Jim Butler Linn Chevrolet - Mid-Missouri Powerhouse - Service Center

2024 Chevrolet 3500 HD 23,000 miles Dealership = Good Service shop = xxxx I had front windshield replaced and they tore the xxxx out of interior dash. Jonathan in service called to inform me my ve Good Service shop = xxxx I had front windshield replaced and they tore the xxxx out of interior dash. Jonathan in service called to inform me my vehicle was done, finding later the knife or saw they used to get broken windshield out cut the xxxx out of interior dash. This leaves me in a tough spot do I complain about the damage the service dept. has left me with? What are they going to do at this point replace dash? What are they going to tear up replacing dash that will go unseen do to dash hiding all poor craftsmanship? Same visit. Service dept. was supposed to correct purchased vehicle’s pull to the right. The service dept aligned truck but did not correct pull to the right, this tells me they never drove the vehicle to ensure issue was resolved. More

A little premature to complete a survey until I get a few issues resolved and see how that goes. issues resolved and see how that goes. More

Everyone was great that I worked with. ...Thanks for all the help. I love my Chrysler Pacifica... ...Thanks for all the help. I love my Chrysler Pacifica... More

Service was great. I agree the credit card charge is a bummer, Don't like surveys. I agree the credit card charge is a bummer, Don't like surveys. More

The service was fine, took too long to schedule an oil change though. I don't appreciate the credit card charge. I would say your hourly rate far pays for a simple credit card charge that should be the change though. I don't appreciate the credit card charge. I would say your hourly rate far pays for a simple credit card charge that should be the cost of doing business. More

Still have no response from salesman or manage about issues. Also showed up and was informed of damages not mentioned the 4 days prior issues. Also showed up and was informed of damages not mentioned the 4 days prior More

Helpful and Friendly, they were able to assist in getting the perfect vehicle for me. I appreciate all they do! the perfect vehicle for me. I appreciate all they do! More

Outstanding salesman that was very helpful throughout the whole process made it easier to buy this new truck. whole process made it easier to buy this new truck. More

Very satisfied with the service department and the technicians who worked on my vehicle, they kept me informed as to the progress of the repair. technicians who worked on my vehicle, they kept me informed as to the progress of the repair. More

Very satisfied with your service and sales department. Keep up the good work and I will be back. Keep up the good work and I will be back. More