnmad62
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Saad
May 05, 2023 -

Jeep Chrysler Dodge RAM of Ontario responded

Thank you for choosing us, Damnmad62! It's a team effort here & we're thrilled we delivered the quality shopping experience you were looking for! Congratulations on your new Jeep and welcome to the family! Regards, Chris Howard General Sales Manager chris@jcdontario.com

April 17, 2023

They respond quickly in their web page and for when making an appointment through it. Was an easy and fast process. More

by Jass
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andy
Apr 18, 2023 -

Jeep Chrysler Dodge RAM of Ontario responded

Thank you, Marsha! It's a team effort here and we're thrilled you enjoyed your visit. We look forward to delivering a 5-star experience next time! Regards, Chris Howard General Sales Manager chris@jcdontario.com

April 02, 2023

Great customer service very helpful they were able to get the job done fairly quickly More

by ramosm909
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean
Apr 03, 2023 -

Jeep Chrysler Dodge RAM of Ontario responded

We're happy that your experience with us went seamlessly, Ramos! We look forward to working with you again! Regards, Chris Howard General Sales Manager chris@jcdontario.com

March 22, 2023

Was fast and courteous very professional much appreciated it also comfy coffee water all was awesome More

by debacaj
Recommend Dealer
Yes
Employees Worked With
Freddy Arvayo, Russel Folden, Brandon Goodermont, Jason Keene, Oscar Arreola, Victor Reyes, Jake Hoban
Mar 24, 2023 -

Jeep Chrysler Dodge RAM of Ontario responded

It's great to see your visit was nothing short of 5-stars! Thank you for choosing us! Regards, Chris Howard General Sales Manager chris@jcdontario.com

March 20, 2023

All I can say is I truly appreciate, the help of the employes who work in the sales department. David Saad, Freddy, Jason Keene and Cristian Martinez. They have the Most Honest, transparent and amazing More

by Keanu Valverde
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Saad, Freddy Arvayo, Russel Folden, Brandon Goodermont, Jason Keene, Oscar Arreola, Victor Reyes, Jake Hoban
Mar 21, 2023 -

Jeep Chrysler Dodge RAM of Ontario responded

Thank you for choosing us, Keanu! It's a team effort here & we're thrilled we delivered the quality shopping experience you were looking for! Congratulations on your new Jeep and welcome to the family! Regards, Chris Howard General Sales Manager chris@jcdontario.com

March 14, 2023

The team was very professional. Especially David Saad. Straight and to the point and not having a lot of the common tactics you see from typical dealers. Overtired was a very More

by John Schafer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Saad, Jason Keene
Mar 15, 2023 -

Jeep Chrysler Dodge RAM of Ontario responded

We're so glad to hear your visit went smoothly overall, John! We look forward to delivering a 5-star visit next time! Welcome to the family! Regards, Chris Howard General Sales Manager chris@jcdontario.com

March 13, 2023

They are the worst took six weeks to fix car and got it back next day the problem started again. They refused to back their work!! Do not go there!!! Beware ! I’m sure they will comment something nice but More

by Tiredofthescam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dale, Brandon, Kirk !!!
Mar 13, 2023 -

Jeep Chrysler Dodge RAM of Ontario responded

We're discouraged to see that this vehicle issue persists and you've been unhappy with a lack of a resolution. I would like to learn more about this and see what we can do to get this resolved once and for all so you can enjoy driving your vehicle. Please contact me at your earliest convenience. I hope to hear from you. Regards, Kirk Irvine Service Director Kirk@jcdofontario.com

Mar 13, 2023 -

Tiredofthescam responded

You’ve been contacted and weren’t willing to come to a reasonable viable solution. So stop faking concern on this platform. I hope no one falls for this !!! You all are scammers!

...
7
...