Jennings Volkswagen

I felt like I was a valued customer and felt like my business was appreciated business was appreciated More

Overall experience was very good. Only negative was the wait time, but we were in on a busy day Only negative was the wait time, but we were in on a busy day More

Daniel was extremely helpful and provided great customer service. He made the whole process run smoothly & was very thorough. service. He made the whole process run smoothly & was very thorough. More

The sales department is wonderful, the service department is as bad as the sales department is good. I purchased my Atlas 3 weeks ago and the gas cap was installed incorrectly leading my check engine light t is as bad as the sales department is good. I purchased my Atlas 3 weeks ago and the gas cap was installed incorrectly leading my check engine light to come on. I purchased this car sooner than planned specifically to use it for a family trip where I needed the extra seats. I brought the car in with hopes they would at least look at it with some priority since it was only a week old. Major, who checks cars in and had been obnoxious and arrogant when I had dropped off my previous car for service said they could not do anything without an appointment but they had availability the following week when I would be gone. I begrudgingly took an 8 AM appointment when I got back and risked driving it. When I arrived with the car, I was told I could wait, probably an hour to 75 minutes for a diagnosis. I decided to go to work. Almost 2.5 hours elapsed before they even looked at the car and if it wasn't for me hounding them, it likely would have been longer. When I questioned Major about the time to even begin diagnosing he made an excuse rather obnoxiously that the previous appointments had run long. So basically in the first 30 minutes of the day they were 2 hours behind. Having been so adamant about appointments, I find it quite offensive that they did not look at the car until 2.5 hours after my appointment time. Ado the service director was unwilling to take any accountability for the behavior of his team. More

All we can say is wow! We called asking for Lily as we read great reviews about her and she lived up to those reviews! Lily was amazing! She helped us get the best deal and We called asking for Lily as we read great reviews about her and she lived up to those reviews! Lily was amazing! She helped us get the best deal and worked with us! She made us feel very comfortable and she was very helpful and patient in answering all of our questions! She made the process super easy and so fast! If you’re looking to buy a car please ask for Lily! She is very knowledgeable and so helpful! Would recommend her to all my friends and family! More

Daniel was amazing! He was so professional and personable. I never felt pressured and his follow-through was excellent. I highly recommend him and Jennings VW! He was so professional and personable. I never felt pressured and his follow-through was excellent. I highly recommend him and Jennings VW! More

Daniel was very pleasant, as was the entire experience at Jennings Volkswagen. So happy with my purchase and the quality of the vehicle. Would recommend. Jennings Volkswagen. So happy with my purchase and the quality of the vehicle. Would recommend. More

George was great! very patient when teaching us about the car. super helpful and kind :) very patient when teaching us about the car. super helpful and kind :) More

Great experience ! Everything was explained to me before signing the paperwork . A great deal of time was spent after purchasing to show me all car features . Everything was explained to me before signing the paperwork . A great deal of time was spent after purchasing to show me all car features . More

Recently leased a car through Rep, George & Sales Manager, Ziggy. This was the second time we had come back to this dealership after reviewing different cars.. We had the best experience with their t Manager, Ziggy. This was the second time we had come back to this dealership after reviewing different cars.. We had the best experience with their team and made it an easy decision to utilize Jennings VW. George was a solid rep. He answered all of our questions, had great sales acumen, and was never pushy within the process. We were able to find a deal fair deal on a car we really liked. Would highly recommend. More