Jeff Belzer's Lakeville

Took the time to explain things to me. Answered my questions made sure they were trying to get you out in a timely matter Answered my questions made sure they were trying to get you out in a timely matter More

Excellent the service is very good i like what the guys have served me and my wife thanks. have served me and my wife thanks. More

Easy to work with. Not pushy except for the extended warranty. So far enjoying the new car or truck Not pushy except for the extended warranty. So far enjoying the new car or truck More

Good service without too much pressure. Good description of car details as well as the paperwork process Good description of car details as well as the paperwork process More

I had a horrible experience purchasing a new truck from Jeff Belzer Chevrolet. I paid cash for the truck, yet they performed a hard credit card check on me when they fully understood that I was not seeking Jeff Belzer Chevrolet. I paid cash for the truck, yet they performed a hard credit card check on me when they fully understood that I was not seeking any form of financing or loan from them. This has had a detrimental effect on my credit score, affecting it at a critical time when I am shopping for a new home. At no point was I applying for any form of credit with Jeff Belzer. On January 21st, 2026 I purchased a 2026 Chevrolet Silverado 3500 LT from Jeff Belzer Todd Chevrolet, Inc. in Lakeville, MN. I paid cash for the entire purchase price including tax, title, and licensing fees of the truck by writing a personal check. I originally worked with the salesperson John Majchrzak who was fantastic to work with but was handed off to an array of different salespeople through the ridiculously long several hours purchasing process and eventually landing with Jim McMahon. After test driving the truck with John, I stated that I would like to purchase the truck. I asked if they would accept a personal check or if I needed to go get a cashier’s check from my bank. John informed me that a personal check was all that was needed. He then began the paperwork process and had me wait for some time at his desk. Over the next couple of hours I was shuffled from one desk or waiting room to another and from one salesperson to another trying to upsell me on a million different things from accessories to warranties. I was very clear that I did not want to purchase anything additional and was paying in cash for the truck. Eventually I was handed off to Jim McMahon, the finance manager. I explained that I was paying cash for the truck and not financing the truck. Jim stated that he knew that, but that he still needed me to fill out a long list of paperwork as if I was financing through them. Several times through the process I reminded him that I was paying cash. At one point in the process, Jim handed me the credit check form. I again explained that I was paying cash and asked why they would need to check my credit score. Jim stated it was their standard process even when someone is paying cash. We discussed this for several minutes as this did not make sense to me, but eventually I signed the document. I understood this check to be a soft hit on my credit score after my discussion with Jim. At no point did he correct this or explain that it would be a hard hit. I also offered several times to return with a cashier’s check if they were concerned about the fact that it was a personal check. Jim stated that it was not necessary. I handed Jim a personal check for $64,230.94 and we completed the rest of the paperwork. A couple of weeks later, when I saw my credit score drop 30 points from Excellent, which it has been at for over 20 years, to Very Good because of Jeff Belzer’s hard inquiry, I contacted Jim to voice my complaints and asked him to correct the issue. Jim left me a voicemail on 2/17/26 stating that there was nothing that he could do. Through my conversations with Jim after the fact, it became very clear that even though he was a finance manager, he had no idea what the difference was between a soft credit score hit and a hard credit score hit. This lack of understanding of the basic premises of his job has had a dramatic effect on my credit score at a critical home buying time for me. Again, Jeff Belzer’s performed a hard credit hit on me when they fully understood that I was in no way seeking financing from their organization. More

The employee were all very professional. No pushy or intense sales strategies. They worked with us to make sure we were comfortable with all aspects of the process. No pushy or intense sales strategies. They worked with us to make sure we were comfortable with all aspects of the process. More

The salesman did an excellent job and also your dealership helped when my daughter refused the car dealership helped when my daughter refused the car More