Jeff D'Ambrosio Auto Group
Downingtown, PA
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2,523 Reviews of Jeff D'Ambrosio Auto Group
$1000 FOR A GPS THAT DOES NOT WORK I bought a VW jetta with navigation which cost an extra $800.00. It was outdated when purchased. I spoke with the service department who told me the I bought a VW jetta with navigation which cost an extra $800.00. It was outdated when purchased. I spoke with the service department who told me they could install an update. When I decided to bring the car in for the update, I was told that I needed to order it from HERE and install it myself even though the car was still under warranty. They should have been honest from the beginning. It was a waste of my time and also misleading. Do not make promises to customers that you do not intend to keep. This is the second time I brought the car in for a problem and the second time they did not want to correct the problem. The last time it was the seat belt alarm staying on. I was told that it was because my purse was on the passenger seat. That was also misinformation. I had to argue to get that repaired. More
Our wonderful Salesman Milton My husband and I were in need of a new car. My husband was looking toward a Subaru, I wanted another 4x4 . This was our 4th purchase from Jeff, so t My husband and I were in need of a new car. My husband was looking toward a Subaru, I wanted another 4x4 . This was our 4th purchase from Jeff, so that says a lot to begin with. I was trading in a 2010 Liberty which gave us a lot of trouble, but was willing to put my hands and heart into 1 last Jeep. t took a lot to convince my husband otherwise. I asked the 1st person who greeted us that I want a sales person who knew their Jeep Renegades. We got a wonderful person named Milt, who does know his stuff. We did our homework so we knew just what we wanted and could afford. Thanks to Milt we got a better Jeep for our money. We were going to finance it with FMFCU but they even went out of their way to get us a even better interest rate, and they did. Also my husband takes excellent care of our cars so Milt even got a mechanic to go over engine and oil setup. Needless to say Milt made my husband give Jeep another try. Thank you all from Paul & Susan Kelly. Milt you are a wonderful sales person and human being. Happy Holidays. More
New Lancer I worked with Bob in sales who was awesome. He made the entire process quick and painless from start to finish. Everyone was very friendly and helpful I worked with Bob in sales who was awesome. He made the entire process quick and painless from start to finish. Everyone was very friendly and helpful!i More
You did it again I have just complete purchasing my 3rd vehicle from D'Ambrosio of Downingtown. Each time I have dealt with Dave Baldwin. Dave went out of his way to I have just complete purchasing my 3rd vehicle from D'Ambrosio of Downingtown. Each time I have dealt with Dave Baldwin. Dave went out of his way to show how here cared about a customer's feelings. He pointed out deals and programs offered, but when I explained was I was looking for, he immediately began to find the vehicle I was looking for. Later the day he contacted me stating he located a number of vehicles meeting my requirements. We quickly came to a decision and before I knew it the vehicle was here. Anytime someone I know is looking for a vehicle I direct them to Dave. He is passionate about his work and will do whatever it takes to satisfy the customer. Dave treats all of his customers as though they were one of his family. I know the next time I need a vehicle, I will be calling Dave. Thank you Dave and all the members of Jeff D'Ambrosio who truly believe the customer comes first. More
Lease new vehicle Excellent customer service. Made leasing a vehicle easy and a fun experience. They listen to what you want and make it happen. Great overall experien Excellent customer service. Made leasing a vehicle easy and a fun experience. They listen to what you want and make it happen. Great overall experience and highly recommend this dealership. More
Nick Capparelli made our used car buy a great experience! Nick was wonderful to work with during our recent purchase of a used vehicle from Jeff D'Ambrosio. He bent over backwards to make our experience a pos Nick was wonderful to work with during our recent purchase of a used vehicle from Jeff D'Ambrosio. He bent over backwards to make our experience a positive one and we are very happy with our purchase. Jack, the manager of the used sales department, was also excellent and very reasonable and pleasant to work with, and together they made the experience better than expected. I highly recommend working with both of them! More
Thank you Love my new SUV!! This started off not so good. I went in to see one person and ended up with another person. The second person did not seem to do his Love my new SUV!! This started off not so good. I went in to see one person and ended up with another person. The second person did not seem to do his job I waited about 3 weeks and I ended with Richy and took my SUV home that day. He took approximately 2.5 hours. This situation turned around very quickly. This ended up to be a good experience! More
Dave is a top notch guy ! We just purchased our 4th Jeep from D'Ambrosio's dealership with the help and great expertise of Dave Baldwin. Our experiences there have been nothin We just purchased our 4th Jeep from D'Ambrosio's dealership with the help and great expertise of Dave Baldwin. Our experiences there have been nothing but good!! Dave has gone above and beyond to get us the perfect car....we love it!! I will recommend Dave and D'Ambrosios' to all my friends !! Barb & Don Myer More
Great selection great sales team and excellent service My experience with Bob was great. Great selection of used Jeeps which was exactly what I was looking for. They have their best price up front but are My experience with Bob was great. Great selection of used Jeeps which was exactly what I was looking for. They have their best price up front but are still willing to go the extra mile to make you happy. More
New Car Dave Balwin is such a asset to Jeff D'Ambrosio of Downingtown. We have purchased a truck, least a Volkswagen and now least a Jeep with Dave Baldwin. Dave Balwin is such a asset to Jeff D'Ambrosio of Downingtown. We have purchased a truck, least a Volkswagen and now least a Jeep with Dave Baldwin. This guy is number one in our books. If ever we are looking for a certain car I know Dave will go through hoops to find just what you want. Dave treats us like we're family and is the most honest guy out there. When friends or family members are looking for a car I know just the guy! We love Dave and would NEVER go to anyone else! More