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Jenkins Kia of Crystal River - Service Center

Crystal River, FL

4.7
1,662 Reviews

1,662 Reviews of Jenkins Kia of Crystal River - Service Center

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May 11, 2024

I have a 2024 Telluride , took it in for regular oil change and I have trim pieces that came loose ‘ordered’ …. That was 2 months ago , I’m still waiting to hear back . Not to mention recall on engine t More

by ALEXFORAND
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
TIMMY TORRES
5.0
This rating includes all reviews, with more weight given to recent reviews.
Devin Gillespie
3.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2024 -

Jenkins Kia of Crystal River responded

We truly appreciate your honest feedback and apologize for the negative experience you have had. Our service department has reached out and scheduled a time to work on your vehicle. If there is anything I can do to help, please contact me at 352-564-8668 ext. 5252. Thank You Kindly, Jaimie Cummings Customer Relations Manager

May 10, 2024

He Made a sure I was satisfied and honoured a previous commitment. Thanks for doing the right thing More

by KEITHMAT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Bushnell
5.0
This rating includes all reviews, with more weight given to recent reviews.
MELISSA TEACHMAN
5.0
This rating includes all reviews, with more weight given to recent reviews.
Devin Gillespie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rhonda Boehmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Caron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Kent
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marra Lam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alexis Williamson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2024 -

Jenkins Kia of Crystal River responded

Thank you for your continued business! We appreciate your taking the time to tell us about your experience.

May 10, 2024

It was a good day to visit the dealership and get my oil changed. Thank More

by MAGICLADY434
Recommend Dealer
Yes
Employees Worked With
Devin Gillespie
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2024 -

Jenkins Kia of Crystal River responded

Thank you for allowing us to earn your business! We are delighted to know our team provided you with excellent service.

May 10, 2024

Good dealership with good staff, just poor service. I’d recommend Jenkins for the dealership aspect but that’s it. More

by CPIETRZYK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Steven Caron
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2024 -

Jenkins Kia of Crystal River responded

We’re sorry to hear you did not have a great experience. Thank you for letting us know about the poor service you received. It is our priority to ensure we provide you with excellent service. To discuss the matter in more detail, so it doesn’t happen again, please contact Jaimie Cummings, Customer Relations Manager, 352-564-8668 ext. 5252.

May 08, 2024

Swift service. Good service but it cost me which I didn't expect.B7t overall great. More

by lawpett
Recommend Dealer
Yes
Employees Worked With
Steven Caron
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 08, 2024 -

Jenkins Kia of Crystal River responded

Thank you for your high rating! We appreciate your business!

May 07, 2024

The best service department around. We drive all the way from Jacksonville to buy our vehicles here and return every time they need to be serviced! More

by TIENCKENDA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Bushnell
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 08, 2024 -

Jenkins Kia of Crystal River responded

Thank you so much for the great review! Our team works very hard to provide the best service possible, so we are so happy to see that reflected during your recent experience with us. We appreciate your business!

May 05, 2024

I was given no loaner vehicle when my repairs took 6 days. I only owned my car 1 1/2 months with 30k miles. I missed work and appointments. DEALER should have helped me. More

by rebeccacantor6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Caron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paige Bryant
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2024 -

Jenkins Kia of Crystal River responded

Thank you for your valued feedback. We appreciate your taking the time to review your experience!

May 05, 2024

I always have a good experience with the service department. The get to the problem quickly and fix it cost effectively More

by JANEMIKE04
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Caron
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2024 -

Jenkins Kia of Crystal River responded

Thank you so much for your kind words about your service visit! We appreciate your business!

May 04, 2024

I am very pleased with Jenkins Kia. They have been very good to me from servicing my older kia to purchasing a new kia. I recommend them to my family and fridnds. More

by PMCCART2722
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Devin Gillespie
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2024 -

Jenkins Kia of Crystal River responded

Thank you so much for your great review! We know that you are the reason we are here!

May 03, 2024

Service department was excellent. Explained everything extremely well. Dave did a great job explaining. Thank you. More

by ktcmjbrown5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Bushnell
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2024 -

Jenkins Kia of Crystal River responded

We appreciate the opportunity to maintain your vehicle! Thank you for your review!