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Jerry Ward Autoplex
Union City, TN
1,663 Reviews
Jerry Ward Autoplex is located right in Union City, TN which puts us in the perfect place to serve all of Obion County and Northwest Tennessee. From our friendly staff, to our laid-back atmosphere, we can assure you that you will have a great time browsing, test driving, and even buying. We want you to feel comfortable with your purchase, not just today, but months and even years from now! Come buy your next vehicle from the #1 highest rated used car dealership in Tennessee for 6 years in a row 2019, 2020, 2021, 2022, 2023 and now for 2024!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 1,663 reviews
June 13, 2026
Thanks for helping us get our new vehicle we love it . Again. Again thank you Again. Again thank you More
by bjcoffey1949
Verified Customer
May 29, 2026
Did not take long to get my application done an approved got me in an out as quick as he could got me in an out as quick as he could More
by babygirl_likes_purple0275
May 25, 2026
I got an oil change, and later the vehicle had a glitch that I later learned is known and common for my make/model. While they couldn't get it in that day and I was leaving on a trip in that vehicle the ne that I later learned is known and common for my make/model. While they couldn't get it in that day and I was leaving on a trip in that vehicle the next day, Huff took the time to test the battery, alternator, and connections to ensure all was well. Later I learned that either the glitch mentioned above or an issue with the alternator or battery could cause the issue. I appreciate Huff taking the time to do that for me. More
by Shemlang1023
Employees Worked With
Huff
May 25, 2026
I got an oil change, and later the vehicle had a glitch that I later learned is known and common for my make/model. While they couldn't get it in that day and I was leaving on a trip in that vehicle the ne that I later learned is known and common for my make/model. While they couldn't get it in that day and I was leaving on a trip in that vehicle the next day, Huff took the time to test the battery, alternator, and connections to ensure all was well. Later I learned that either the glitch mentioned above or an issue with the alternator or battery could cause the issue. I appreciate Huff taking the time to do that for me. More
by Shemlang1023
Employees Worked With
Huff
May 22, 2026
Everything was a smooth, stress free experience. ... from the test drive to the trade in and financing for my Ford F-150 and Norman, Parker, Todd, and Mike provided world class customer service alon ... from the test drive to the trade in and financing for my Ford F-150 and Norman, Parker, Todd, and Mike provided world class customer service along with a smooth low pressure transaction. More
by jmwicker
Employees Worked With
Other Employees :
Norman Lee, Parker Dobson
May 15, 2026
Answer your questions and always explain what they are doing. Ready to get you taken care of. doing. Ready to get you taken care of. More
by cri12
May 14, 2026
My experience at the dealership was good. No sales pressure. I knew what I wanted and after I drove the vehicle I was ready to purchase it. On my end everything lined up financially so there No sales pressure. I knew what I wanted and after I drove the vehicle I was ready to purchase it. On my end everything lined up financially so there was no delay in getting financed. I was in and out in about 2 hours. More
by awcoley1
