Jeffrey Nissan

I have purchased 2 new vehicles before that were not Nissans. I have never been treated with such respect and understanding as I received from Wes at Jeffery Nissan. This time around I decided to leas Nissans. I have never been treated with such respect and understanding as I received from Wes at Jeffery Nissan. This time around I decided to lease. So many questions were answered because of this being my first lease. It took me a few days to decide, but when I decided to get a new car, I knew exactly where I was going. I have had my car for 4 days and find reasons to get in the car and drive. So comfortable, smooth ride, the bluetooth feature is so much fun. Andre also was fantastic. I have told many people looking for new cars to go to Jeffery Nissan. I will go back to Jeffery Nissan. More

Staff was friendly and polite. Service time was reasonable. I enjoyed being able to use a computer avaliable to customers in the waiting room. The waiting room was clean and comfortable. reasonable. I enjoyed being able to use a computer avaliable to customers in the waiting room. The waiting room was clean and comfortable. More

I was referred to Jeffrey Nissan through Autobytel. John D. Roberts is the Nissan New Car Sales Manager who set up the deal and Julian was our salesperson. I have nothing but great things to say about the s D. Roberts is the Nissan New Car Sales Manager who set up the deal and Julian was our salesperson. I have nothing but great things to say about the staff and the entire experience in leasing my 2012 Nissan Frontier SV Crew Cab. John was extremely professional, respectful and didn't mess around with the typical sales pitches and attitudes I've dealt with throughout all my years of car-buying. It was refreshing, to say the least, and was an effortless process. Very timely as well, as I was car-shopping during the holidays and my schedule was very tight. John was focused on doing better than any other quotes I had received from other dealerships AND focused on getting me more than I set out to achieve. Julian was very friendly, funny, informative and helpful. I have no problem recommending them to my friends, family and anyone who deserves a better car-buying experience. (And no, I am not related to these guys nor was I paid for posting this. Yes, they are that good!) More

My experience working with Ted Zink at Jeffrey Nissan was not only a pleasure, it was also fast, helpful, and fun! I would recommend this dealership and employee ten times over! not only a pleasure, it was also fast, helpful, and fun! I would recommend this dealership and employee ten times over! More

I purchased warranty plan which covered oil changes and other services and on my last visit May 26, 2011 service dept. wanted to charge me when I still had mileage left on warranty. Ptior to this day, came other services and on my last visit May 26, 2011 service dept. wanted to charge me when I still had mileage left on warranty. Ptior to this day, came in the day before and was told they couldn't service my car because they were closing but I had arrived 30 minutes to closing time. So I had to return twice, a inconvenience. They refused to honor my warranty and forced me to pay. Would like a follow up to this. More

Visited dealer last week and test drove a 370Z with salesman. Because no car of my liking could be located in Michigan, one was found in Illinois. I was advised that a dealer trade could be made and I salesman. Because no car of my liking could be located in Michigan, one was found in Illinois. I was advised that a dealer trade could be made and I would be notified when that occurred. After several follow-up calls by me to my salesman Ted, I continually received the same reply" the dealer trader hasn't returned the call". The original deal included my last lease payment being picked up by Jeffrey Nissan. Today, I received a call from my salesman who stated "good news bad news...we can get the car but we can't pick up your last payment".The excuse given was "my manager changed his mind because we would only make $125.00 on the deal. I cancelled the deal and will not consider them in any future car deals. If your word and integrity of the employee's and management cannot be trusted, God knows what service after the sale might be. Stay clear of Jeffey Nissan! More

As per usual, the mechanical service my Sentra received, and the treatment I as a client experienced, was professional and competent. I appreciate the issuing of maintenance reminders and incentives, and e and the treatment I as a client experienced, was professional and competent. I appreciate the issuing of maintenance reminders and incentives, and everyone on staff at Jeffrey is unfailingly helpful and polite. It is a cliché that going to the auto mechanic can be a really bad experience because it can feel like you and your vehicle aren't getting fair treatment. I have never felt this way at Jeffrey Nissan, and that is why I continue to gladly give them my business. More

I had my oil changed and the employees were all very professional. I received a discount, which was a bonus. The service was completed in a timely manner. I will also receive an additional discount on m professional. I received a discount, which was a bonus. The service was completed in a timely manner. I will also receive an additional discount on my next oil change, as well as other online purchases. I have been a customerfor many years and I have recommended Jeffery services to my son and daughter. More

Enjoy the new lease vehicle and positive experience with salesman. A few things that prevented it from being a great experience were the following: 1.) Monthly lease payment changed after we agreed on salesman. A few things that prevented it from being a great experience were the following: 1.) Monthly lease payment changed after we agreed on price. Reason stated was they made a mistake. The mistake was ironically $234 unfavorable to me. The dealer should have been responsible for the error. 2.) Payment due at signing was figured incorrectly by a few dollars, but I did not see the difference credited to my service account at the least. 3.) Bluetooth was not connected when I took possession of the vehicle and I had to return to have it resolved. When I took possession of the vehicle, I was told everything was checked more than once. Obviously bluetooth was not included. 4.) Most troubling of all was a disposition fee built into the lease. I was charged $395 for what the finance manager indicated was something started by Chrysler. I have never experienced being penalized for either turning in a vehicle or not purchasing the vehicle at the end of a lease. If anything, there should instead have been an incentive if I decided to stay with Nissan. This is certainly not good PR, and if Nissan wanted to stand out from the competition, they would not be doing what Chrysler supposedly does. This was a huge turnoff and may influence my decision making at the end of the lease. More

I setup an appointment for an oil change on my vehicle. I tried to show up 15 min early for the appointment to ensure my vehicle was in on time. Unfortunately it took one hour and thirty minutes (not I tried to show up 15 min early for the appointment to ensure my vehicle was in on time. Unfortunately it took one hour and thirty minutes (not including the 15 minute early arrival) for an oil change. Once I got back in my vehicle my tire pressure light was on. So even though the oil change and wash took 90 minutes the service crew did not do a general check of the vehicle. I was very disappointed in this. 90 minutes would have been tolerable IF the team went above and beyond, however, they only executed a simple oil change and wash of the vehicle. Even more frustrating is that I called ahead and made the appointment. Doing so you'd think that the crew would have expected my vehicle and been ready to go. Next time I'd prefer Jiffy Lube in and out in less than 30 minutes and no appointment needed. More