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Jeremy Franklin Mitsubishi of Kansas City

Kansas City, MO

Overview
Employees
Reviews
Vehicles
4.6
1,424 Reviews
Jeremy Franklin Mitsubishi, serving Kansas City, Independence, Lee's Summit, Olathe and Overland Park, is proud to be an automotive leader in our community. Jeremy Franklin Mitsubishi is committed to you, our customers, offering the widest selection of automobiles with the greatest ease of purchase. Jeremy Franklin has worked in the auto industry for more than a quarter of a century. While working his first job in sales in his family's car business, Jeremy was driven by an entrepreneurial spirit and struck out on his own at the age of 23 and started his own dealership. Jeremy Franklin states, "I founded my dealership on fundamental America values of integrity, fairness and excellent customer service. I pride myself on differentiating our business from all other dealerships in the Kansas City area. At our dealership, we rely on allegiance to those fundament principles, as well as devotion to our valued customers to sustain our reputation in the communities we serve." Jeremy Franklin Mitsubishi recognizes that along with housing, education, health care and nutrition, transportation is among the most significant factors in the family budget. Jeremy Franklin states, "I want every customer to feel like his or her vehicle transaction was handled professionally, fairly, and respectfully. I will take personal responsibility for the customer's experience. If ever, any customer feels there is something wrong with an offer we've made, a car we've sold, or the service we've provided, I ask that customer to please contact me directly and I will personally make it right." Jeremy Franklin can be contacted directly and confidentially by sending an e-mail to jfranklin@jeremyfranklin.com or by calling: 888.319.1505. At Jeremy Franklin Mitsubishi we pledge to operate this business in accordance with the highest standards of ethical conduct.
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6300 E 87th St

Kansas City, MO

64138

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Showing 1,424 reviews

June 25, 2025

Kenneth was a great salesman and got my family into a very good and reasonable suv. More

by lauren.davis30
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kenneth Anonye
5.0
This rating includes all reviews, with more weight given to recent reviews.
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June 24, 2025

Service was good but I was charged $30 more than the final cost on my receipt and no one has called me back to tell me why or refund my card for the extra cost. More

by hmhill0811
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
none of these people
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June 22, 2025

My 1st time to a real car lot you treated me with respect plus sold me a truck More

by jokeresq13
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Fry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Espinosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesse Hardin JR.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Deon Willis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kenneth Anonye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Spikes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob Pillman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicholas Pierce
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 25, 2025 -

Jeremy Franklin Mitsubishi of Kansas City responded

Jokeresq13, your wonderful feedback and rating mean a lot to us. Thank you so much for your kind words! We're honored to have been part of your very first visit to a real car lot. It means a lot to us that you felt respected and well taken care of throughout the process. Congratulations on your new truck — we hope you enjoy every mile! If you ever need anything, we’re always here for you. Welcome to the family!

June 22, 2025

Hands down best dealership in the KC area. They really take time to find the best suited vehicle. More

by cjmck1983
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Deon Willis
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 25, 2025 -

Jeremy Franklin Mitsubishi of Kansas City responded

Cjmck1983, we are very happy we could provide you with a positive experience! Thank you so much for the kind words! We truly appreciate you taking the time to share your experience. Our team takes great pride in helping each customer find the vehicle that’s the perfect fit for their needs and lifestyle. Hearing that you consider us the best dealership in the KC area means the world to us! If you ever need anything down the road, we're always here to help. Enjoy your new ride!

June 20, 2025

They were speedy with my oil change the only issue was that they did not put back on my hubcap covers all the way so they flew off when on the highway. More

by nalu3669
Recommend Dealer
Yes
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Jun 25, 2025 -

Jeremy Franklin Mitsubishi of Kansas City responded

Hello Nalu3669, thank you; we appreciate your feedback! Thank you for bringing this to our attention, and we truly apologize for the inconvenience you experienced. While we're glad to hear that your oil change was completed quickly, we’re very sorry to hear about the issue with your hubcaps. That’s definitely not the level of service we aim to provide. Please reach out to us directly so we can make this right for you. Your satisfaction and safety are extremely important to us, and we’d appreciate the opportunity to resolve this promptly.

June 20, 2025

Very good dealership to do business with. Sales person was friendly and very knowledgeable to do business with. More

by G-Pizzle
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jesse Hardin JR.
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 25, 2025 -

Jeremy Franklin Mitsubishi of Kansas City responded

G-pizzle, thanks for your praise and kind comments about our team.Thank you for the great review! We’re thrilled to hear that you had a positive experience with our team. We pride ourselves on being friendly, knowledgeable, and making the car-buying process as smooth as possible. It was our pleasure to assist you, and we truly appreciate your business. If you ever need anything in the future, we’re just a call or visit away!

June 20, 2025

Very Dependable. .would Recommend them to My Family and Friend's I will keep coming Back. More

by joanmcintosh812
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gal
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Jun 25, 2025 -

Jeremy Franklin Mitsubishi of Kansas City responded

Joanmcintosh812, we're glad you had such a wonderful experience with us! Thank you so much for the kind words and your continued support! We're honored to have earned your trust and truly appreciate your recommendation to family and friends. Knowing you’ll keep coming back means the world to us. We’re always here to provide dependable service and a great experience every time you visit!

June 17, 2025

Wonderful work done on my car. New tires wipers and oil change all reasonable prices go see Cal More

by Love yall
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cal
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Jun 18, 2025 -

Jeremy Franklin Mitsubishi of Kansas City responded

Love Yall, we really appreciate your feedback! Thank you for the great review! We're so glad to hear you had a positive experience and that everything was taken care of at a fair price. Cal and the service team always aim to provide top-notch work and honest service. We appreciate your support and look forward to seeing you again!

June 16, 2025

I spoke with Gianni West, amazing salesman. Kind, educated, and was very helpful in getting me out the door in a vehicle. He was informative, knew his stuff, and the dealership in general has s More

by monicarrhayes
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Fry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Espinosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Deon Willis
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gianna West
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Jun 18, 2025 -

Jeremy Franklin Mitsubishi of Kansas City responded

Monicarrhayes, we are so happy to read such a great review about Jeremy Franklin Mitsubishi! Thank you so much for your thoughtful review! We're thrilled to hear that Gianni provided you with such a great experience—he truly is an asset to our team. We're also glad our General Manager could step in and help make everything come together. It means a lot to know you felt supported by our entire staff. Enjoy your new vehicle, and thank you for choosing us!

June 14, 2025

Fast, courteous, friendly and took the time to patientlylisten to a long speech from the wife, thoroughly explained the services being done. A+++ More

by tharris10zen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t remember his name. :(
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Jun 18, 2025 -

Jeremy Franklin Mitsubishi of Kansas City responded

Tharris10zen, we're glad you had such a wonderful experience with us! Thank you for the fantastic review! We're happy to hear our team provided fast, friendly, and patient service—and that everything was clearly explained. We know how important it is to feel heard and informed, and we’re glad we could deliver that experience. We truly appreciate your support and the A+++ rating!

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