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Jim Butler KIA

Jim Butler KIA

722 Long Road
Chesterfield, Missouri 63005


Sales: (636) 256-9600
Service: (636) 256-9600
Parts: (636) 256-9600

Jim Butler KIA
Manufacturer: Kia

Write a ReviewWrite a Review

  • Customer Service:

    4.9
  • Quality of Work:

    4.9
  • Friendliness:

    4.9
  • Overall Experience:

    4.9
  • Pricing:

    4.8

24-Month Rating

based on 115 reviews

4.9

4.9 out of 5

123 lifetime reviews

Jim Butler KIA

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Certified: Jim Butler KIA

This dealership is a DealerRater® Certified Dealer and is committed to providing quality customer service.


As a Certified Dealer, Jim Butler KIA has the opportunity to contact reviewers that had unsatisfactory experiences at their dealership. Contact may be made privately, without giving out anyone's email address, through the DealerRater Message Panel with the goal to resolve any issues the reviewer experienced. Reviews will automatically post after the two week reconciliation period has ended.

About Jim Butler KIA

Jim Butler Kia is the newest Kia dealership in STL. We are located in Chesterfield Valley off hwy 40.

Our Location

Sales/Showroom

Monday: 9:00 AM - 9:00 PM

Tuesday: 9:00 AM - 6:00 PM

Wednesday: 9:00 AM - 9:00 PM

Thursday: 9:00 AM - 6:00 PM

Friday: 9:00 AM - 9:00 PM

Saturday: 9:00 AM - 6:00 PM

Sunday: Closed


Service

Monday: 7:30 AM - 6:00 PM

Tuesday: 7:30 AM - 6:00 PM

Wednesday: 7:30 AM - 6:00 PM

Thursday: 7:30 AM - 6:00 PM

Friday: 7:30 AM - 6:00 PM

Saturday: 9:00 AM - 2:00 PM

Sunday: Closed


Parts

Monday: 7:30 AM - 5:00 PM

Tuesday: 7:30 AM - 5:00 PM

Wednesday: 7:30 AM - 5:00 PM

Thursday: 7:30 AM - 5:00 PM

Friday: 7:30 AM - 5:00 PM

Saturday: 9:00 AM - 2:00 PM

Sunday: Closed


Our Amenities

Brand New Facility iPads
After Hours Drop-Off Free Coffee
Free Loaner Cars Free Drinks
Free WiFi Instant Financing
Cable TV Parts Store
Children's Play Room Pet Friendly
Customer Lounge Area Vending Machines
Flat Screen Televisions Shuttle Service

Lilscooter91
5/20/2013 3:20:49 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Justin JohnsonJustin Johnson
Annie LamAnnie Lam
Ben McFarlandBen McFarland
Brandon SmithBrandon Smith
  • Customer Service:

    N/A
  • Quality of Work:

    N/A
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    N/A
  • Overall Score:

    5.0

My Review Of Jim Butler KIA:

Best car dealership ever. Everyone did an amazing job! Thank you for everything! Couldn't be more happier! I recommend everyone to come here and deal with the great staff! Even the owner talked to me.

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Sharken77
4/30/2013 11:02:36 AM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Andrew CohenAndrew Cohen
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Jim Butler KIA:

I was very nervous going to the dealer to buy a new car. I had my previous car for 14 years so I was not sure what to expect. Andrew Cohen was my sales rep and he was AWESOME! My nervousness went away turned to excitement. He answered all of my questions and made me feel at ease. He was just as excited for me buying a new car as I was and that is what makes him a remarkable salesman. I appreciate all he did for me and would recommend him and Jim Butler Kia to all of my friends.

Thank you,
Samantha Harken

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clccathy
4/2/2013 9:03:49 AM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Justin JohnsonJustin Johnson
Mike McleanMike Mclean
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Jim Butler KIA:

I was the customer with the 2001 PT Cruiser to trade for a KIA Optima hybrid. I drove that PT Cruiser off the showroom floor and I will always remember that feeling and I wanted to experience that again when I purchased a new KIA from Jim Butler. I have had my eye on a couple of other hybrids and have test drove them too. It was a difficult decision but with the incentives and a very fair price I was on a mission to find the right Optima. I live in St Charles and I visited them first but I have to say I was not impressed with customer service. In particular I was very put out when they were not able to find a white Optima on their lot and said they did a search in the "region". Without any luck they told me they would again search out of the region but I would have to give them a deposit check for $500 to do this search for me. I thought I was hearing this wrong but my husband heard the same thing. After this I was little bit shy about visiting Jim Butler but I am very glad I did. I felt everyone was courteous and friendly. For all the time that it takes to buy car as well as learn all the technical workings of the car we were even able to get a sandwich and plate of food supplied by Jim Butler. Very good I might add. Our purchase took place on Saturday, March 30 and completed into the evening as the car had to be sent for from another KIA dealership. Our salesman Mike McClean, stayed with us and went through everything on the car and did not make us feel rushed or like we were holding up his Saturday night. Last but not least, Justin Johnson was very friendly and made us feel comfortable and his knowledge his work was also impressive and able to relay the information to us the customer. These two associates from Jim butler made our new car purchase a very memorable one for my husband and I. I love my new KIA Optima hybrid in the snow white pearl. It's a beautiful car and it's so fun to drive. I am happy I came to Jim Butler KIA.

