Back

Jim Butler KIA - Service Center

Chesterfield, MO

4.6
964 Reviews

964 Reviews of Jim Butler KIA - Service Center

Sort by
August 28, 2025

Excellent way of showing us every feature that the vehicle has, a lot of patience and great understanding of our situation and preferences. More

by Marcelo
Recommend Dealer
Yes
Employees Worked With
Mary Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Roman A. (5 Stars)
August 28, 2025

I will recommend them for their quality, but they need to work on their PR skills and appointment availability. The executive that catered me was not very nice at first, blaming me for coming late, where cle More

by ricchakraborty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danielle Reid
3.0
This rating includes all reviews, with more weight given to recent reviews.
August 28, 2025

Everyone is always kind and professional. It feels like they always keep good customer service in mind More

by avery.540
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Sutton
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 28, 2025

Excellent service, considerate, very clean and fair pricing. Knowledgeable captain farmed as to service waiting area very clean have free Wi-Fi free coffee, free water. More

by stanmans
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Sutton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tammie Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Keith- Service Dept Mgr. Roger Harmon
August 27, 2025

As always good service and clean and comfortable waiting area. Professional and courteous service and done within time expected. More

by karl.hofman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danielle Reid
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 27, 2025

Once again recieved first rate service from Jim Butler Kia. Fast, professional and quality work. Thank you Cheryl Cooper and Keith Sutton. You're the best. More

by Trustyme39
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cheryl Cooper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Sutton
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 27, 2025

Professional and great experience! Explained what service was being performed and friendly service! Thank you! More

by jehawk2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Sutton
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 26, 2025

clean, professional and a great staff. great with loan and payment opportunities and friendly environment More

by ajburrow83
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brendan Van Doren
August 26, 2025

Jim Butler Kia has been a warm and welcoming experience for us. I would like to also thank them for their patience and commitment when it comes looking for a car, as well as bringing your car in to be serv More

by smitzy7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Sutton
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 26, 2025

Keith was able to work in an oil change on my new Sorento on short notice after having a small dent repaired. This flexiblilty was greatly appreciated since I don’t live close to the dealership More

by george_w_campbell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Sutton
5.0
This rating includes all reviews, with more weight given to recent reviews.