
Jeffrey Honda
Roseville, MI
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501 Reviews of Jeffrey Honda
People at Jeffrey service are helpful and honest. The quality of the work is top-notch. They don't try to push unnecessary repairs on the vehicle owner. It's reassuring to know that Honda-approved parts quality of the work is top-notch. They don't try to push unnecessary repairs on the vehicle owner. It's reassuring to know that Honda-approved parts are used in maintenance and repair. I used a local garage with my previous car and had to have a brake job completely redone because generic parts deteriorated so quickly. More
I worked with Lee on leasing a 2021 CR-V EX-L. He obtained a fantastic price for my trade-in and all was done within 2 days. He even came to my work to view the trade in and brought the new vehicle f obtained a fantastic price for my trade-in and all was done within 2 days. He even came to my work to view the trade in and brought the new vehicle for me to see. Lee was great to work with and I love my new Honda. More
The service was excellent, as usual. At time of arrival, Ryan indicated that it would take approximately 2 hours. The service was completed in a little less than 2 hours. Ryan indicated that it would take approximately 2 hours. The service was completed in a little less than 2 hours. More
The staff here is PHENOMENAL! It takes a lot for me to give up my time to write a review, and I have a high standard, so please take my word for it. Been coming here for the past 13 years and I have left give up my time to write a review, and I have a high standard, so please take my word for it. Been coming here for the past 13 years and I have left satisfied EVERY TIME. The service staff treats you like family. (the good kind) Many times I have had to wait around for my vehicle with my young child, and the sales staff even made efforts to get to know me while my child was learning the ins and outs of the showroom vehicles to pass the time. When it was time to get a new vehicle I had several people helping to look for what was just right for me. I've owned about a dozen or so cars, from new to almost dead, and I've had many negative experiences with shops, mechanics, and even other dealerships, but I cannot say enough positive things about this place. More
I always have great service when I come here. The staff is knowledgeable and friendly. I have a dealership closer to my home than Jeffrey, but I’d rather drive further for the quality customer care. is knowledgeable and friendly. I have a dealership closer to my home than Jeffrey, but I’d rather drive further for the quality customer care. More
Excellent service. Thorough explanation of services and charges. Reasonable recommendations above and beyond the standard oil change. Prompt follow up communication and timely completion of work charges. Reasonable recommendations above and beyond the standard oil change. Prompt follow up communication and timely completion of work More
I've leased 6 vehicles from Jeffrey Honda over the years. Besides being extremely pleased with the sales staff (particularly Melissa) the service department definitely rates 5 stars. Always easy to make an Besides being extremely pleased with the sales staff (particularly Melissa) the service department definitely rates 5 stars. Always easy to make an appointment, estimates are always right-on, time is always exact and the write-up personnel and technicians are always polite and professional. I wouldn't lease or go to another dealership for service as Jeffrey always satisfies my needs. More
I worked with Gloria at Jeffrey Honda when trying to by a new Honda CR-V Hybrid. Gloria was very attentive, explained all the accessories, patient, and always followed up with me to see what I was thinking. new Honda CR-V Hybrid. Gloria was very attentive, explained all the accessories, patient, and always followed up with me to see what I was thinking. I came to the showroom to see her three times and she was never one of those pushy car sales reps to get me to close that day. Of course on the dealer side, management may not like that. But on the consumer side, I felt I was able to come to her with any questions and not be anxious on making immediate decisions. Unfortunately, when I thought I was ready to close on a deal, family issues caused me not to get a car at that time. However, I will remember the customer service that was provided by Gloria, and will recommend Jeffrey Honda to family/friends/colleagues, so that they too can enjoy the experience of car shopping. Great Job Gloria and Jeffrey Honda! More