Read Reviews Jeff Wyler Fairfield Cadillac Kia Nissan

Jeff Wyler Fairfield Cadillac Kia Nissan

Jeff Wyler Fairfield Cadillac Kia Nissan

5815 Dixie Hwy
Fairfield, Ohio 45014


(513) 682-2500

Manufacturers: Cadillac, Kia, Nissan

Write a ReviewWrite a Review

  • Customer Service:

    5.0
  • Quality of Work:

    5.0
  • Friendliness:

    5.0
  • Overall Experience:

    4.9
  • Pricing:

    4.8

24-Month Rating

based on 287 reviews

4.9

4.9 out of 5

650 lifetime reviews

Jeff Wyler Fairfield Cadillac Kia Nissan

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Certified: Jeff Wyler Fairfield Cadillac Kia Nissan

This dealership is a DealerRater® Certified Dealer and is committed to providing quality customer service.


As a Certified Dealer, Jeff Wyler Fairfield Cadillac Kia Nissan has the opportunity to contact reviewers that had unsatisfactory experiences at their dealership. Contact may be made privately, without giving out anyone's email address, through the DealerRater Message Panel with the goal to resolve any issues the reviewer experienced. Reviews will automatically post after the two week reconciliation period has ended.

About Jeff Wyler Fairfield Cadillac Kia Nissan

As a full service new and used Cincinnati Cadillac, Kia, and Nissan dealer, our mission is to continuously exceed the expectations of our customers and associates in Ohio. Our goal is to be the benchmark for excellence in every aspect of our business. Jeff Wyler Fairfield Cadillac Kia Nissan is dedicated to:

1) delivering exceptional service & value
2) promoting personal & professional growth
3) fostering teamwork & associate involvement
4) demanding the highest ethical standards from ourselves

Our commitment to this mission makes Jeff Wyler Fairfield Cadillac Kia Nissan a place where people want to work and do business.

Our Location

Sales/Showroom

Monday: 10:00 AM - 8:00 PM

Tuesday: 10:00 AM - 8:00 PM

Wednesday: 10:00 AM - 8:00 PM

Thursday: 10:00 AM - 8:00 PM

Friday: 10:00 AM - 7:30 PM

Saturday: 10:00 AM - 7:30 PM

Sunday: Closed


Service

Monday: 7:30 AM - 6:00 PM

Tuesday: 7:30 AM - 6:00 PM

Wednesday: 7:30 AM - 7:00 PM

Thursday: 7:30 AM - 6:00 PM

Friday: 7:30 AM - 6:00 PM

Saturday: Closed

Sunday: Closed


Parts

Monday: 7:30 AM - 5:30 PM

Tuesday: 7:30 AM - 5:30 PM

Wednesday: 7:30 AM - 5:30 PM

Thursday: 7:30 AM - 5:30 PM

Friday: 7:30 AM - 5:30 PM

Saturday: Closed

Sunday: Closed


Our Amenities

Wyler Rewards Program Free Coffee
Free Car Washes at any Jeff Wyler location Free WiFi
Lounge with Cable TV

bising
6/17/2013 3:23:08 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
John  ReedJohn Reed
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Jeff Wyler Fairfield Cadillac Kia Nissan:

I met John R. Reed, Jr. on Sunday, May 26, 2013. My son and I visited Jeff Wyler Cadillac Fairfield to identify the Cadillac I would buy to replace my 2004 Cadillac SLS. I intended to trade the SLS in to purchase the new car. John Reed greeted us and spent over an hour showing us a variety of 2013 Cadillacs, answering our questions, and giving us information. He litterally ran to get information for us. He was very effective. In the next few days, I visited several other dealers and got their input. I decided I would buy a Cadillac CTS Performance with All Wheel Drive and Red color. On Monday May 28 and Tuesday May 29, I asked a number of Cadillac dealers, including Jeff Wyler, for their best offer. I received an offer from each. I dealt with John Reed at Jeff Wyler. After some discussion, I concluded that the price John Reed gave me was somewhat lower than the others. We made a deal. It turned out that Jeff Wyler did not have the exact car I wanted, so it would be obtained from another dealer. This would prevent the actual sale until Thursday, May 30. I had very limited time that day but John took me through the paperwork. I paid for the CTS and John explained some of its features. He strongly suggested that I return so that he could give me a fuller understanding of my new CTS. I did this and John spent another hour teaching me. In all my dealing with John he has been very knowledgeable, pleasant, and helpful. I have a new friend.

