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Jim Butler KIA - Service Center

Chesterfield, MO

4.6
964 Reviews

964 Reviews of Jim Butler KIA - Service Center

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September 12, 2025

Prompt service. On time when they said the car would ready. Great customer service. Car washed as well. More

by doug.mcdaniel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Winfrey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 12, 2025 -

Jim Butler KIA responded

We could not ask for better customers!

September 11, 2025

Very helpful and accommodating as I was a drive-in. Explained what neede to be done and fixed the problem Thank you More

by lee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Doug Willis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 11, 2025 -

Jim Butler KIA responded

Your feedback made our day!

September 11, 2025

Great place people and inventory! The service department was so understanding and a pleasure to work with. More

by marshallprocess3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Sutton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Burch
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jake Borgmeyer
3.0
This rating includes all reviews, with more weight given to recent reviews.
Tammie Baker
3.0
This rating includes all reviews, with more weight given to recent reviews.
Danielle Reid
3.0
This rating includes all reviews, with more weight given to recent reviews.
Doug Willis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 11, 2025 -

Jim Butler KIA responded

WE are thrilled to hear that! Thank You

September 10, 2025

I was very impressed with the professionalism of everyone I dealt with during my routine maintenance appointment. Keith did a great job of keeping me informed all during my appointment and his communication More

by penny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Sutton
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 09, 2025

Very low pressure, relaxed car buying experience. I highly recommend Jim Butler Kia. Would definitely purchase another car from them. More

by liebs04
Recommend Dealer
Yes
Employees Worked With
Jean Silverio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Seifried
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 10, 2025 -

Jim Butler KIA responded

Your feedback made our day, thanks so much

September 09, 2025

The service was very good staff are outstanding I can see me returning and referring others More

by lavitabarnes44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vernisha Duncan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mary Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bj was so awesome
Sep 10, 2025 -

Jim Butler KIA responded

Thank you for choosing us- we appreciate your support.

September 07, 2025

They always step up to the plate and do a great job. Very customer oriented. More

by joenic467
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Sutton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 08, 2025 -

Jim Butler KIA responded

We really appreciate your kind words.

September 05, 2025

Very smooth transaction from test drive to final checkout. Staff were friendly and able to answer my questions. Selection was great. Would recommend. More

by tbarren
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad Sowers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rodger Harman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Seifried
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vernisha Duncan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 05, 2025 -

Jim Butler KIA responded

Thank you for your positive review we appreciate you.

September 05, 2025

Accommodated me dropping off my vehicle before my appointment and completing the service in a timely manner. More

by wdegroot15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Sutton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 05, 2025 -

Jim Butler KIA responded

Thank you for your positive review we appreciate you.

September 05, 2025

Friendly and as always, service was prompt. Keith provides great advice on what service is needed. More

by mherleth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Sutton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 05, 2025 -

Jim Butler KIA responded

Thank you for your positive feedback ! We truly appreciate your support and are glad we could meet your expectations.

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