Jenkins Kia of Crystal River

After checking various dealers selling SUV's on the internet, John Keegan called and invited us to check his KIA Sorrento at Citrus KIA. He greeted us in a very friendly atmosphere with no pressure. He internet, John Keegan called and invited us to check his KIA Sorrento at Citrus KIA. He greeted us in a very friendly atmosphere with no pressure. He was straight forward answering our questions. He is very knowledgeable about KIA vehicles and did not ty to influence our decision to buy the Sorrento. We were convinced that this dealership is the place to buy and we believe they gave us a very fair deal and the KIA Sorrento is a best buy compared to other manufacturers' comparable models. They also responded quickly to check on our cooling system and immediately decided to fix the problem. We are very impressed with this dealership and will consider them in any future purchase and will recommend Citrus KIA to our friends. The manager/owner Steve Hiteman was also easy to talk to and shows a genuine and generous interest in his customers by holding a "Customer Appreciation Nite" which had a very large turnout by KIA buyers. These are but a few reasons why I gave such a favorable rating to the Citrus KIA agency. More

Dealer and staff have been very friendly, and informative with no pressure on myself or my wife. Just went to a quartely get together where the dealer puts on a buffett, and a tour / demo of the service area with no pressure on myself or my wife. Just went to a quartely get together where the dealer puts on a buffett, and a tour / demo of the service area. Great Experience... More

We were only comparison looking at the Sorento and said we weren't buying that day and Mr. xxxxxx was very helpful. After 2 demo rides he worked up prices and was not pushy at all. We said we would think we weren't buying that day and Mr. xxxxxx was very helpful. After 2 demo rides he worked up prices and was not pushy at all. We said we would think about it and both he and the sales manager said o.k. and we left. We wouldn't contract anything without sleeping and praying about it. We went back after a day and they were still not pushy. We now have a new Sorento and everything was shown to us about the vehicle. Dealing with the dealer and the sales staff was really quite pleasant. Thirty years ago I worked for a Dodge dealer but left because of the pressure tactics. Citrus Kia was a nice experience. More

Citrus Kia has been a very pleasant and lucratibe place to do business. Customer service is very friendly; entire personnel has a good attitude toward customers; I definitely will buy again. Keep up the to do business. Customer service is very friendly; entire personnel has a good attitude toward customers; I definitely will buy again. Keep up the good work! More

My wife and I visted all different dealerships in our area to select a new car. We went into Citrus 1st and then continued on our search. We were very impressed with Al's friendlines and knowledge abou area to select a new car. We went into Citrus 1st and then continued on our search. We were very impressed with Al's friendlines and knowledge about all the cars and we decided that the Sorento was the vehicle of our choice. We didn't make any purchase at that time but went out looking at other dealers to see what was compatible, we even went to another Kia dealer. We went back to Citrus Kia and was greeted by Al again and he remebered our name and the vehicle we were looking at, we were very impressed with his knowledge and great salesmanship. All the people that we have come in contact with in the service department, tranfer of registration and the girls in the office have been wonderful. Thank you for our wonderful experience in purchasing our Kia. Tony & Marie Vines More