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JamieMontgomery
4/1/2013 9:39:55 AM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Justin JohnsonJustin Johnson
Annie LamAnnie Lam
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    4
  • Overall Score:

    4.8

My Review Of Jim Butler KIA:

My experience at Jim Butler KIA was amazing. This was the first time I purchased a car on my own and they made it all so easy. Annie was very helpful through e-mail and had the car ready when I arrived for a test drive. Tim took over my paperwork and helped get me to the payment amount I was comfortable with. Then Justin wrapped it all up with the financing. Overall a very smooth transaction and it was only 2 hours, which is a very short time when buying a new car. I love my new KIA Soul and will recommend Jim Butler to many people!

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mp49
3/24/2013 1:33:25 AM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Justin JohnsonJustin Johnson
Mike McleanMike Mclean
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Jim Butler KIA:

WITH MY BUSINESS I HAVE BEEN WITH JIM BUTLER CHEVROLET A COUPLE OF YEARS ,AND I CAN NOT SAY ENOUGH ABOUT THE PROFESSIONAL CARE I HAVE RECEIVED IN THE SERVICE DEPARTMENT. WHEN I MADE UP MY MIND WHAT NEW CAR I WANTED TO PURCHASE ,AND I DROVE AND REVIEWED SEVERAL FOR ABOUT THREE MONTHS I WAS SOLD ON THE KIA OPTIMA SXL. THERE ARE ABOUT SIX KIA DEALERSHIPS IN MISSOURI AREA. WHEN I SAW THAT JIM BUTLER HAD A KIA DEALERSHIP IN CHESTERFIELD I KNEW RIGHT AWAY THAT,S THE ONLY KIA DEALERSHIP I WANTED TO DEAL WITH. MIKE McLEAN IN SALES COVERED EVERY QUESTION I HAD ABOUT THE 2013 OPTIMA SXL. VERY PROFESSIONALLY. I HIGHLY RECOMEND JIM BUTLER KIA AND CHEVROLET DEALERSHIPS .

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abudwell
3/14/2013 4:44:54 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Justin JohnsonJustin Johnson
Annie LamAnnie Lam
Brandon SmithBrandon Smith
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Jim Butler KIA:

I recently purchased a 2013 Kia Optima after trading in my 2012. I loved my previous car so much that I wanted another one exactly like it but with a few more options. Annie was so incredibly helpful when I spoke to her on the phone and then Brandon made everything so easy when I got to the dealership. He was very straightforward and helpful and answered every question that I had. Justin explained the finance portion thoroughly and was very informative. I am sold with Jim Butler Kia and their wonderful staff. Best car buying experience I have EVER had!

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Kelley314
3/5/2013 10:58:47 AM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Justin JohnsonJustin Johnson
Annie LamAnnie Lam
Brandon SmithBrandon Smith
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    N/A
  • Overall Score:

    5.0

My Review Of Jim Butler KIA:

I searched all over for a new car at the best price, this dealership was hands down the easiest choice. Every question, thought or idea I had was treated with the best customer service. I have never had a better buying experience and have complete confidence that the service will continue to be excellant throughout the ownership of my new car. Everyone was super friendly and completely professional at all times!

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willidjl
2/22/2013 10:43:18 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Greg GoetzGreg Goetz
Justin JohnsonJustin Johnson
Annie LamAnnie Lam
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Jim Butler KIA:

Highly recommend Jim Butler - best experience we ever had buying a new car, the staff was wonderful, up front and honest, no "game playing" just fair and honest folks - we love our new car and thanks to the pleasant experience at Jim Butler there is no buyers remorse. Thanks so much Annie, Greg and Justin!!!

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chazfinn
2/19/2013 8:56:09 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Mike McleanMike Mclean
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Jim Butler KIA:

I was VERY pleased with the price I received for my trade-in, and with my new Sorento. I highly recommend Mike. I had a few small things which needed to be taken care of on my new vehicle, and they resolved the problems quickly and efficiently. I will recommend them to all my family and friends.

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kz516
2/16/2013 7:56:59 AM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Andrew CohenAndrew Cohen
Justin JohnsonJustin Johnson
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    4
  • Overall Score:

    4.8

My Review Of Jim Butler KIA:

I was blown away by how friendly, quick and easy it was from me purchase my first new car! The 2013 Kia Optima is amazing and I was explained all its bells and whistles thoroughly. He made me feel very comfortable and assured me I'd be happy! I told him exactly what I wanted and together him, the manager and the finance guy made it happen! EXTREMELY happy and will highly recommend him and this dealership!

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