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Jim Butler KIA - Service Center

Chesterfield, MO

4.6
964 Reviews

964 Reviews of Jim Butler KIA - Service Center

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September 03, 2025

Very rude and I dnt recommend Anyone to deal with him. . he rather argue with the customers instead of accepting feedback on the company misleading information that’s is giving to the customers… recommend More

by mitchelldarrell232
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Keith Sutton
1.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Burch
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jake Borgmeyer
1.0
This rating includes all reviews, with more weight given to recent reviews.
Tammie Baker
1.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Winfrey
1.0
This rating includes all reviews, with more weight given to recent reviews.
Doug Willis
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 05, 2025 -

Jim Butler KIA responded

Thank you for your feedback. We've try to call and email you, can you please reach back out to us so we can get this resolve? Please contact Tyler Sparks at tsparks@jimbutlerautogroup.com or call at 636-256-9600 - Thank you very much.

September 02, 2025

It was a pleasure getting my car serviced at Jim Butler Kia. I literally pulled in and they took it from there. Took exactly the amount of time they said it would. Very pleased with the experience. More

by skelliott71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Sutton
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 01, 2025

Jim butler Kia has done a great job, all the way thru from buying the car and the maintenance work, so far i have been very impressed, thank you More

by jvotaw.jv
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Sutton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Seifried
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tammie Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danielle Reid
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 01, 2025

Wonderful service department. Keith does a fantastic job of helping keep the maintenance schedule on teacj. More

by terrylmilne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Sutton
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 01, 2025

Very pleasant visit. I am looking forward to my next serv8ce appointment during next year. More

by pcgg44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Sutton
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 01, 2025

Jim Butler KIA is a great place to get vehicle service. They have a fast and efficient service department.. More

by spautzre
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Paul Winfrey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Doug Willis
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 01, 2025

Very professional. Very thorough and plans ahead! They work with your schedule and remember to call when they are finished! More

by bdoar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Sutton
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 01, 2025

It was my second oil change experience with Jim Butler Kia , and it was great More

by sshaka
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Sutton
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 01, 2025

Keith went out of his way to keep me informed. Very efficient and friendly. I had a truly enjoyable experience. More

by dld1016
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Sutton
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 29, 2025

Everyone should get 5 stars all was well thank you for your great service staff More

by mjautry125
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danielle Reid
5.0
This rating includes all reviews, with more weight given to recent reviews.
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