AT MY AGE OF 81, I HAVE PURCHASED QUITE A FEW AUTOMOBILES, BOTH USED AND NEW. MOST HAVE BEEN PURCHASED FROM DEALERS, WITH ONLY THREE OR FOUR FROM INDIVIDUALS. MY PURCHASE FROM KIA HAS BEEN THE EA AUTOMOBILES, BOTH USED AND NEW. MOST HAVE BEEN PURCHASED FROM DEALERS, WITH ONLY THREE OR FOUR FROM INDIVIDUALS. MY PURCHASE FROM KIA HAS BEEN THE EASIEST, FRIENDLIEST, AND THEREFORE THE BEST AUTO PURCHASING EXPERIENCE I HAVE EVER HAD. THEY ALWAYS SEEMED TO HAVE ALL THE TIME I NEEDED. I NEVER FELT RUSHED OR THAT THEY HAD BEEN INTERRUPTED AND TAKEN FROM ANOTHER TASK TO HELP ME. MY QUESTIONS WERE ANSWERED QUICKLY OR I WAS REFERRED TO SOMEONE WHO COULD ANSWER THEM. MANY OF THE VERY UP-TO-DATE FEATURES WERE EXPLAINED AND DEMONSTRATED TO ME. SINCE MY PURCHASE I HAVE BEEN BACK TO CITRUS KIA FOR VARIOUS QUESTIONS AND ACTIVITIES AND THE SAME TREATMENT HAS ALWAYS BEEN GIVEN TO ME. IT IS BY FAR THE MOST SATISFYING AUTO BUYING EXPERIENCE I HAVE EVER HAD.IT SEEMS ALMOST LIKE A FAMILY. More

They work as a well trained team, Sales, Service, Office etc. Very accomodating and I, as a customer, feel good about dealing with citrus Kia. From the delivery when I was given excellent explanations of my etc. Very accomodating and I, as a customer, feel good about dealing with citrus Kia. From the delivery when I was given excellent explanations of my Kia's features to answers later from every department my rating is Great. More

Citrus Kia is like a second home to my wife and me. We have had a most wonderful experience dealing with them as getting our 2011 Sorento serviced there. To begin with , Paul Arduser, the service manager have had a most wonderful experience dealing with them as getting our 2011 Sorento serviced there. To begin with , Paul Arduser, the service manager is a most gracious and knowledgeable person. He makes sure all is right with our Sorento and that all of our questions are answered, according to our ability to understand tyhe fine points of the vehicles mechanical operation. In addition to paul, Al xxxxxx, our saleperson, took great pains to insure that the car we purchased is exactly the one we wanted. The owner, Steve Hiteman, has also given us much of his time. I could not have asked for more thoughtful people to deal with. That is why I said Citur Kis is like a second home, a family, to us. When I place our car in their hands, particulary in Paul's hands, I feel safe knowing that my wife and I are riding in a car thjat has been carefully taken care of. Thank you Citrus Kia. Richard and Mary Koch More

Comment: From the time I first inquired about buying options online, I was contacted by John Keegan, of Citrus Kia, within 24 hours. He followed up with me through email and phone repeatedly, but did no options online, I was contacted by John Keegan, of Citrus Kia, within 24 hours. He followed up with me through email and phone repeatedly, but did not badger me like other( toyota ) dealers did. When I came in to meet with him, I was greeted as soon as I entered the dealership. John was friendly, down-to-earth, honest, and funny. He got straight to business and told me what deal he could offer me - which was lower than I was expecting to pay. After going over some minor details with the owner of citrus kia the price was set. He shared in my excitement when I found out I got the car. John was very patient with me, as I had a million questions. This was my first Kia after owning three toyotas. They simply helped me to understand the whole process. Citrus Kia has bar-none the best customer service, and I think it's safe to say I'll be a Kia customer for life. This dealership in particular is professional, friendly, and accommodating. The entire process was smooth from the first time I spoke to John on the phone, to the day I picked up the car (which was in immaculate condition). THANK YOU CITRUS KIA. More

This is our 5th Kia, This is the third from this dealer. The relationship we have developed with them is like family. We have had multiple dealings with this particular dealership in all different areas. Ea The relationship we have developed with them is like family. We have had multiple dealings with this particular dealership in all different areas. Each time they have listened to what we have to say and paid great attention to detail. From Carrie doing everything she can to get us scheduled in for servicing a.s.a.p, to Al and his extra effort to make sure we knew our options and how to help us get what we wanted. They are a great team. Paul spent time explaining and assisting us when we needed extra attention and Chris made sure we came away satisfied. Thanks to all at this dealership, we will stay in the Kia family for sure. More