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Jeff D'Ambrosio Auto Group
Downingtown, PA
2,522 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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2,522 Reviews of Jeff D'Ambrosio Auto Group
October 03, 2015
Great Experience I went to Jeff for my first truck. They hooked me up with a great used dodge dakota. service was excellent and i would recommend them to anyone search I went to Jeff for my first truck. They hooked me up with a great used dodge dakota. service was excellent and i would recommend them to anyone searching for a used or new car. More
by Austin
Employees Worked With
Diego Lamar, Diego Lamar
Helpful October 03, 2015
Professional, responsive, consultative approach to selling I have dealt with Dave Baldwin a few times and I really appreciate his approach. He is a hard working professional, honest, responsive sales person. I have dealt with Dave Baldwin a few times and I really appreciate his approach. He is a hard working professional, honest, responsive sales person. He is very patient and never presses for a deal just to sell a car. Although he is very busy he always finds the time to call or sit and discuss without making you feel rushed. I will return to Dave for future car needs. I also will say the Jeff D'Ambrosio service department is the best I have ever dealt with. The people Jeff selects to work for him and the number that are available to help customers is smart business. For both Dave and the service group it is obvious they want long term customers who come back. Bob More
by steelman
Employees Worked With
Dave Baldwin
October 03, 2015
Amazing Service! Went to Jeff D'Ambrosio to get out of a lease and into a brand new car. We dealt with David and he was amazing! Patient, kind and understanding of all Went to Jeff D'Ambrosio to get out of a lease and into a brand new car. We dealt with David and he was amazing! Patient, kind and understanding of all of my needs! More
by Apiasecki
Employees Worked With
David Williams
October 03, 2015
Lies, Lies, Lies I spoke to two salespeople here about an ML320 they had for sale. I was told it was going in to get some minor work done and they would call me when i I spoke to two salespeople here about an ML320 they had for sale. I was told it was going in to get some minor work done and they would call me when it was ready to look at. They told me it would probably be Monday when it was ready. It took an entire week longer than they had originally estimated till the car was ready so I made plans to go down to look at it. I called Eric, the salesperson I had been working with on Thursday to make sure the car was still there and tell him I was heading down to look at it. I live almost two hours away from the dealership. He told me it was all ready for me. About a half hour before I was to the dealership, I called to let him know I was half an hour away. He said great and would see me soon. He called me back within several minutes and said that a mechanic from the dealership was driving it home as we spoke and it would not be there for me to look at. He said that they had to replace something and needed to drive it 70 miles to reset it, which I don't believe for a second. I told him I had drove over an hour already and wanted to look at. He basically told me tough xxxx, didn't offer a single apology and was very ignorant about the whole thing. I called the salesperson who had originally spoken to me, I believe he might have been a sales manager and left a message for him to call me back. He called me back an hour later and said he was sorry that this happened but that the car had sold. So I now have two completely different stories about what happened and I really don't believe either one. The car is still for sale on Autotrader but obviously has some kind of issues or something that they did not want to admit to. So I was lied to numerous times, drove 2 1/2 hours for nothing and was treated very poorly. They said they would call me back which of course they never did. I would stay far, far away from this dealership and the lying, ignorant salespeople they employ, especially Eric at the Malvern dealership! More
by Sarahd
October 01, 2015
Best Experience This was my first time trading in/purchasing a new car through a dealership on my own, and Dave couldn't have been more helpful. The entire experienc This was my first time trading in/purchasing a new car through a dealership on my own, and Dave couldn't have been more helpful. The entire experience was very easy and straight forward. I went in knowing almost exactly what I wanted, so Dave made sure I understood every step of the process and that I was comfortable with everything involved. Not only was it an excellent experience, but now that I've got my MINI home, I still feel no hesitation to call Dave at any time with questions or concerns that might arise. More
by nic7x
Employees Worked With
Dave Baldwin
October 01, 2015
Another Great Experience Went to D'ambrosia again to buy a new car. Worked with Thomas Brown who provided great customer service and provided with me all the information I nee Went to D'ambrosia again to buy a new car. Worked with Thomas Brown who provided great customer service and provided with me all the information I needed for buying a new car. Tom moved at the pace I wanted for buying (not pushy on the sale). Would 100% recommend anyone in the car market to go check out Jeff D's dealership. All sales guys are very down to earth & easy to work with. Thanks Tom for moving quick with me & I look forward to returning to them for future business! More
by JohnFulginiti
Employees Worked With
Thomas Brown , Tom Brown
September 30, 2015
"great experience!" Just bought an Audi and the whole experience was amazing! Diego Lamar, the sales person was very professional and I never once felt pressured to purc Just bought an Audi and the whole experience was amazing! Diego Lamar, the sales person was very professional and I never once felt pressured to purchase the car. I drove up to this dealership from the cape may county area and would definitely do it again. Over all experience was awesome from Test driving the car to sign the papers. Great job! More
by babs4025
Employees Worked With
Diego Lamar, Diego Lamar
September 30, 2015
Amazing Service My experience with Bob Whelan was phenomenal. He took such good care of me and put me in a great car at a great price! Couldn't have been happier. I'd My experience with Bob Whelan was phenomenal. He took such good care of me and put me in a great car at a great price! Couldn't have been happier. I'd recommend Bob and D'Ambrosio Auto Group to everyone. They're the BEST!! More
by Nls2195
Employees Worked With
Bob Whelan
September 29, 2015
Fantastic! Amazing experience. I told my salesperson exactly what I wanted and he made it happen! Now I'm loving my new Outlander Sport!! Joe Lombardi and Bob Wh Amazing experience. I told my salesperson exactly what I wanted and he made it happen! Now I'm loving my new Outlander Sport!! Joe Lombardi and Bob Whelan were great!! More
by APat649
Employees Worked With
Joe Lombardi , Bob Whelan, Joe Lombardi
September 29, 2015
Best experience so far Ryan was a great salesman. He did everything he could to help me get into a new car and I love it. I would recommend him to anyone. Ryan was a great salesman. He did everything he could to help me get into a new car and I love it. I would recommend him to anyone. More
by Tori10
Employees Worked With
Ryan Morrison , Ryan Morrison
