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Jenkins Genesis of North East Jacksonville
Jacksonville, FL
61 Reviews
The Genesis lineup is graced by three elegantly and expertly crafted sedans: the G70, G80, and G90. Each feature the kind of power, performance, and nimble handling that will take your driving experience to new heights. We invite you to explore the model that speaks to you and then contact us to schedule a test drive at your convenience.
Beyond working closely with you to determine which Genesis sedan is perfect for your driving needs, we are also committed to helping you understand which financing package allows you to drive your new G70, G80, or G90 home on your terms, eschewing typical over-the-top sales cues in favor a sophisticated and streamlined purchasing experience.
If you're ready to see what our staff can do for your needs, we invite you to contact us to learn more about our dealership and the Genesis brand. Likewise, you can visit our showroom to learn how Genesis is redefining luxury automotive as a distinctly human pursuit.
Long after you've re-discovered your world through the Genesis lens, our onsite service center is at your disposal to ensure that your driving experience never diminishes. Our expertly trained team of Genesis service technicians cater to the routine maintenance and unique repair needs of your specific vehicle, with the aim of protecting the long-term health your investment and keeping your car running with all its performance potential well intact.
The world of luxury automotive is crowded with aging stars. While many drivers are content to embrace the antiquity of innovations past, there are drivers among us who want to stretch their imaginations further; those who yearn to not just reach into tomorrow, but to grab it by their hands and command every detail of tomorrow's driving experience. This is the conscious evolution that drivers embrace more and more each day with the understanding that luxury is not a concept held prisoner by the pages of a magazine, the pixels of a photograph, or a frames of a video, but rather one that benefits the overall quality of your life on the road. It's the guiding principle behind Jenkins Genesis of North East Jacksonville, and the core of each model in our lineup.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 61 reviews
July 11, 2026
I was given great customer service by “E”, Leo, Maddie, and Jordan. All ensured I had what was needed to help me have a great stay while I waited for my car to be serviced. The snacks were low, “E”asked Le and Jordan. All ensured I had what was needed to help me have a great stay while I waited for my car to be serviced. The snacks were low, “E”asked Leo to see if they had an additional snacks. Leo not only brought additional, she also informed me of the new changes that were going to be coming on Friday with a more healthy selection of snacks to include fruit. Maddie and “E” was able to get me prices for the side rails I asked for. Maddie got Jordan to take pictures of the side rails so I could see how they would look on my car. Jordan showed me the pictures and he brought the car around so I could see the actual car. Great customer service all around from the service department!!! More
by tyanitamartin
Employees Worked With
“E”. Maddie, Leo, and Jordan
July 04, 2026
Everyone worked exceptionally hard to help me with the lease of my new car. Jordon and Chase helped me to the closing of the dealership that night.! Love my new car and now have peace of mind with my bump lease of my new car. Jordon and Chase helped me to the closing of the dealership that night.! Love my new car and now have peace of mind with my bumper to bumper coverage! More
by joanne5683
Employees Worked With
Jordan and Chase
June 30, 2026
The several people involved in my purchase of the 2025 Genesis G70 were polite, knowledgeable, patient and accommodating ... beginning with their concierge driver who picked me up at the JAX airport even Genesis G70 were polite, knowledgeable, patient and accommodating ... beginning with their concierge driver who picked me up at the JAX airport even though my arriving flight was delayed by several hours. When I arrived at the dealership, 5 minutes before closing time, they stayed after closing as we worked through the deal and then, sitting in the car, patiently reviewed the advanced driving, safety, and communication technologies to prepare me for my trip home to SW Florida. To my surprise, the finance mgr offered me a loan with an APR that was 25% lower than the loan I had already obtained from my bank for the same loan amount and time duration. Of course, I took it. BTW: they would have delivered the car to me for no additional charge, but, being "old school", I wanted to meet the people from whom I was buying the car from ... and then actually learn/enjoy the safety and comfort features of the car while driving it home. More
by JerBear
Employees Worked With
Jerrold, Sina, Sarah
June 02, 2026
The dealership was very comfortable, not rushing at you like car salesman are known to do. It was all at my leisure. Jackson was more than accommodating and continues to be after the sale; Micheal in finan like car salesman are known to do. It was all at my leisure. Jackson was more than accommodating and continues to be after the sale; Micheal in finance, was like a good friend. Great Staff all around. More
by Marianepalm1
May 13, 2026
I purchased my vehicle in Illinois and this was a first time visit for service. The people were outstanding and accommodating in every way possible. A great reflection on the Genisis brand of product and time visit for service. The people were outstanding and accommodating in every way possible. A great reflection on the Genisis brand of product and service More
by john
Employees Worked With
Mathew
May 11, 2026
Great service department, very easy to communicate with…provides multiple ways to check on the status of the car while you wait with…provides multiple ways to check on the status of the car while you wait More
by cgtr11
Employees Worked With
April 18, 2026
Very clean and impressive building but the most impressive were the employees and service. My service writer, Will, went above and beyond to save time and cost. When I went and picked up my car I w impressive were the employees and service. My service writer, Will, went above and beyond to save time and cost. When I went and picked up my car I was pleasantly surprised with a clean (inside and outside) car. Thank you Will and Jenkins Genesis. I will be coming back. More
by prchris2016
Employees Worked With
William Quindoza
April 11, 2026
I drive forty minutes to this dealership despite having a dealership that is ten minutes from my home. I would travel further if I could receive the exceptional service that I always receive. dealership that is ten minutes from my home. I would travel further if I could receive the exceptional service that I always receive. More
by nataliemitchell9460
Employees Worked With
