1,342 Reviews of Jenkins Kia of Ocala - Service Center
Great Service Upon my arrival Callie met me at my car and explained the process. She kept me informed of what was going on with my vehicle the entire time I was the Upon my arrival Callie met me at my car and explained the process. She kept me informed of what was going on with my vehicle the entire time I was there. I was told there was additional fixes that needed to be made on my vehicle due to the manufacturer and I was given the opportunity to have those parts taken care while I was there or schedule another appointment. I chose to have it taken care of at that time and left to run some errands. Callie was kind enough to give me a call when my car was ready for pickup. Great service overall and I will definitely bring my Optima back for all of its service needs. More
Great Team At Kia Ocala Thank you Tony Bower and staff. You guys are spot on for the whole service experience. I bought my 2015 Optima new there and I am very much pleased at Thank you Tony Bower and staff. You guys are spot on for the whole service experience. I bought my 2015 Optima new there and I am very much pleased at the service that I receive at Jenkins Kia. Thank you Callie Zimmerman for being a great service rep. Jenkins is lucky to have gotten someone who is friendly and hospitable as you are on their team . And not to be forgotten, Thank You Techs for all that you do. Bill Crossen Ocala More
Great Service by a Great Team Tony was extremely helpful and welcoming. He took the time to explain what was going on with my vehicle. He made this experience very pleasant and wel Tony was extremely helpful and welcoming. He took the time to explain what was going on with my vehicle. He made this experience very pleasant and welcoming. I will be back for sure to see him as well as tell my friends and family of my experience, More
oil change Had an appointment for an oil change. The service personnel was very friendly and courteous. I was taken care of immediately and my car was finished i Had an appointment for an oil change. The service personnel was very friendly and courteous. I was taken care of immediately and my car was finished in a relatively short time. This is the second time I've had my oil changed here and I am very pleased with the service. I've also had service to have a head light assembly replaced on my 2017 Kia Sorento. The part was ordered and service completed in a very timely manner. More
Oil change Excellent service. They checked for recalls and service notices. Checked the car completely in a timely manner. I was very pleased with their service Excellent service. They checked for recalls and service notices. Checked the car completely in a timely manner. I was very pleased with their service department. More
Service rating Callie was very professional and very friendly, felt ar ease with her would like to have her as my service person she answered my questions and was v Callie was very professional and very friendly, felt ar ease with her would like to have her as my service person she answered my questions and was very helpful More
very kind and nice helpful staff in all departments. my husband and I went to have a car in service department, but was meet by a very, very kind, great caring staff, we bought a kia . we are very happy my husband and I went to have a car in service department, but was meet by a very, very kind, great caring staff, we bought a kia . we are very happy with the service were got from all the staff, and salesman, Josh. thanks. More
very relaxed and friendly, The people that I dealt with were very knowledgable and nice. I did not feel pressured at all. All in all it was a very nice experience. The people that I dealt with were very knowledgable and nice. I did not feel pressured at all. All in all it was a very nice experience. More
Fast and friendly Service I took my 2017 Kia Sorento in at 9:30 for checks on warning lights that were coming on when they should not have. I was on my way home around 10:15 I took my 2017 Kia Sorento in at 9:30 for checks on warning lights that were coming on when they should not have. I was on my way home around 10:15 with everything fixed and ahead one donut and a cup of coffee. Len More
Went in for oil change and rear tail light replacement Very courteous staff. Had to order the bulb for the tail light and make another appointment for replacement. A little disappointing. Overall, good ex Very courteous staff. Had to order the bulb for the tail light and make another appointment for replacement. A little disappointing. Overall, good experience and will return in the future. More