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Jeremy Franklin Mitsubishi of Kansas City - Service Center

Kansas City, MO

4.6
88 Reviews
Call Service Center (816) 523-6900

88 Reviews of Jeremy Franklin Mitsubishi of Kansas City - Service Center

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May 19, 2024

Tyler was extremely pleasant and got my car serviced on time. The mechanic was thorough on the oil change and tire rotation. More

by tmperryman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenneth Anonye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I think his name was Tyler
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May 18, 2024

Very nice experience with a fast turn around time on my oil change. Their service staff are very helpful More

by mogranttrucking
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Fry
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 18, 2024

The agent in the service center was courteous and knowledgeable. I will return for service in the future. More

by Anonymous
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
The Fella At the Computer in the Service Center
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May 18, 2024

Quick easy and fast I would definitely recommend staff was friendly they got my information and I was in and out More

by Cfv1987
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Fry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Espinosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kenneth Anonye
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 18, 2024

Excellent service top to bottom. Smoothest vehicle transaction I’ve ever experienced. 10 out of 10! More

by JimmyZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Fry
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 06, 2024

Jeremy Franklin does an excellent job with service and take time to do it right More

by Jesuswept7777
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Espinosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 06, 2024

Very good customer service. They worked with me to get me driving a great SUV. More

by WILLIAMHUNT30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Espinosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Deon Willis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin M
5.0
This rating includes all reviews, with more weight given to recent reviews.
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March 09, 2024

Quick and fast service, I was in and out within 20 minutes The staff was extremely friendly More

by jone4167
Recommend Dealer
Yes
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Mar 12, 2024 -

Jeremy Franklin Mitsubishi of Kansas City responded

Jone4167, thank you so much for your high rating! Thank you so much for taking the time to share your experience with us! We're delighted to hear that our service met your expectations and that our staff made your visit a pleasant one. Providing quick, efficient, and friendly service is what we strive for every day, and it's wonderful to know that we were able to make your time with us enjoyable and hassle-free. Your feedback is greatly appreciated, and we look forward to welcoming you back soon. Thank you for choosing us!

Helpful
March 06, 2024

The service I received was great. I would definitely recommend to others. It was a very comfortable set up in the service area. I was able to use the computers and continue to do my w More

by nursebwise
Recommend Dealer
Yes
Employees Worked With
Jesse Hardin JR.
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 11, 2024 -

Jeremy Franklin Mitsubishi of Kansas City responded

Nursebwise, we appreciate your positive review! We're delighted to hear about your positive experience at our service center! Ensuring that our customers receive top-notch service in a comfortable and convenient environment is our priority. It's great to know that you were able to continue with your work seamlessly using our facilities while your car received the care it needed. Your recommendation means the world to us and motivates us to maintain and exceed the high standards we've set. Thank you for taking the time to share your feedback. We look forward to welcoming you back in the future and continuing to provide you with pleasant experiences.

Helpful
March 01, 2024

Great Service with an easy on-line check in with service appointment reminders via texts. More

by jeffryld
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sevice Writer
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Mar 06, 2024 -

Jeremy Franklin Mitsubishi of Kansas City responded

Jeffryld, thank you so much for your high rating! Thank you so much for your kind words and for highlighting our online check-in and service appointment reminders via text. We're thrilled to hear that you found our service to be great and our processes convenient. Our goal is always to make your experience as seamless and hassle-free as possible, ensuring that every interaction with us adds value to your day. Your feedback is incredibly important to us, and it's feedback like yours that helps us to continually improve and refine our services to better meet the needs of our customers. If there's anything more we can do to assist you or enhance your experience further, please do not hesitate to let us know. We look forward to serving you again soon!

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