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Jenkins Kia of Ocala - Service Center

Ocala, FL

4.9
1,346 Reviews

1,346 Reviews of Jenkins Kia of Ocala - Service Center

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March 14, 2017

very kind and nice helpful staff in all departments. my husband and I went to have a car in service department, but was meet by a very, very kind, great caring staff, we bought a kia . we are very happy More

by lamar123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cedric McHaney, Andy McKay, Callie Zimmerman, Josh Glavey
Mar 18, 2017 -

Jenkins Kia of Ocala responded

Lamar, Thank you for your valued feedback. We appreciate you taking the time to review you experience!

February 14, 2017

very relaxed and friendly, The people that I dealt with were very knowledgable and nice. I did not feel pressured at all. All in all it was a very nice experience. More

by janet 123
Customer Service
Recommend Dealer
Yes
Employees Worked With
Juan Del Arco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel Trengrove, Fernando Romero, Josh Glavey
February 09, 2017

Fast and friendly Service I took my 2017 Kia Sorento in at 9:30 for checks on warning lights that were coming on when they should not have. I was on my way home around 10:15 More

by Loutzs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Callie Zimmerman
January 28, 2017

Went in for oil change and rear tail light replacement Very courteous staff. Had to order the bulb for the tail light and make another appointment for replacement. A little disappointing. Overall, good ex More

by Jspt46
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Will Sharman
January 27, 2017

They know what they are doing! I bought the car there, and it's my 1 year anniversary of that purchase. They want to make sure you are happy with the car and the service you receive More

by Pandsquigley65
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Debra Rey, Callie Zimmerman, Tony Bower
December 23, 2016

Helpful and friendly service Callie, the service advisor was helpful and thorough in explaining everything during my recent visit for an oil change and problem with a tire. She ga More

by sbutler
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Callie Zimmerman
December 05, 2016

Absolutely Great! Everything was great about this service visit! Friendly people and a staff that will do anything to make your visit enjoyable. They certainly bent o More

by charlieblythe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Bower
Dec 13, 2016 -

Jenkins Kia of Ocala responded

Customer satisfaction is our goal! Thank you for your business and the five-star review!

December 01, 2016

Satisfied Customer I am always please with the service department when I bring my car in for service. The team is always friendly and very helpful in explaining everyth More

by Winena Christian
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Callie Zimmerman
Dec 05, 2016 -

Jenkins Kia of Ocala responded

Winena, thank you for your valued feedback. While, we are in the process of securing a loaner program through (Kia), we do have a limited amount loaners available for wait times of over 2hrs. We also understand your time is valuable and if at any time, the wait time is causing you concerns, please speak with Tony Bower, our service manager. We will do everything we can to make every visit a pleasurable experience. Thank you for allowing us to earn your business!

November 20, 2016

Efficient as usual Quick, courteous, and professional from my arrival agent on to Tony Bower. Each service visit has been comfortable and timely from arrival to departur More

by Grampy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Bower
Dec 05, 2016 -

Jenkins Kia of Ocala responded

We are delighted to hear Tony, and the team provided you with a five-star experience! Thank you for your business and the glowing review!

November 04, 2016

Awesome services than I expected. Pleasure their excellent service! Thank you for honor me as customer of KIA! Keep going and going! Thank you! Awesome people out there.. Way to go! More

by chikasaw64
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I can't remember who worked on my car that day.
Nov 11, 2016 -

Jenkins Kia of Ocala responded

Thank you so much for the positive review and for your business!

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