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Jeff Wyler Superior Kia

Cincinnati, OH

2.9
295 Reviews

260 W Mitchell Ave

Cincinnati, OH

45232

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Showing 295 reviews

August 20, 2022

I ordered a K5 GT through the dealership and was told that since I was ordering it, there would be no ridiculous "market adjustment rate" or any other added charges. I was told that I would get the More

by Stone Michaels
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
No comment
August 12, 2022

I found my sales agent, Derrick to be helpful, courteous and knowledgeable but very likeable too. Jeff Wyler Superior KIA beat any other price I could find for the Soul we wanted. That's why I fought I-71 More

by Soulmate6491
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derrick Skinkle
July 21, 2022

It is impossible to get service, even when the car is under warranty. I tried for over two weeks to get through to the service department on their website and chat functions. Never even got a return call More

by infinityrj
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Clark Meyer
July 16, 2022

Chris was always helpful and happy to explain me everything...i bought my car in just 4 hours More

by tellobernardo87
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Myatt
July 01, 2022

DO NOT, I repeat, DO NOT waste any of your time at this dealership. The failures and inadequacies of the management are not worth my time to list‼ JUST TRUST ME that my extended dealings and attempts to More

by peg.nana25
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Thomas Bailey, Gerald Greene, Anthony Ulmer
May 10, 2022

Buckle up, this is in depth. Went in to purchase a brand new Sorento that I saw on their website. It had not been delivered but the salesman, Eddie, said it was on its way and we More

by rkrenfrow
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Eddie Williams
April 05, 2022

They do not care about your time. They will also try to scam you. Marked the price on a trade in down $1,000 and when I brought up it needed fixing, they took over two hours to refill More

by spkane31
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tim Bergmann, Jason Mersch, Chris Myatt
February 24, 2022

SCAM ALERT - This loaction has bunch of people who can lie to you day in and out. I placed my KIA TELLURIDE order JULY 2021. The dealership got sold, I was told that they had no way to track old orders. I More

by niks4081
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Benjin, Penny, Sam, Gerald Greene, Amos Hope
Feb 24, 2022 -

niks4081 responded

SCAM ALERT - This loaction has bunch of people who can lie to you day in and out. I placed my KIA TELLURIDE order JULY 2021. The dealership got sold, I was told that they had no way to track old orders. Infact the staff has not changed but the dealership has. No effort was made to reach out and convey this message. I went online and tracked order of my car, got VIN number. I called dealership to let them know that the car is at your location. I gave them last 4 digits and they said that the car just got sold yesterday. Previous to this I was told when the dealership got sold all orders were canceled. What a lie and bunch of unprofessional people.

September 05, 2021

I suggest if you do business with this dealership that you pay attention to your shady salesman Mitchell he will change the numbers that you give him when he goes to finance More

by daddyramey
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Warren Mitchell
Sep 08, 2021 -

Jeff Wyler Superior Kia responded

No incentive for Warren to change any numbers. Obviously, a misunderstanding occurred. But, always check your numbers is good advice. No doubt mistakes can occur. That is why we always finalize the numbers in the office before you leave.

August 29, 2021

Salesman was fine car was fine F&I person told me and I quote "I DON'T GIVE A xxxx IF YOU BUY THIS CAR" Granted I am over 70 years old and he could not sell me credit life and accident health plus the ca More

by zoeybelle618
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jason Mersch, Amos Hope
Aug 30, 2021 -

Jeff Wyler Superior Kia responded

Thanks for the review on what occurred. We will deal with this individual and the attitude that was demonstrated. Just a FYI, we no longer offer Credit Life and Disability to anyone of any age.

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