Jenkins Kia of Ocala - Service Center

Polite, Friendly, Helpful I brought my 2015 Sedona in for the 37,000 mile oil change. The van was purchased down south. Whenever I went to THAT dealership they would always try I brought my 2015 Sedona in for the 37,000 mile oil change. The van was purchased down south. Whenever I went to THAT dealership they would always try to pressure you into buying something. Since I have relocated up here it is so pleasant to come in for service. Everyone is very attentive and helpful. Before I left out the first time I came (this is my third time), the service attendant that handed me the keys as I was getting into the car noticed that I was short a tire cap and asked me to please wait so she could put another one on it and then proceeded to check that the other 3 were in place. It might be a little thing, but it's the little things that matter. I felt they actually care. When I asked a question about the battery the last time I was there, the gentleman (sorry I can't remember his name) explained in detail about the battery and how they wear in Florida. This is an A One dealership and I would definitely not hesitate to buy a car from them if the need arises! More

timely and effecient service Service was provided efficiently and on a timely basis. Tony Bower discussed the work being done on my car at start of appointment, and updated me on Service was provided efficiently and on a timely basis. Tony Bower discussed the work being done on my car at start of appointment, and updated me on the status during the service. Good communication skills to keep me informed. Chuck Varner was very polite in writing up my ticket and returning the car to me. More

Fast friendly service Had "bolt" in a tire. Tony (Bower) had the car in and out, and the tire repaired quickly. Can't beat that. Tony always does a great job ensuring that Had "bolt" in a tire. Tony (Bower) had the car in and out, and the tire repaired quickly. Can't beat that. Tony always does a great job ensuring that everything is squared away and I am satisfied before I leave. More

a/c problem A/C was checked with no problem found. Problem documented in the event it should occur again. Tony Bower took the time to explain all the gadgets th A/C was checked with no problem found. Problem documented in the event it should occur again. Tony Bower took the time to explain all the gadgets that are in my car. He even took the time to pair up my phone with the phone in the car. I appreciated the patience he had in explaining all the things I was not aware of, as I am not that smart when it comes to all this new technology. More

Informative Eager to answer any questions about vehicle. Talked to person right away upon drive up, was not left standing out there with no contact, that makes Eager to answer any questions about vehicle. Talked to person right away upon drive up, was not left standing out there with no contact, that makes a big difference. More

Great service, friendly staff. I went in for an oil change & came home with a new Kia Soul Turbo!! Callie in service is always bubbly & welcoming. Josh was extremely patient & helpf I went in for an oil change & came home with a new Kia Soul Turbo!! Callie in service is always bubbly & welcoming. Josh was extremely patient & helpful when deciding on a new car. John was great in finance!! He found some extra savings for me which is always a plus! More

service needed Tony and Robbi both listened to my description of a warm air conditioner, and then my explaining the brakes locking up ; they determined both problem Tony and Robbi both listened to my description of a warm air conditioner, and then my explaining the brakes locking up ; they determined both problems and fixed both More

Sales and Service Caring professional service. My sales person Josh Galvey and my finance person Daniel T were helpful and went out of there way to make a pleasant prod Caring professional service. My sales person Josh Galvey and my finance person Daniel T were helpful and went out of there way to make a pleasant productive buying experience for Me. Callie in service is a very professional helpful person with everyone that comes to your department. More

Everyone took care of me. From the shuttle driver to the service technician, everyone was fantastic and gave the royal treatment. I cannot complain. They also treat you like yo From the shuttle driver to the service technician, everyone was fantastic and gave the royal treatment. I cannot complain. They also treat you like your apart of the family. More

Great visit! Pleasant visit, friendly and informative staff. Wait was tolerable. I hope you can service my car as always. Yes I will recommend your service to anyo Pleasant visit, friendly and informative staff. Wait was tolerable. I hope you can service my car as always. Yes I will recommend your service to anyone. More