Powell McHenry

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Quang
6/17/2013 11:42:02 AM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Arif Simid
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Jeff Wyler Fairfield Cadillac Kia Nissan:

I had a very positive buying experience of a new Nissan, my salesman was very helpful in getting the best car for my needs and at a price I can afford

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GRA123
6/14/2013 10:03:32 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Selwyn BrownSelwyn Brown
Harold McPeekHarold McPeek
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Jeff Wyler Fairfield Cadillac Kia Nissan:

I was recommended to shop this dealership by my father and specifically to ask for Mr. Mcpeek. Now I know why.
I have NEVER experienced such service when purchasing a vehicle!! Mr Mcpeek was very professional and personable!
The process was seamless and not a bit intimidating (not like other dealers in my past experience) He listen to my needs and
and totally delivered!! I am going to recommend everyone I know that is in the market of buying a car to look up Mr Mcpeek and
Jeff Wyler Nissan Cadillac Kia

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MarkKile
6/14/2013 8:45:43 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Harold McPeekHarold McPeek
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Jeff Wyler Fairfield Cadillac Kia Nissan:

Harold was easy to deal with, took as much time as needed to answer questions, no pressure to "buy today". Very thorough in explaining the various features of the car and how to use them and was able to demonstrate all of those features.

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biminigal
6/13/2013 5:30:25 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Harold McPeekHarold McPeek
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Jeff Wyler Fairfield Cadillac Kia Nissan:

Harold Meek is the best car salesman I've ever had the pleasure of working with. He is the genuine deal. I no longer fear purchasing a new car because I can always go and see him. He made my life so much easier by helping me learn the features of my new SRX. Thanks Harold!

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vickilrose
6/11/2013 1:02:29 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Harold McPeekHarold McPeek
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Jeff Wyler Fairfield Cadillac Kia Nissan:

This is my first Nissan and my first experience with a Jeff Wyler dealership, but probably won't be my last. Harold McPeek was great to work with and went out of his way to help me from the moment he knew I was looking for a new car. He made sure the entire process was easy and convenient for me and that I ended up with exactly what I wanted. He actually spent more time with me after the sale than before. He not only demonstrated all of the cool features of my new Juke, he also gave me a tour of the dealership and service department and introduced me to people I may need to know later. I would definitely recommend him to anyone looking to buy a new car.

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m8kedean441
6/10/2013 8:26:02 AM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Dakota  MinchDakota Minch
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Jeff Wyler Fairfield Cadillac Kia Nissan:

Great buying experience,friendly staff who went out of their way to make sure my wife and I were satisfied with our purchase. We certainly recommend referring anyone to dakota who is looking for a vehicle.

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nanah61
6/8/2013 7:49:11 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Duke HilsercopDuke Hilsercop
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Jeff Wyler Fairfield Cadillac Kia Nissan:

I had a very good experience today at Jeff Wyler Fairfield Kia. Duke did a great job at getting me everything I ask for and was very pleasant. I have been doing business with them for several years and today I bought a Kia Soul 2013. This is my 3rd Kia purchase and I'm very pleased with the treatment I received from Duke and will continue to do my business with him in the future. He done a great job at teaching me how to use all the new features that I didn't have with my Spectra, and it is awesome. Thank you very much Duke, I look forward to talking with you again. Nancy Hoskins

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happyinmyxts
6/5/2013 12:39:30 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
John  ReedJohn Reed
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    4
  • Overall Score:

    4.8

My Review Of Jeff Wyler Fairfield Cadillac Kia Nissan:

I was just out to test drive a CTS, a car I have always admired. I am so thankful I was led to Jeff Wyler Cadillac in fairfield where I met John Reed. He is not only a wonderful sales person, but I feel as though I have truly made a friend. He let me make my own decisions in private with my husband, and used my decisions to find me my perfect Cadillac. When I purchased my XTS, he made me feel special, he gave me undivided attention showing me every detail on my car. When I left with my XTS I didn't just drive home to figure it out by myself. I new what to do and I also felt like I joined a family of people who care about my needs and my new car almost as much as I do, haha! If you are looking for true customer service I recommend visiting John Reed at Jeff Wyler Cadillac Fairfield Ohio.

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meon40
6/4/2013 8:32:00 AM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
John  ReedJohn Reed
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Jeff Wyler Fairfield Cadillac Kia Nissan:

Buying a new car can be very stressful. John made the experience fun, delightful and a joy. From the time he introduced himself to me until the time I drove off in my new Nissan, I never once thought that I was being pressured into a purchase or that my time spent at the dealership was being hurried. I was treated like a queen. He even introduced me to the service department, so that I would know faces and names for my future service needs. Thanks so much John for a great experience.

Marion

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