Jenkins Kia of Ocala - Service Center

Customer Service I needed my car repaired, and the service I received was really above and beyond. They gave me a ride to and from work during the repair, and when the I needed my car repaired, and the service I received was really above and beyond. They gave me a ride to and from work during the repair, and when they discovered that it would take much longer than they thought, they provided me with a loaner car so I wouldn't miss a day of my marketing work. The whole staff was friendly and courteous, and I would definitely recommend them. More

Gave me good info. Got in on time. Was called with information on what needs to be done. Reasonable time getting car back. Price was right on. Well go back for addit Got in on time. Was called with information on what needs to be done. Reasonable time getting car back. Price was right on. Well go back for additional service when needed. More

Awesome Great service took car right in for service oil change, checked all fluids brakes etc, even offered to wash my car and was in and out within an hour Great service took car right in for service oil change, checked all fluids brakes etc, even offered to wash my car and was in and out within an hour More

Kia service Had a great experience working with my warrantee at Kia service dept. Callie is courteous, makes sure you're comfortable and keeps you informed. She's Had a great experience working with my warrantee at Kia service dept. Callie is courteous, makes sure you're comfortable and keeps you informed. She's an asset to this company. Whoever did my complimentary wash did a jam up job. Best wash ever! Very impressed! More

Callie is great! She helped me pinpoint issues with my Kia, on top of what I intended to do. I am glad I was able to save my Kia from damages I didn't notice. She helped me pinpoint issues with my Kia, on top of what I intended to do. I am glad I was able to save my Kia from damages I didn't notice. More

Good Service POOR quality My car has a problem and the dealership passes it off as working fine. Well if I must I will get a lawyer and the Attorney General wants me to cont My car has a problem and the dealership passes it off as working fine. Well if I must I will get a lawyer and the Attorney General wants me to continue filing the necessary paper work through all channels. I believe the problem should be handled by the dealership, but all I hear there is, it seems to be running okay to us. If I could afford to I would trade it in for another brand today. And I will speak down on KIA to anybody that wants to hear. More

Initial service Brought my Kia Forte5 in for its initial 3500 mile service. I arrived at least a half hour before my scheduled appointment and they took me in right Brought my Kia Forte5 in for its initial 3500 mile service. I arrived at least a half hour before my scheduled appointment and they took me in right away. The entire staff was very nice. More

Service of a safety recall issue. Made an appointment for a recall issue and was told t would be a couple of hours. My only car so I said I'd wait. Upon arrival the service rep. Gree Made an appointment for a recall issue and was told t would be a couple of hours. My only car so I said I'd wait. Upon arrival the service rep. Greeted me and explained what they were going to do in detail. Just over an hour I was merrily on my way. Great People There. More

Awesome Great dealership. Staff is always friendly. Service and sales department gives you their upmost attention. Service department explained in detail Great dealership. Staff is always friendly. Service and sales department gives you their upmost attention. Service department explained in detail parts replaced and provided multi point inspection for future repairs. More

Maintenance Services Service was great as usual. Everything was explained properly. No long waiting. Waiting area is clean and comfortable. Service recommendations were ma Service was great as usual. Everything was explained properly. No long waiting. Waiting area is clean and comfortable. Service recommendations were made for the future. More