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Jenkins Ford Lincoln of Crystal River - Service Center
Crystal River, FL
1,012 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,012 Reviews of Jenkins Ford Lincoln of Crystal River - Service Center
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October 01, 2021
I experienced dishonest communication resulting in unexpected fees charged to me, basically a bate and switch in terms offered by the service department. Was also told to me that service hourly rates unexpected fees charged to me, basically a bate and switch in terms offered by the service department. Was also told to me that service hourly rates are $145 which was projected as part of the slime presented to me. I can handle honest behavior but none was offered in your service department. I do not plan any future visits to your facility, stuck me once never again. More
by CPEARL1122
Verified CustomerEmployees Worked With
The department as a whole
Helpful September 30, 2021
vehicle was dropped off 1 week before "I" called to see progress .. once I left message .. than received call back ( check your call log) vehicle has been back twice now for same issues .. neither tim progress .. once I left message .. than received call back ( check your call log) vehicle has been back twice now for same issues .. neither time has resolved vibration and clunk noise only item addressed this visit -was scheduled oil change Sale group is great! More
by larry.jaskowiak
Employees Worked With
Eric Eining
September 30, 2021
Very friendly and helpful. Got what I needed done. All preventative measures. Bought the truck there and will bring it back all the time for service preventative measures. Bought the truck there and will bring it back all the time for service More
by WISSELUCILLE
Employees Worked With
Eric Eining
September 30, 2021
The service went fine. I was not happy though that my The service went fine. I was not happy though that my points we're not used as Anthony had said he was going to use them. Would have saved me well o The service went fine. I was not happy though that my points we're not used as Anthony had said he was going to use them. Would have saved me well over $100. More
by KEVIN.ASDAP
Employees Worked With
Anthony
September 30, 2021
Excellent customer service fit me into an already full schedule when I needed service to leave town for emergency thank you so much schedule when I needed service to leave town for emergency thank you so much More
by LAURIERASH
Employees Worked With
Service department Anthony
September 30, 2021
You were not able to solve problem re back up camera on a new vehicle, rep advised problem was with Ford in Detroit as Jenkins just took over dealership. Probably try Flammer in Spring Hill as distance from new vehicle, rep advised problem was with Ford in Detroit as Jenkins just took over dealership. Probably try Flammer in Spring Hill as distance from my house is about the same, also they have Panara Bread scones! Aaron was to call me, but, as yet, has not. More
by spasek1
Employees Worked With
Aaron Houser
