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Jenkins Subaru-Hyundai
Bridgeport , WV
361 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 361 reviews
May 06, 2025
Drove from Elkins to get car looked at with same issues as previously reported and supposedly fixed. We have shimmy in front end and due to wear on tire they won’t look at it to find problem. This place is as previously reported and supposedly fixed. We have shimmy in front end and due to wear on tire they won’t look at it to find problem. This place is a joke. Don’t buy here or have service done here More
by Oneunifiedbodyofchrist
Employees Worked With
Mike in Hyundai Service
May 06, 2025
Oil leak discovered when I had tires changed from winter to summer treads. Needed to leave my car for the day for an upper oil pan leak and it was completed early afternoon. Repair was still under warra to summer treads. Needed to leave my car for the day for an upper oil pan leak and it was completed early afternoon. Repair was still under warranty. More
by Carolyn
Employees Worked With
Joe Devono
May 02, 2025
April, was fantastic, knowledgeable considerate of my time and what I was asking of her and the dealership to do. I actually work for a dealership and didn't tell them because I wanted to see just how t time and what I was asking of her and the dealership to do. I actually work for a dealership and didn't tell them because I wanted to see just how the experience would be. The experience was terrific and I wish I had sales people of her quality!! Great Job all around. Our finance manager was great too and I had already planned on purchasing coverages, but he took what I asked for into consideration and gave me a very fair offer based on my driving habits. More
by Subaru Owner
Employees Worked With
April Starnes, Mike Bacco
May 01, 2025
I bought my 2024 New Crosstrek on Aug 17, 2024 at Jenkins Dealership In Bridgeport, WV and I love it , I went to Jenkins Subaru Dealership in Bridgeport, WV on 4/25/25 Friday to have a New Starter Remote put Dealership In Bridgeport, WV and I love it , I went to Jenkins Subaru Dealership in Bridgeport, WV on 4/25/25 Friday to have a New Starter Remote put in my New 2024 Crosstrek and a oil change and Tires Rotated , All went well , Until I went to get my car and Found that while it was there for the The New Starter Remote and Oil & tire service, My Front passenger door handle was damaged during the Service , I showed it to the Subaru Service Advisor immediately and He saw it and Agree that it happened, So said he would take care of it and it would take 1 to 2 days to have it replaced with a New handle. I was very glad to be told that it was going to be taken care of it, Properly and Done in a proper time frame To not inconvenience the customer , Especially since this should have never happened to the Customers Car . The car was dropped off on Wednesday morning 4/30/25 at 9:00 am and I was told it would be done 2 days . I called on 5/1/25 Thursday morning at 11:30 to check on the Status of the Replacement of the car door handle and I spoke to Hunter Marcavage the Service Advisor, he said he wasn’t sure When it would be done, He said probably not till Saturday 5/3/25 or Monday 5/5/25 , that is NOT good at all , That is Truly INCONVENIENCING the Customer without their car for 4 to 6 days, Especially Since the Customer Trusted that Jenkins Subaru Dealership Service Department with their car . I Truly hope that this is Addressed and made right. Betty Lannan 304-290-1059 More
by Betty Lannan
Employees Worked With
Hunter Marcavage/ Service Advisor
April 28, 2025
Has been good experience until this time. I was shocked the price I had to pay for a basically new car's maintenance I was shocked the price I had to pay for a basically new car's maintenance More
by timmcclung54
Employees Worked With
Don't know the person's name in service but it seemed that I was more a nuisance than a customer , Mike Allawat
April 20, 2025
I had an amazing experience. The salesman was nice and helped explain everything I needed. He took the time to ask what I wanted and help me find the right fit. The salesman was nice and helped explain everything I needed. He took the time to ask what I wanted and help me find the right fit. More
by alisharedmon6
Employees Worked With
Joey, Deven, Matt Jenkins, Rick Sestito, Mike Bacco
April 09, 2025
I bought a 2025 Subaru Legacy Limited and went to drive it home and the rotors were warped. I took it home after they replaced rotors but was not satisfied with the car. I went back to the dealer the next it home and the rotors were warped. I took it home after they replaced rotors but was not satisfied with the car. I went back to the dealer the next day, and my salesman (Joey Tomasula) bent over backwards to help me find something that was a perfect fit for me. I ended up buying a 2025 Forrester Sport. It is the sharpest SUV I have ever seen. He really harked hard to make us happy customers. This is the third new Subaru we have purchased from them. We appreciate all the effort that went into this purchase. More
by randy.howard
Employees Worked With
Joey Tomasula, Mike Bacco
March 26, 2025
The sales staff at Jenkins were great to work with - from the online sales person (Kelly) that initially contacted me to the young lady (Cierra) at the dealership who helped to complete the purchase. I woul the online sales person (Kelly) that initially contacted me to the young lady (Cierra) at the dealership who helped to complete the purchase. I would highly recommend Jenkins Subaru to anyone looking to buy a new Subaru. More
by JByrd
Employees Worked With
Kelly and Cierra
February 23, 2025
Wonderful service. Friendly, honest people. Very glad they have the Subaru dealership now. Looking forward to seeing them next time. Friendly, honest people. Very glad they have the Subaru dealership now. Looking forward to seeing them next time. More
by holbert
Employees Worked With
Logan
